LIMITED WARRANTY
FOR SONY SECURITY SYSTEMS PRODUCTS
SONY ELECTRONICS INC. ("Sony")
warrants this Product to be free from defects in material or workmanship, as follows:
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Video Camera
UNI-PC, UNI-PM
UniPak Series
Three (3) Years except, a) camera
lens and b.) camera housing assembly
which are warranty for one (1) Year.
Three (3) Years except, a)
camera lens and b.) camera
housing assembly which are
warranty for one (1) Year.
Video Camera
SSC, HVM,SPT
Camera Lenses: One (1) Year
All other parts: Three (3) Years
Three (3) Years
Color TV/Monitor
SSM
CRT: Two (2) Years
All other parts: Three (3) Years
Three (3) Years
B/W Monitor
SSM, FDM
All Parts: One (1) Year
One (1) Year
Time Lapse VCR/Recorder
EVT, SVT
Rotary Upper Drum Assembly:
Ninety (90) Days
All other parts (1) Year
Ninety (90) Days
Digital Video Recorder
HSR
HSRA
All Parts: Two (2) Years
All Parts: Two (2) Years
Two (2) Years
Two (2) Years
VHS/S-VHS Recorder/Player
(excluding
Duplication
Products)
Hi8mm Recorder/Player
SVO
EVO
Rotary Upper Drum Assembly:
Ninety (90) Days
All other parts: One (1) Year
Ninety (90) Days
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All other parts: One (1) Year
Ninety (90) Days
Digital Video Printer
UP-D6300, D6400,
D6500
Thermal Head: One (1) Year or
100,000 passes whichever occurs
first. Provided Sony approved
premium media (such as Sony micro
printed PVC cards with SSD logo and
Sony UPR ribbons) are utilized.
All other parts: One (1) Year
One (1) Year
Accessories
YS, PGV
All parts: One (1) Year
One (1) Year
Transmitter
RSE, SNT
All parts: One (1) Year
One (1) Year
During the labor warranty period, to repair the Product, Purchaser will either return the defective Product, freight prepaid, or deliver it
to a Sony Service Center or to a service facility authorized by Sony. The Product to be repaired is to be returned in either its original
carton or a similar package affording an equal degree of protection. Sony will return the repaired Product freight prepaid to
Purchaser. Sony is not obligated to provide Purchaser with a substitute unit during the warranty period or at any time. After the
applicable warranty period, Purchaser must pay all labor and/or parts charges.
The limited warranty stated on this card is subject to all of the following terms and conditions.
TERMS AND CONDITIONS
1. NOTIFICATION OF CLAIMS: WARRANTY SERVICE:
If Purchaser believes that the Product is defective in material or
workmanship, then written notice with an explanation of the claim shall be given promptly by Purchaser to Sony but all claims for
warranty service must be made within the warranty period.
If after investigation Sony determines that the reported problem was
not covered by the warranty, Purchaser shall pay Sony for the cost of investigating the problem at its then prevailing per
incident billable rate.
No repair or replacement of any Product or part thereof shall extend the warranty period as to the entire
Product. The specific warranty on the repaired part only shall be in effect for a period of ninety
(90) days following the repair or replacement of that part or the remaining period of the Product parts warranty, whichever is greater.
2. EXCLUSIVE REMEDY: ACCEPTANCE:
Purchaser's exclusive remedy and Sony's sole obligation is to supply (or pay for) all labor
necessary to repair any Product found to be defective within the warranty period and to supply, at no extra charge, new or rebuilt
replacements for defective parts. If repair or replacement fails to remedy the defect, then, and only in such event, shall Sony refund
to Purchaser the purchase price for such Product. Purchaser's failure to make a claim as provided in paragraph 1 above or continued
use of the Product shall constitute an unqualified acceptance of such Product and a waiver by Purchaser of all claims thereto.
3. EXCEPTIONS TO LIMITED WARRANTY:
Sony shall have no liability or obligation to Purchaser with respect to any Product
requiring service during the warranty period which is subjected to any of the following: abuse, improper use: negligence, accident,
modification, failure of the end-user to follow the operating procedures outlined in the user's manual, failure of the end-user to follow
the maintenance procedures in the service manual for the Product where a schedule is specified for regular replacement or
maintenance or cleaning of certain parts (based on usage) and the end-user has failed to follow such schedule; attempted repair by
non-qualified personnel; operation of the Product outside of the published environmental and electrical parameters, or if such
Product's original identification (trademark, serial number) markings have been defaced, altered, or removed. Sony excludes from
warranty coverage Products sold AS IS and/or WITH ALL FAULTS and excludes used Products which have not been sold by Sony
to the Purchaser. Sony also excludes from warranty coverage Products located outside of the United States and Puerto Rico, and
consumable items such as fuses and batteries.
All software and accompanying documentation furnished with, or as part of the Product is furnished
“AS IS”
(i.e., without any
warranty of any kind), except where expressly provided otherwise in any documentation or license agreement furnished with the
Product.
