Sony V
A
IO
Desktop User
Guide
Getting help
73
9
Deselect the
Microphone Boost
check box, and then click
Close
.
10
Close the
Recording Control
dialog box.
The unwanted noise should now be cleared.
About the modem
My internal modem does not work
❑
Check that the phone line is plugged into your computer.
❑
Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
❑
Check that the phone number the program is dialling, is correct.
❑
In the
Phone and Modem Options
dialog box (
Control Panel / Printers and other Hardware /
Phone and Modem Options
), check that your modem is listed on the
Modems
tab, and that the
location information is correct on the
Dialing Rules
tab.
❑
Whenever you use your modem while travelling, make sure that the country of the active location
defined in the
Phone and Modem Options
dialog box matches the country you are dialling from.
My modem cannot establish a connection
❑
The modem dialling mode may be incompatible with your telephone line.
❑
The modem may not work properly if you are behind a
P
rivate
A
utomatic
B
ranch exchange (PABX).
❑
Make sure that the modem is the only device connected to your telephone line.
My modem connection is slow
Many factors influence modem connection speed, including telephone line noise or compatibility with
telephone equipment (such as fax machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:
