Sony PCV-RS710G - Vaio Desktop Computer User Manual Download Page 172

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Support Options

Sony provides several options to help solve common problems or to locate support for your VAIO

computer. This section

describes all available resources and offers suggestions on how to access this information for maximum results.



Immediate Help and Support



Software Help and Support



Resources for Additional Help and Support

Page 172

Summary of Contents for PCV-RS710G - Vaio Desktop Computer

Page 1: ...rams included with your computer View the Electronic Flyer which provides updates and supplemental information about your computer Go to the Sony online support Web site to view the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information For information about the Sony software preinstalled on your computer click Start in the Windows ta...

Page 2: ... of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Unpacking Your Computer Planning an Ergonomic Work Space Page 2 ...

Page 3: ...omputer s operating system and preinstalled software Computer and supplied accessories This item is not supplied with all VAIO computer models Giga Pocket Personal Video Recorder accessories For models equipped with Giga Pocket features Manuals VAIO Computer Quick Start Provides basic information on setting up and registering your computer The Quick Start also provides resources for technical supp...

Page 4: ...ation 1 Click Start in the Windows taskbar 2 Click Welcome to VAIO life Hard Disk Drive Recovery Your computer is equipped with the VAIO Recovery Wizard a utility program that recovers your computer s operating system and preinstalled software For online information about hard disk recovery 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help And Support Center men...

Page 5: ...rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the...

Page 6: ...all of these hardware features and the location of the controls ports and jacks may vary from the illustrations shown in this section See the specifications sheet for your computer on the Sony online support Web site at http www sony com pcsupport About the Front Panel About the Back Panel About the Keyboard About the Remote Control About the i LINK Port Page 6 ...

Page 7: ...ks may vary from the illustrations shown in this section Front panel 1 Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green while reading and writing data fro...

Page 8: ... optional Composite video In jack2 Connection for a video cable optional Composite audio L In jack2 Connection for an audio cable optional Composite audio R In jack2 Connection for an audio cable optional 11 Optical drive 1 eject button Ejects a disc from Optical drive 1 12 Optical drive 2 eject button Ejects a disc from Optical drive 2 13 Floppy disk eject button Ejects a floppy disk 14 Power ind...

Page 9: ...ive slots 2 Not available on all models See your online specifications sheet for details 3 The number of USB ports may vary depending on the model purchased For your convenience your computer includes USB and i LINK ports on both the front and back panels The 4 pin i LINK port is located on the front panel and the 6 pin i LINK port is located on the back Additional information Your computer is equ...

Page 10: ...figuration may vary based on the computer model purchased Back panel 1 AC Input port Connection for the supplied power cord 2 Mouse port Connection for a PS 2 mouse 3 Keyboard port Connection for a PS 2 keyboard 4 Printer port Connection for a parallel device such as a printer or scanner 5 Monitor port1 Connection for a standard display 6 i LINK 6 pin S400 port IEEE 1394 Connection for a compatibl...

Page 11: ...or a standard display 10 Composite audio R In jack2 Connection for an audio cable optional Composite audio L In jack2 Connection for an audio cable optional Composite video In jack2 Connection for a video cable optional S video In jack2 Connection for an S video cable optional 11 Modem line jack Connection for an RJ 11 telephone cable optional 12 S PDIF Optical Out port Connection for a digital au...

Page 12: ...For details about your computer s hardware configuration see the online specifications sheet i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the d...

Page 13: ...ion Numeric keypad Use the numeric keypad area to type numbers or to perform basic math calculations Press the Num Lock key to activate the numeric keypad The Num Lock indicator lights Press the Num Lock key again to deactivate the numeric keypad Directional Arrows The Up Down Left and Right arrow keys move the pointer on the screen Applications The Applications key displays a shortcut menu in cer...

Page 14: ...ase When the indicator is off the letters appear in lower case as you type Scroll Lock The Scroll Lock indicator lights up to advise you that your screen s scrolling pattern has changed When the indicator is off the screen scrolls normally This function is not available with all software applications Page 14 ...

Page 15: ...nces This section describes the basic functions of your remote control Remote control 1 MUTE button Press to turn off the sound Press again to restore the sound 2 Channel number buttons 0 9 Press to select specific channels Press the ENTER button to activate channel selection JUMP button Press to go to the previous channel Press again to return to the current channel ENTER button Press to activate...

Page 16: ...rding DVD button Press to start the DVD player software program MUSIC button Press to launch the SonicStage software HOME NETWORK button Press to launch the VAIO Media 6 Direction and ENTER buttons Press a direction arrow to navigate Press ENTER to select 7 BACK button Press to return to the previous screen Note This function is not available for Giga Pocket software 8 APPLICATION START button Pre...

Page 17: ... DISPLAY button During DVD playback in full screen mode press to show the settings window When using Giga Pocket software press to display the TV Recording deck and playback deck screens Press again to hide these views SIZE button1 Press to view the current software in full screen size Press again to return the view to its original size 12 FUNCTION button When using SonicStage software press to ch...

Page 18: ...ication Close button again to close the program 17 CHANNEL button Press to change channels automatically no number input required Note This function is available for Giga Pocket software only 1 This function is available on certain models For more details about the function buttons on your remote control see the Giga Pocket software Help To set up the remote control Insert two AA batteries supplie...

Page 19: ...NK port A 4 pin i LINK port cannot supply power to a connected i LINK device A 6 pin i LINK port can supply power 10V to 12V to a connected i LINK device if the device is equipped with a 6 pin connector The total power supplied by the 6 pin i LINK port does not exceed 6 watts Page 19 ...

Page 20: ...patible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin i LINK port on your computer See the instructions supplied with your i LINK device for more information on installation and use Page 20 ...

Page 21: ... See the specifications sheet for your computer on the Sony online support Web site at http www sony com pcsupport for details on your computer s hardware configuration Connecting a Display Monitor Connecting the Speakers Connecting the Keyboard and Mouse Connecting the Telephone and Modem Connecting the Power Cords Turning On your Computer Registering Your Computer Turning Off Your Computer Page ...

Page 22: ...ble into the appropriate monitor port 2 If necessary plug the display s cable into the back of the display To connect a display To connect a DVI display Install your equipment so you can easily reach the power outlet in the event of an emergency Page 22 ...

Page 23: ...connector and an AC power cord that supplies power to both speakers 1 From the right speaker plug the jack connector into the Headphones jack located on the back panel of your computer 2 From the right speaker plug the AC power cord into a grounded AC wall outlet or surge suppressor To connect the speakers Page 23 ...

Page 24: ...the Keyboard and Mouse 1 Plug the keyboard cable into the keyboard port on the back of the computer 2 Plug the mouse cable into the mouse port on the back of the computer To connect the keyboard and mouse Page 24 ...

Page 25: ...uipped with a single modem line jack to connect your installed modem with your telephone wall jack To use your wall jack for both your telephone and modem lines purchase an additional RJ 11 telephone cable and a 1 to 2 jack adapter device splitter Page 25 ...

Page 26: ...modem 1 Unplug your telephone from the wall jack 2 Plug another telephone cable optional into the modem line jack located on the back panel of your computer 3 Plug the other end of the cable into the wall jack Page 26 ...

Page 27: ...the wall jack 5 Plug the second telephone cable into the modem line jack located on the back panel of the computer To connect the telephone and modem Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload that can c...

Page 28: ...ords 1 Plug the power cord into the AC Input port located on the back panel of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords Page 28 ...

Page 29: ...alog box that prompts you to restart your computer Respond to this prompt immediately 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button located on the side of the right speaker to turn on the power To turn on your computer Page 29 ...

Page 30: ...r computer Limited warranty Protect your investment See the Limited Warranty Card for more details You are prompted to register your computer the first time you turn on the computer Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you can register your computer online at the Sony VAIO PC Registration Web s...

Page 31: ...n Off option Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to stop using your computer for a short period of time use Stand by mode About the power button If your computer stops responding press and hold the Power button for more than ...

Page 32: ... applications are not available on all VAIO computers See your computer s online specifications sheet for details on your system configuration About Giga Pocket Personal Video Recorder Setting Up Giga Pocket Personal Video Recorder Setting Up Giga Pocket Software Giga Pocket Timer Recording Wizard Timer Recording Manager Giga Pocket Explorer CLIÉ Converter Glossary Internet Electronic Program Guid...

Page 33: ... programming simultaneously Setting and managing daily weekly timer recording schedules Managing Video Capsules recorded video contents on your computer Recording personal video content from a videotape Playing your Video Capsules on other computers Operating Giga Pocket functions with a remote control device Sharing Giga Pocket features and functions with other computers on a network Transforming...

Page 34: ...he Giga Pocket Server enables multiple computers on a network to use certain Giga Pocket software functions CLIÉ Converter The CLIÉ Converter is a plug in application that enables the conversion of Video Capsules into gMovie format You can change the format your Giga Pocket contents and transfer them onto a Memory Stick media for viewing with your Sony CLIÉ Handheld Accessing the Giga Pocket Help ...

Page 35: ...up the cables and connections for your Giga Pocket Personal Video Recorder system The hardware configuration of your computer may vary from the illustrations shown See the specifications sheet for your computer on the Sony online support Web site at http www sony com pcsupport Page 35 ...

Page 36: ...the other end of the TV coaxial cable to the VHF UHF port on the back panel of your computer To connect in CATV mode Option 1 Option 2 1 Connect one end of a TV coaxial cable optional to your cable service access Connect the other end to the single connection end of a splitter adapter 2 Connect the TV coaxial cable supplied to the double connection end of the splitter adapter Connect the other end...

Page 37: ...er to the VHF UHF port on the back panel of your computer To connect in standard antenna mode air Your VAIO computer is supplied with an certain cables Depending on your in home cable access you may require extra cables adapters or connection equipment not supplied with your computer Connecting with a cable or satellite set top box STB You can connect your Giga Pocket system to cable service acces...

Page 38: ...el of your computer 4 Connect a fourth TV coaxial cable optional to the double connection end of the splitter adapter Connect the other end to the VHF UHF port on the rear of your TV monitor or display To connect in STB mode Option 1 Option 2 1 Connect one end of the TV coaxial cable supplied to your cable service access Connect the other end to the In jack on the back panel of your set top box ST...

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Page 40: ...al directly into the S video jack on either the front or back panel of your computer 2 Connect the other end of the S video cable into the appropriate port on your compatible device 3 Connect an audio cable with double RCA plugs at each end optional into the composite audio L and R jacks Option 2 1 Connect a stereo A V dubbing cable with triple RCA plugs at each end optional directly into the comp...

Page 41: ...Connecting the infrared receiver back panel Page 41 ...

Page 42: ...are detailed in this section enabling you to begin viewing or recording TV programs To set up TV viewing When you start Giga Pocket Personal Video Recorder for the first time you are automatically prompted to set the video input source for watching TV or cable TV CATV programs on your computer Page 42 ...

Page 43: ...are detailed in this section enabling you to begin viewing or recording TV programs To set up TV viewing When you start Giga Pocket Personal Video Recorder for the first time you are automatically prompted to set the video input source for watching TV or cable TV CATV programs on your computer Page 43 ...

Page 44: ...se a coaxial cable directly without an STB to your computer The default setting for this connection option is STD Depending on your local connection requirements HRC and IRC are also available 2 Standard antenna 2 69 Select this option if you connect an aerial antenna s coaxial cable directly to your computer for watching TV programs 3 STB Set top box Select this option if the broadcast signal is ...

Page 45: ... listing site 6 Connect to the Internet 7 Click Go to Web site and download channel listings by clicking Download all Channel Settings 8 Click Next For the first time setup you are prompted to set your Giga Pocket Server password TV Setup Wizard Giga Pocket Server password 9 Type in a password and click Finish Page 45 ...

Page 46: ...e the default video resolution If you change the default settings you may experience poor image quality on your display Microsoft Windows XP operating system supports a single Giga Pocket user at any given time Even if a different user logs on using the fast switch feature Giga Pocket is not available to any other user account For more information see Giga Pocket Help Page 46 ...

Page 47: ...enables you to watch a TV program on your computer display while recording it onto your hard disk drive Using the Giga Pocket Slip Play feature you can view a program from the beginning even while it is being recorded Page 47 ...

Page 48: ... Start in the Windows taskbar point to All Programs point to Giga Pocket then click Giga Pocket The Giga Pocket window appears Giga Pocket window The current television broadcast is displayed based on the selected channel Page 48 ...

Page 49: ...he main interface window the TV Recording deck and the Playback deck TV Recording deck detail Use the TV Recording deck to view programs and record Video Capsules You can use the Playback deck of your Giga Pocket to play back a prerecorded Video Capsule Playback deck detail Page 49 ...

Page 50: ...ll new content is recorded into a new Video Capsule 1 Select your program by switching to the appropriate channel Use the channel buttons located at the bottom of the Giga Pocket window or use the right and left direction arrows on your keyboard 2 Click Record located at the bottom of the window to begin recording your Video Capsule 3 When your program has completed or you wish to end the Video Ca...

Page 51: ...ding deck you can watch that same program from the beginning using the Playback deck You can begin using Slip Play to view your recording beginning approximately ten seconds after your recording session begins 1 From the menu bar click Functions 2 Select Start Slip Play Page 51 ...

Page 52: ...few seconds from the end of the film roll using the scroll bar you may not be able to see a displayed image The computer s response may decrease when you attempt to play a Video Capsule while recording a TV program using Giga Pocket Giga Pocket may interrupt or stop playback to allocate system resources for the timer recording event if there are other applications running simultaneously If this oc...

Page 53: ...he TV listing provider and may change without notice Pay per view channels can be accessed when making payments directly to the appropriate TV program provider You can schedule up to 100 timer recordings using Giga Pocket Personal Video Recorder From the online channel guide click on the REC icon to select the program you wish to record The Timer Recording Wizard begins and the New Timer Recording...

Page 54: ...Timer Recording Wizard With the Timer Recording Wizard you can set adjust and cancel the timer recording settings Page 54 ...

Page 55: ...ou need more information about selecting timer recording settings New Timer Recording Set Channel Start Date and Time 4 Verify that the information is correct and click Next The programming station and time information is automatically programmed into the appropriate Timer Recording Wizard fields 5 You can set the stop time for your timer recording and select the recording mode The stop time is au...

Page 56: ... Set Details dialog box you can customize the timer recording schedule Select how often you want to record the program New Timer Recording Set Details 7 Select a date for the recorded program to be automatically deleted from your hard disk drive using the Expiration date of Video Capsule drop down list To maintain adequate space on your hard disk drive Giga Pocket Personal Video Recorder enables y...

Page 57: ...9 The New Timer Recording Completed dialog box appears Click Finish New Timer Recording Completed Page 57 ...

Page 58: ... seconds sooner than the set stop time Scheduled daily or weekly timer recording sessions do not occur if your hard disk drive does not have sufficient space Giga Pocket software does not allow a new Video Capsule to be created if there is less than 100 MB of free space on the hard disk drive These scheduled events resume at their scheduled time as hard disk drive space becomes available Approxima...

Page 59: ...anager application is available For the Timer Recorder Manager application to be available your computer should be in Stand by or Hibernate mode if the system is not in active use You can schedule up to 100 programs at a time for timer recording with the Timer Recording Manager Microsoft Windows XP operating system supports a single Giga Pocket user at any given time If a different user logs on us...

Page 60: ... the appropriate action Interrupt Current Recording Stops the current timer recording Use this option when you wish to end the current recording session Timer Recording List Displays a list of timer recordings that have been performed as well as pending timer recordings If a daily weekly timer recording is set only the current recording session is shown The total number of timer recordings display...

Page 61: ...r cancel your timer recording at any time To view your scheduled timer recordings follow these steps 1 Double click on the Timer Recording Manager icon located in the Windows taskbar Review your scheduled timer recordings and make any desired changes or cancellations 2 Click Hide to return the icon to the taskbar You do not have to be connected to the Internet to use the Timer Recording Manager fe...

Page 62: ...ically when the computer is started The timer recording starts a few seconds earlier than the specified recording start time Under certain circumstances a daily or weekly timer recording may not be executed the second and subsequent times A timer recording may fail if the computer s clock setting is changed right before the preset recording time Before changing the computer s clock setting verify ...

Page 63: ...ager for your Video Capsules Video Capsules are managed in Cabinets Giga Pocket Explorer enables you to play back Video Capsules using Giga Pocket You can import MPEG files that were created with compatible Sony applications and export Video Capsules as AVI or MPEG files Page 63 ...

Page 64: ... playing a Video Capsule Display information about a Video Capsule Set a new timer recording Change the display views for your video contents Icon view List view Calendar view Start Giga Pocket to play a selected Video Capsule Start Timer Recording Wizard to set up timer recordings Access the Internet Electronic Program Guide Web site Start Click to DVD software to burn Video Capsules to DVD recor...

Page 65: ...For additional information about using Click to DVD software features follow these steps to access the Help 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Click to DVD and click Click to DVD Help Page 65 ...

Page 66: ... For additional information about using DVgate Plus software features follow these steps to access the Help 1 Click Start in the Windows taskbar and point to All Programs 2 Point to DVgate Plus and click DVgate Plus Help Page 66 ...

Page 67: ...e Click to DVD software must be installed in order to burn Video Capsules to recordable DVD media 1 From the Giga Pocket Explorer main window select the Video Capsules you want to burn onto a recordable DVD 2 On the Giga Pocket Explorer Toolbar click 3 The Click to DVD software program starts Follow the on screen instructions Page 67 ...

Page 68: ...utput name for the file you want to export and specify the location for the exported file You can select the option Delete Video Capsule after export If you do not want to delete the Video Capsule after export leave the option disabled 4 In the section Export Video Capsule As select to convert to an AVI MPEG 1 or MPEG 2 format 5 Click Run to begin exporting Some conversion formats may not be avail...

Page 69: ...les If you wish to play your Video Capsule in a different system environment you can convert and export your Video Capsule using MPEG 1 format Video Capsules that are recorded using Long Play LP mode can be converted and exported as MPEG 1 files You can convert an imported MPEG file into a Video Capsule only if the file was created using DVgate Plus or other VAIO AV software programs Page 69 ...

Page 70: ...og box appears Connect Disconnect Server 2 Select the server you want to connect to from the Server list 3 Click Connect to add the selected server to the Connected Server list then click OK The server is connected 4 To disconnect repeat step 1 then select the server you want to disconnect from the Connected Server list 5 Click Disconnect then click OK The server is disconnected Accessing Giga Poc...

Page 71: ...e CLIÉ Converter plug in application make sure you have installed all required software for the CLIÉ handheld The Sony CLIÉ Handheld personal entertainment organizers provide a rich and compelling handheld computing experience Powered by the Palm operating system the CLIÉ handheld is ready to deliver music and video with amazing clarity For more information on this exciting device go to the Sony S...

Page 72: ...er 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Giga Pocket point to Plug ins and then click CLIÉ Converter The Giga Pocket CLIÉ Converter main window appears Giga Pocket CLIÉ Converter Page 72 ...

Page 73: ... icon to display the contents in the list area 5 Drag the Video Capsule from the Giga Pocket Explorer window and drop it in the list area of the Giga Pocket CLIÉ Converter window The Video Capsule automatically converts into a video file During conversion the Convert to CLIÉ window appears displaying the conversion status When conversion is complete the window automatically closes To convert multi...

Page 74: ... the videos you want to transfer to the Memory Stick media 3 Click Send To The Send To dialog box appears 4 Select Using Memory Stick as the transfer destination Click OK During transfer the Forwarding dialog box appears displaying the transfer status 5 When transfer is complete click OK Your converted video files can be played back on CLIÉ Handhelds that support the use of a Memory Stick media Pa...

Page 75: ...tSync as the transfer destination Designate a user name if applicable to your handheld s configuration Click OK 4 The Send to HotSync dialog box appears Follow the on screen instructions and click OK For more information about the HotSync operation see the information supplied with your CLIÉ Handheld Accessing CLIÉ Converter Help For more information about using the CLIÉ Converter plug in applicat...

Page 76: ...contains compressed moving pictures using the MPEG standard with mpg as the file name extension Safety Tab Removing the safety tab from a Video Capsule prevents accidental erasing of your video data Slip play This feature allows you to view delayed video playback While your recording is in progress you are able to view the recording from the beginning Snapshot A snapshot is a miniature view displa...

Page 77: ...ga Pocket Help For more information about Giga Pocket follow these steps 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Giga Pocket point to Help and then select Giga Pocket Help Page 77 ...

Page 78: ...recordings and record your favorite TV programs1 Giga Pocket Personal Video Recorder must be set up and configured correctly before you can use the Internet Electronic Program Guide service You must read and accept the User Agreement before accessing the Internet Electronic Program Guide Web site first time only The Internet Electronic Program Guide service is available only to users in the United...

Page 79: ... 5 Select your TV provider and then click Confirm Channel Lineup The Confirm Lineup window appears listing available channels by number and name 6 Click Yes if the channel lineup is correct If channel lineup is incorrect click No and repeat steps 3 and 4 until you locate the correct channel lineup 7 Your TV listings appear in table format organized by time and channel Click Download All Channel Se...

Page 80: ... be equipped with all of the memory card readers described in this section depending on the computer model or configuration purchased To view the installed hardware configuration for your computer see the online Specifications sheet About Your Memory Card Readers Inserting a Memory Card Removing a Memory Card About Memory Stick Media Sharing Memory Cards Page 80 ...

Page 81: ...our computer s memory card readers to transfer data between digital cameras camcorders music players and other audio video devices Memory cards and your computer s memory card readers 1 Your computer may not be equipped with the memory card readers shown here To view the installed memory card readers for your computer see the online specifications sheet Page 81 ...

Page 82: ...ront panel cover 1 Locate the appropriate drive for the memory card you want to use 2 Insert the memory card into the drive in the direction of the arrow on the media Do not force the card into the drive If the memory card does not go into the drive easily remove it and verify you are inserting it in the proper direction Page 82 ...

Page 83: ... a memory card while the media access indicator light is on The card or its data may become damaged To remove a Secure Digital SD MultiMediaCard or xD Picture Card media Press the extended portion of the memory card to release it from the drive When the card extends carefully remove it To remove a CompactFlash or Memory Stick media Firmly grasp the extended part of the memory card and remove from ...

Page 84: ... 3 smaller in size Compatibility between software programs and Memory Stick media formats may vary At this time Sony suggests using only MagicGate Memory Stick media to store and transfer any data created with SonicStage or OpenMG software Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on Memory Stick media Memory Stick media do not suppo...

Page 85: ...rly Format the memory card by using it in the device first See the information supplied with the device for details how to format the memory card If your device does not recognize memory card that has been formatted by your computer follow these steps 1 Save the card s contents to your hard disk drive 2 Reformat the memory card using the device not your computer Page 85 ...

Page 86: ...the functionality of your VAIO computer This section describes how to perform basic upgrades and maintenance on your system Overview About Opening the System Unit About Add on Card Installation About Installing Memory About the Lithium Battery About Hard Disk Drive Installation Page 86 ...

Page 87: ...ntegrated circuits Your computer may not be equipped with all of the hardware features mentioned in this section The interior hardware configuration of your computer may vary from the illustrations depending on the computer purchased To view the specific hardware configuration for your computer see the online specifications sheet You may need to temporarily remove add on cards or other components ...

Page 88: ...nscrew the three cover release screws located on the edges of the back panel and set aside Removing the release screws 5 When the screws are removed the cover is released Slide the cover towards the back of the unit to remove it Removing the cover If you remove the cover immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the system...

Page 89: ...align the cover to the chassis frame The cover should align evenly against the chassis 2 Slide the cover firmly onto the unit sliding it forward until the cover snaps into place 3 Replace the release screws Replacing the cover Page 89 ...

Page 90: ...puter Installing an add on card 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or add on ca...

Page 91: ...ternal cables that the card requires See the instructions supplied with the add on card 7 Replace the cover See Replacing the cover 8 Reconnect the power cord and all peripheral devices 9 Turn on the computer Page 91 ...

Page 92: ...l retailer Observe the proper safety precautions when you add or remove the memory in your computer See Before upgrading your computer Removing a memory module 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Gently place the unit on its side If necessary remove any cable...

Page 93: ...tic package handling it by the the edges 6 Locate the notch on the bottom edge of the module to align it over the open memory slot 7 Firmly insert the bottom edge of the memory module into the slot 8 Press down evenly against the module s upper corners The latches snap into position holding the module in place To avoid damaging a memory module slot move the end latches slightly outward to relieve ...

Page 94: ...o access the lithium battery 6 Gently push the battery holder s tab away from the battery and remove the battery from the holder 7 Install the new battery with the plus side facing the battery holder tab Replacing a lithium battery 8 Replace the cover See Replacing the cover The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date tim...

Page 95: ...er s date and time 1 Double click on the time readout displayed in the Windows tasktray The Date and Time Properties window appears 2 From the Date Time tab change the settings as desired Click Apply then click OK Page 95 ...

Page 96: ...lity to recover your computer s operating system and preinstalled software programs For more information about the VAIO Recovery Wizard utility program 1 Click Start from the Windows taskbar and then click Help and Support 2 From the VAIO Help and Support Center click VAIO Recovery Options Your computer must have an active Internet connection to access the Sony online support Web site Observe the ...

Page 97: ...holder and align the holes on each side of the drive to the holes in the drive holder 9 Secure the drive to the drive holder with screws through the holes on each side of the drive holder Attaching the drive screws Your new hard disk drive is supplied with the necessary screws Do not overtighten these screws when securing the new drive to the drive holder 10 Realign the drive holder with the track...

Page 98: ...dow appears 4 Under the file directory go to Storage and then select Disk Management 5 Right click on the newly installed unformatted hard disk Disk label identified with red marking From the shortcut menu select Initialize Disk 6 Click on the Unallocated area of the disk and then right click to display a shortcut menu 7 Select New Partition The New Partition wizard appears 8 Follow the wizard s o...

Page 99: ...r may not be equipped with all of the features or software discussed in this section depending on the computer model or configuration purchased About VAIO Computer Functions About System Security About Media Center About Giga Pocket Personal Video Recorder About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 99 ...

Page 100: ...gged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your computer has a built in monitor confirm that it is plugged into an appropriate power source and that the computer is turned on Verify that the brightness or contrast control dials are adjusted...

Page 101: ...gged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your computer has a built in monitor confirm that it is plugged into an appropriate power source and that the computer is turned on Verify that the brightness or contrast control dials are adjusted...

Page 102: ...t Down Windows1 window appears 3 Click the drop down list box and select Restart 4 Click OK The computer turns off and restarts If the Shut Down Windows window does not appear 1 Press Ctrl Alt Delete The Windows Task Manager window appears 2 Click Shut Down 3 Restart your computer If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the pow...

Page 103: ...roubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the window 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accordin...

Page 104: ...lose any programs that you are not currently using Increasing the computer memory may also help For information on installing memory please see the online VAIO User Guide To access the online User Guide 1 Click Start in the Windows taskbar and then click Help and Support 2 From the VAIO Help And Support Center menu click VAIO User Guide Page 104 ...

Page 105: ... in the Windows taskbar and then select Control Panel 2 Select Appearance and Themes and then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 105 ...

Page 106: ...For troubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the window 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions acc...

Page 107: ...e Internet The Windows Updates Web site This site enables you to download computer updates without turning on the Automatic Updates feature Your computer must be connected to the Internet before you can receive updates To use the Automatic Updates feature 1 Connect to the Internet 2 Click the Automatic Updates icon in the Taskbar notification area The Automatic Updates Setup Wizard appears 3 Click...

Page 108: ...e Internet The Windows Updates Web site This site enables you to download computer updates without turning on the Automatic Updates feature Your computer must be connected to the Internet before you can receive updates To use the Automatic Updates feature 1 Connect to the Internet 2 Click the Automatic Updates icon in the Taskbar notification area The Automatic Updates Setup Wizard appears 3 Click...

Page 109: ...on area If you have not previously registered the antivirus software a series of information wizards appear 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically appears 3 Click Live Upda...

Page 110: ... Digital Studio computers See your online specifications sheet for more information about your computer s configuration Why doesn t the REW button on the remote control work when I use My Music The REW button does not rewind music files Instead press Replay on your remote control for a similar function Page 110 ...

Page 111: ... Digital Studio computers See your online specifications sheet for more information about your computer s configuration Why doesn t the REW button on the remote control work when I use My Music The REW button does not rewind music files Instead press Replay on your remote control for a similar function Page 111 ...

Page 112: ...ord a song in OpenMG ATRAC format and make edits such as title artist or genre using SonicStage software the changes become visible when the music file is played in My Music If you make changes to a music file using Media Center the changes are not visible when played in SonicStage software Page 112 ...

Page 113: ...tware to edit the song s information you may not see your changes when you play the song in My Music Windows Media Player supports playback of songs recorded in OpenMG ATRAC3 or ATRAC3 format but does not support any edits made to the OpenMG format music files Use SonicStage software to edit song information for music files that are recorded in OpenMG format Page 113 ...

Page 114: ...n you use SonicStage software to optimize music files to ATRAC3 or ATRAC3 format it may take a few moments for the music files to be available in My Music To access these files sooner start Windows Media Player software first and then play the song with My Music Page 114 ...

Page 115: ...yback of this file You can go to Microsoft and download a patch to resolve this issue1 as follows 1 Go to http support microsoft com 2 Enter 814129 in the Search the Knowledge Base text box 3 Click on the topic FIX Error in Windows Media Player 9 Series When You Play Specific MP3 Files located in the Summaries Search Results area 4 Follow the on screen instructions to download and install the patc...

Page 116: ...with SonicStage software Playlists albums recorded with SonicStage software may not be immediately available in the Media Center Album window To access these files sooner start Windows Media Player software first and then play the song with My Music Page 116 ...

Page 117: ...e of Click to DVD software both require the use a TV tuner MPEG encoder card and cannot access the card at the same time To avoid recording conflicts Do not open Media Center while capturing analog video using Click to DVD or Click to DVD Automatic Mode software Do not schedule a TV recording to start while capturing analog video using Click to DVD or Click to DVD Automatic Mode software If a sche...

Page 118: ... background in the View window the movie may be copyright protected Your computer is not able to display or record a video or DVD that is copyright protected by Macrovision or CGMS A Copy Generation Management System Analog Media Center software does not support recording a movie using analog input from external devices such as a VCR DVD player or Digital video camera Page 118 ...

Page 119: ...Why can t I fast forward or rewind a video The rewind and fast forward features are not supported by all video formats Try using the Skip or Replay buttons which provides a similar function Page 119 ...

Page 120: ... TV programs Media Center software and remote control do not have video adjustment capability Use the controls on the monitor to adjust video settings such as contrast hue and brightness See the information provided with your monitor for instructions on adjusting its video controls Page 120 ...

Page 121: ...1 Right click on the desktop and click Properties from the shortcut menu The Display Properties window appears 2 Click the Settings tab and then click Advanced 3 Click the Monitor tab and in the Monitor settings box confirm the screen refresh rate is set to 60 Hertz 4 If the refresh rate is not set to 60 Hz click the drop down arrow and select 60 Hertz Page 121 ...

Page 122: ... am using a VCR Some images from an externally connected video player device or a video game console may not display or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR us...

Page 123: ... am using a VCR Some images from an externally connected video player device or a video game console may not display or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR us...

Page 124: ...ideo player device If there is a damaged section on your video tape When using Giga Pocket Personal Video Recorder set your display settings as follows Colors Use the default factory settings 32 bit Screen area Set your video resolution to 1024 x 768 pixels For PCV W series models Do not change the default factory settings for color or the screen area If you use different settings you may experien...

Page 125: ...a Video Capsule while recording a TV program with Giga Pocket During a timer recording Giga Pocket may interrupt or stop your Video Capsule playback to prioritize your computer s resources for the timer recording If this occurs wait until the timer recording session has completed and then play back the Video Capsule Page 125 ...

Page 126: ...ow The timer recording may fail in certain situations such as The coaxial cable input is disconnected after recording has started The TV channel has lost broadcast signal during the recording session Video content being recorded has poor signal quality Page 126 ...

Page 127: ...r on screen display may shift or split in rare instances If this should occur switch the TV Recording deck and the playback deck or try switching the channel Your timer recording continues even if the on screen display has shifted or split Page 127 ...

Page 128: ...Capsules You cannot create new Video Capsules when the remaining free space on your hard disk drive reaches approximately 100 MB Delete any unnecessary Video Capsules or files to increase the free space on your hard drive Page 128 ...

Page 129: ...st or dirt inside the mouse mechanism To clean the mouse follow these steps 1 Save and close all software programs and turn off your computer 2 Turn the mouse upside down 3 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball 4 Turn the mouse upright and drop the mouse ball into your hand 5 Using a piece of tape remove any dust or dirt on th...

Page 130: ...st or dirt inside the mouse mechanism To clean the mouse follow these steps 1 Save and close all software programs and turn off your computer 2 Turn the mouse upside down 3 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball 4 Turn the mouse upright and drop the mouse ball into your hand 5 Using a piece of tape remove any dust or dirt on th...

Page 131: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 131 ...

Page 132: ...ess the CONNECT button on the keyboard to reestablish the connection between the two devices Verify the infrared receiver on the computer s front panel is free of obstructions that may prevent proper operation Avoid using radio controlled toys or equipment CB radios and other wireless devices in the area near your wireless keyboard These devices may cause interference causing your keyboard to stop...

Page 133: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Page 134: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Page 135: ... modem If you have installed other software contact the software publisher for information on how to configure the software in order to recognize the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab cl...

Page 136: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 136 ...

Page 137: ...ect All Programs 2 Point to Accessories point to Communications and then click New Connection Wizard The New Connection Wizard appears The Location Information and the Phone and Modem Options windows appear when using your computer for the first time Enter your information as requested and continue to the New Connection Wizard window 3 Follow the on screen instructions to finish setting up your di...

Page 138: ...ume level You may not hear sound from your speakers if headphones are connected to your computer If the software program you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the s...

Page 139: ...ume level You may not hear sound from your speakers if headphones are connected to your computer If the software program you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the s...

Page 140: ...ick Start in the Windows taskbar and point to All Programs 2 Point to InterVideo WindDVD 5 and the click on InterVideo WinDVD 5 for VAIO The WinDVD window opens 3 Right click in the WinDVD window to open the Setup dialog box 4 Select the Audio tab 5 To enable S PDIF go to Audio Output Configuration and select Digital S PDIF out to External Processor 6 Click OK 1 The Microsoft Windows XP Media C en...

Page 141: ...speaker system Change the audio settings in the RealTek Sound Effect Manager software program Change the audio settings in the InterVideo WinDVD software program Change the audio settings in the Media Center software program s DVD settings 1 Your computer s supplied accessories may not include a 5 1 channel speaker system See your specifications sheet for details on your computer s supplied access...

Page 142: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 142 ...

Page 143: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 143 ...

Page 144: ... Sound recording section and click Volume The Recording Control dialog box appears If the volume control for the microphone is visible skip to step 6 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Show the following volume controls click to select the Microphone check box Click OK 6 From the Recording Control dialog box decrease the microphone vol...

Page 145: ...ce a check mark in the box Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer equipped with Plug and Play capability 5 Select the appropriate port usually LPT1 if using the parallel port and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printe...

Page 146: ...ce a check mark in the box Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer equipped with Plug and Play capability 5 Select the appropriate port usually LPT1 if using the parallel port and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printe...

Page 147: ...y when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on If your printer does not resume normal operations try restarting your computer Page 147 ...

Page 148: ...your computer and common peripheral devices and using storage media About the Power Source About Handling the Computer About Using Giga Pocket Personal Video Recorder About Handling a Monitor Display About Disposing of the Lithium Battery About Recording and Data Storage Media Page 148 ...

Page 149: ... fluctuations you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the AC power To remove power from the computer...

Page 150: ...ecified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other o...

Page 151: ... other devices may cause interference causing your wireless keyboard or mouse to stop working properly Do not place metal furniture near your computer or wireless device as this may create interference causing your wireless device to stop working properly The hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do n...

Page 152: ...ecified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other o...

Page 153: ... other devices may cause interference causing your wireless keyboard or mouse to stop working properly Do not place metal furniture near your computer or wireless device as this may create interference causing your wireless device to stop working properly The hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do n...

Page 154: ...ecified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other o...

Page 155: ... other devices may cause interference causing your wireless keyboard or mouse to stop working properly Do not place metal furniture near your computer or wireless device as this may create interference causing your wireless device to stop working properly The hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do n...

Page 156: ...ecified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other o...

Page 157: ... other devices may cause interference causing your wireless keyboard or mouse to stop working properly Do not place metal furniture near your computer or wireless device as this may create interference causing your wireless device to stop working properly The hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do n...

Page 158: ...rface texture in order to provide precision pointing and tracking Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterning Avoid surfaces such as mirrors smooth glass or magazines that have halftone printing Page 158 ...

Page 159: ...rting up Giga Pocket software For more information refer to the monitor s operating manual Do not change the display setup while Giga Pocket is running or your computer may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space...

Page 160: ...rting up Giga Pocket software For more information refer to the monitor s operating manual Do not change the display setup while Giga Pocket is running or your computer may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space...

Page 161: ...rting up Giga Pocket software For more information refer to the monitor s operating manual Do not change the display setup while Giga Pocket is running or your computer may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space...

Page 162: ...rting up Giga Pocket software For more information refer to the monitor s operating manual Do not change the display setup while Giga Pocket is running or your computer may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space...

Page 163: ...strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a pe...

Page 164: ...strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a pe...

Page 165: ...y Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony online support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may ...

Page 166: ...y not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using media cards Certain VAIO computers support CompactFl...

Page 167: ...y not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using media cards Certain VAIO computers support CompactFl...

Page 168: ...y not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using media cards Certain VAIO computers support CompactFl...

Page 169: ...y not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using media cards Certain VAIO computers support CompactFl...

Page 170: ...y not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using media cards Certain VAIO computers support CompactFl...

Page 171: ...y not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using media cards Certain VAIO computers support CompactFl...

Page 172: ...ms or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Resources for Additional Help and Support Page 172 ...

Page 173: ...port Center menu click VAIO User Guide Specifications The online specifications sheet describes the hardware and software configuration of your VAIO computer To view the online specifications sheet 1 Connect to the Internet 2 Go to the Sony online support Web site at http www sony com pcsupport 3 Click the Documentation button and follow the on screen instructions to locate your model s specificat...

Page 174: ...dobe Systems Inc Web site http www adobe com telephone 800 685 3652 hours M F 6 AM 5 PM PST America Online Broadband or Dial Up America Online Inc Web site http www aol com Click to DVD Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day CLIÉ Converter Sony Electronics Inc Web site http www sony com pcsupport telephone 8...

Page 175: ...odLogic MoodLogic Inc Web site http www moodlogic com support e mail help moodlogic com Norton Internet Security 90 day trial version Symantec Corp Web site http www symantec com techsupp PictureGear Studio Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Quicken New User Edition Intuit Inc Web site http www intuit co...

Page 176: ... Registration Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day VAIO Media Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day VAIO Music Services Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 ...

Page 177: ...hours 7 days a week 24 hours a day WinDVD for VAIO InterVideo Inc Web site http www intervideo com jsp Support jsp telephone 510 651 0888 Page 177 ...

Page 178: ...status review warranty information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If other support options do not resolve...

Page 179: ...status review warranty information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If other support options do not resolve...

Page 180: ...status review warranty information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If other support options do not resolve...

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