39
Troubleshooting
The following checklist will help you remedy
problems you may encounter with the player.
Before going through the checklist below,
check the connection and operating
procedures.
General
The player does not turn on.
•Check that the AC power adaptor or the
power cord for the cigar lighter socket is
connected correctly.
•If the power cord for the cigar lighter
socket is used, check the fuse.
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If the fuse is blown, replace it with a
correctly rated fuse.
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If the fuse blows again, consult your
nearest Sony dealer.
•The player may be overheated.
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Make sure that the player is turned off.
Wait until the player cools off, then
press
(POWER)
again.
Disc playback
A disc cannot be loaded.
•Another disc is already loaded.
•The disc is placed upside down.
MP3 files cannot be played back.
•Recording was not performed according to
the ISO 9660 level 1 or level 2 format, or
the Joliet convention in the expansion
format.
•The file extension “.MP3” is not added to
the file name.
•Files are not stored in MP3 format.
MP3 files take longer to play back than
others.
The following discs take a longer time to
start playback.
— a disc recorded with a complicated tree
structure.
— a disc to which data can be added.
Playback functions such as pause are
deactivated.
•The RESET button has been pressed.
•The disc is ejected.
The sound skips.
•Dirty or defective disc.
•The player is installed in the place subject
to severe vibrations.
Picture
There is no picture.
•Color system setting has been changed
manually while playing a DVD.
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Change the setting according to the
color system of the DVD, turn off the
player and turn it on again, or switch
the input channel to “VIDEO,” then
switch it to “DVD.”
•Check that the device connected to the
AUDIO/VIDEO INPUT connectors is
connected correctly.
•If there is no picture on the TV screen or
other devices connected to the player,
check that the device is correctly connected
to the AUDIO/VIDEO OUTPUT
connectors.
Picture noise appears.
•Dirty or defective disc.
•The player is installed in the place subject
to severe vibrations.
Operation
The card remote commander does not
function.
•Remove any obstacles between the card
remote commander and this player.
•Use the card remote commander closer to
the remote control sensor.
•Point the light emitter of the commander at
the receptor for the card remote
commander of the player.
•Replace the battery in the remote if it is
weak.
The player does not play from the
beginning when playing a disc.
•Resume Playback may be activated.
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Press
x
again or eject the disc.
•Depending on the DVDs, a title menu or a
DVD menu may automatically appear on
the monitor during playback.
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Select the desired menu (page 23).
•Depending on the Video CD, the PBC
menu display automatically appears on the
monitor during playback.
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Select the desired menu (page 25).
continue to next page
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