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4.

 

Turn on both devices. 

 

On an Android TV™ device, follow these steps: 

 

Perform clear data and clear cache. 

1.

 

On the supplied remote, press the 

HOME

 button. 

2.

 

Select 

Settings

3.

 

Under the 

TV

 category, select 

Apps

4.

 

Select 

System apps

5.

 

Select 

External Input Services

6.

 

Select 

Clear data

 and choose 

OK

7.

 

Select 

Clear cache

 and choose 

OK

 

If your audio system isn't compatible with Dolby Digital® or DTS® audio format. 

0.

 

Press the 

HOME

 button. 

1.

 

Select 

Settings

2.

 

Under the 

TV

 category, select 

Sound

3.

 

Select 

Digital Audio Out

4.

 

Select 

PCM

 

Summary of Contents for HT-MT300/B

Page 1: ...access is available Note If necessary contact your Internet Service Provider ISP for assistance to re establish or re activate your internet connection 2 Confirm that you ve established an active internet connection using a wired or wireless connection Note Some routers have a Wi Fi Multi Media WMM setting that can help control the streaming video If using a wireless connection contact the router ...

Page 2: ... t Hear the TV Sound from the Sound Bar Home Theater System or Home Audio System Applicable Products and Categories of This Article IMPORTANT This article applies only to specific products and or operating systems Check the Applicable Products and Categories section of this article before starting these steps Select the symptom of your device and follow the steps to resolve the issue Check your ma...

Page 3: ...subwoofer 1 Verify that the subwoofer is turned on 2 Press the button on the SW subwoofer volume part of the remote control to increase the volume of the subwoofer 3 Check the status of the subwoofer LED indicator 4 If the wireless router or access point that you use can switch between 2 4 GHz and 5 GHz frequency bands try changing the frequency to avoid interference 5 Unplug the subwoofer power c...

Page 4: ... the remote until you see SW10 or higher on the display of the sound bar 3 Check if the Night Mode is set to ON Push the Night button on the remote control and see if the issue is resolved No Sound from the Audio System Connected to the TV through ARC Applicable Products and Categories of This Article Follow these steps if you don t get any sound through the Audio Return Channel ARC connection If ...

Page 5: ...hen connect the other end to the ARC HDMI OUT of the audio system Some Audio Video A V receivers have ARC ports labeled Out A and Out B Check the settings and make sure the correct port is selected in the device menu On your TV and audio system set the Control for HDMI option to On Perform a power reset on both devices 1 Turn off your TV and audio system 2 Unplug the power cords and disconnect the...

Page 6: ...ttings 3 Under the TV category select Apps 4 Select System apps 5 Select External Input Services 6 Select Clear data and choose OK 7 Select Clear cache and choose OK If your audio system isn t compatible with Dolby Digital or DTS audio format 0 Press the HOME button 1 Select Settings 2 Under the TV category select Sound 3 Select Digital Audio Out 4 Select PCM ...

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