background image

 

Press the 

+

 button on the speaker's supplied remote control to increase the volume of the 

subwoofer. 

 

Press the 

NIGHT

 button on the speaker's supplied remote control to disable the 

Night

 mode 

function. 

 Sound is low from a sound bar.

 

There are designated buttons on the sound bar remote that will assist you in quickly and 
easily making these adjustments. 

1.

 

Change the 

VOICE

 setting to 2. 

 

Press the 

VOICE

 button on the remote until you see the 

UP 2

 setting on the display of the 

sound bar. 

2.

 

Increase the subwoofer level to 

10

 or higher. 

 

Press the 

SW +

 button on the remote until you see 

SW10

 (or higher) on the display of the 

sound bar. 

3.

 

Check if the 

Night Mode

 is set to 

ON

 

Push the 

Night

 button on the remote control and see if the issue is resolved. 

 
No Sound from the Audio System 
Connected to the TV through ARC 

 

Applicable Products and Categories of This Article

 

 

Follow these steps if you don't get any sound through the 

Audio Return Channel 

(ARC)

 connection. If you need model-specific information to perfrom any step, check your 

manual. 

Manuals are posted on your model support page.

 

 

Make sure that your TV and audio system are ARC-compatible. 

 

If only one of the devices is ARC compatible, the HDMI ARC feature can't be activated. To 

get sound from your TV, connect the audio system with an optical cable or audio cable. 

Summary of Contents for HT-MT300/B

Page 1: ...access is available Note If necessary contact your Internet Service Provider ISP for assistance to re establish or re activate your internet connection 2 Confirm that you ve established an active internet connection using a wired or wireless connection Note Some routers have a Wi Fi Multi Media WMM setting that can help control the streaming video If using a wireless connection contact the router ...

Page 2: ... t Hear the TV Sound from the Sound Bar Home Theater System or Home Audio System Applicable Products and Categories of This Article IMPORTANT This article applies only to specific products and or operating systems Check the Applicable Products and Categories section of this article before starting these steps Select the symptom of your device and follow the steps to resolve the issue Check your ma...

Page 3: ...subwoofer 1 Verify that the subwoofer is turned on 2 Press the button on the SW subwoofer volume part of the remote control to increase the volume of the subwoofer 3 Check the status of the subwoofer LED indicator 4 If the wireless router or access point that you use can switch between 2 4 GHz and 5 GHz frequency bands try changing the frequency to avoid interference 5 Unplug the subwoofer power c...

Page 4: ... the remote until you see SW10 or higher on the display of the sound bar 3 Check if the Night Mode is set to ON Push the Night button on the remote control and see if the issue is resolved No Sound from the Audio System Connected to the TV through ARC Applicable Products and Categories of This Article Follow these steps if you don t get any sound through the Audio Return Channel ARC connection If ...

Page 5: ...hen connect the other end to the ARC HDMI OUT of the audio system Some Audio Video A V receivers have ARC ports labeled Out A and Out B Check the settings and make sure the correct port is selected in the device menu On your TV and audio system set the Control for HDMI option to On Perform a power reset on both devices 1 Turn off your TV and audio system 2 Unplug the power cords and disconnect the...

Page 6: ...ttings 3 Under the TV category select Apps 4 Select System apps 5 Select External Input Services 6 Select Clear data and choose OK 7 Select Clear cache and choose OK If your audio system isn t compatible with Dolby Digital or DTS audio format 0 Press the HOME button 1 Select Settings 2 Under the TV category select Sound 3 Select Digital Audio Out 4 Select PCM ...

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