Sony H.ear go SRS-HG1 Help Manual Download Page 1

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Help Guide

Personal Audio System

h.ear go (SRS-HG1)

The following explains how to use this speaker.

The content referenced in the Operating Instructions is described in detail through the

following links.

Connecting by using the browser on your PC (Wi-Fi network, Modern UI)

This section explains how to set up by using the browser on your PC (Modern UI) via a Wi-Fi network.

Connecting by using the browser on your PC (Wi-Fi network, Windows 7/8.1)

This section explains how to set up by using the browser on your PC (Windows 7/8.1) via a Wi-Fi network.

Connecting by using the browser on your PC (Wi-Fi network, Mac)

This section explains how to set up by using the browser on your PC (Mac) via a Wi-Fi network.

Summary of Contents for H.ear go SRS-HG1

Page 1: ...i Fi network Modern UI This section explains how to set up by using the browser on your PC Modern UI via a Wi Fi network Connecting by using the browser on your PC Wi Fi network Windows 7 8 1 This section explains how to set up by using the browser on your PC Windows 7 8 1 via a Wi Fi network Connecting by using the browser on your PC Wi Fi network Mac This section explains how to set up by using ...

Page 2: ...B connection USB port Walkman compatible with High Resolution Audio formats Connect a Walkman to the USB port USB connection USB port Xperia compatible with High Resolution Audio formats Connect an Xperia to the USB port USB connection USB port PC Connect a PC besides Mac to the USB port To play back a High Resolution Audio file the High Resolution Audio playback software Hi Res Audio Player is re...

Page 3: ... Wi Fi network using SongPal iPhone iPod touch Device control Listening to music on a PC via a Wi Fi network Listening to music on a smartphone iPhone etc via a Wi Fi network Listening to music of the device connected to the USB port Listening to music from an Internet streaming service Google Cast Listening with multiple speakers SongPal Link Speaker settings Setting the sound quality Setting the...

Page 4: ...ble with stereo mini plugs With a Wi Fi network Using the Music application Xperia only Using SongPal Listening to music on an Xperia compatible with High Resolution Audio formats Without a Wi Fi network Connecting via a USB cable Making a wireless connection BLUETOOTH connection Connecting via an audio cable with stereo mini plugs With a Wi Fi network Using the Music application Xperia only Using...

Page 5: ...i Fi network Using SongPal Google Cast Connections Wi Fi network connection Selecting the Wi Fi network connection method DLNA Digital Living Network Alliance Connecting to a Wi Fi network using the Wi Fi Protected Setup WPS button of the wireless router Connecting to a Wi Fi network using an iPhone iPod touch Connecting the speaker to a Wi Fi network using a PC connected wirelessly Modern UI Conn...

Page 6: ...cting an Xperia compatible with High Resolution Audio formats AUDIO IN Connecting to a portable audio device etc Settings Network Setting your PC as a DLNA server and controller Windows 8 1 Setting your PC for operating from a smartphone iPhone etc as a controller Windows 8 1 Setting your PC as a DLNA server and controller Windows 7 BLUETOOTH Selecting the BLUETOOTH audio streaming playback qualit...

Page 7: ...lution Audio formats Listening to music on a Xperia compatible with High Resolution Audio formats Listening to music on a PC AUDIO IN Listening to music on a portable audio device etc Phone calls Receiving a call Making a call Terminating the BLUETOOTH connection After use Button functions for a phone call Listening to High Resolution Audio format files About High Resolution Audio format files Lis...

Page 8: ...ecking the Wi Fi signal strength reception sensitivity About the standby mode Standby mode differences Notes on use Precautions What is BLUETOOTH wireless technology What is LDAC Trademarks Important information on software Notes on software Support website Customer support websites Troubleshooting What can I do to solve a problem Power supply Unable to turn on the speaker or charge the built in b...

Page 9: ...tton The speaker does not appear in the device list of the PC s music playback application The speaker does not appear in the device select screen of SongPal The speaker cannot connect to music services The controller cannot find the speaker The controller cannot browse the contents of the speaker Music started automatically home network The sound is interrupted Playback does not start BLUETOOTH S...

Page 10: ...te Updating the pre installed software Update method 1 Automatic update via the Internet Update method 2 Manual update via the Internet Searching the latest software via a network connection Reset Using the RESET button Initializing the speaker Disposal and transfer Disposing of or giving away this speaker ...

Page 11: ...u can do with the speaker 26 Help Guide Parts and controls 27 Included items iii Help Guide Checking the included items 31 Power source iii Help Guide Connecting to an AC outlet 32 Help Guide Turning the power on 34 Help Guide Turning the power off standby mode 35 Help Guide Using the BLUETOOTH Network standby mode 36 Help Guide Auto standby mode 38 SongPal iii About SongPal iii Help Guide How to ...

Page 12: ... a Wi Fi network iv Help Guide Making a wireless connection BLUETOOTH connection 74 Help Guide Connecting via an audio cable with stereo mini plugs 75 With a Wi Fi network iv Help Guide Using the Music application Xperia only 76 Help Guide Using SongPal 77 Listening to music on an Xperia compatible with High Resolution Audio formats iv Without a Wi Fi network iv Help Guide Connecting via a USB cab...

Page 13: ... connecting with a PC Windows 7 110 BLUETOOTH connection pairing v Help Guide Connecting with an NFC compatible device by one touch NFC 116 Help Guide Disconnecting the NFC compatible device by one touch NFC 119 Help Guide Switching devices by one touch NFC 120 BLUETOOTH connection with a paired device vi Help Guide Connecting with a paired BLUETOOTH device 121 Help Guide Connecting with a paired ...

Page 14: ...atible with High Resolution Audio formats 167 Help Guide Listening to music on a Xperia compatible with High Resolution Audio formats 169 Help Guide Listening to music on a PC 171 AUDIO IN vii Help Guide Listening to music on a portable audio device etc 173 Phone calls vii Receiving a call 175 Making a call 178 Help Guide Button functions for a phone call 180 Listening to High Resolution Audio for...

Page 15: ...e What can I do to solve a problem 216 Power supply viii Help Guide Unable to turn on the speaker or charge the built in battery 217 Help Guide Any button on the speaker cannot be operated 218 Help Guide The speaker has entered the standby mode or BLUETOOTH Network standby mode unexpectedly 219 Help Guide The power indicator flashes in red 220 Help Guide The CHARGE indicator flashes 221 Sound ix H...

Page 16: ...ne touch NFC 238 Help Guide There is no sound BLUETOOTH 239 Help Guide Distorted sound humming or noise from the speaker 240 USB device ix Help Guide An unsupported USB device is connected 241 Help Guide There is no sound USB 242 Help Guide There is noise skipping or distorted sound 243 Help Guide A USB device is not recognized 244 Help Guide Playback does not start 245 Help Guide Playback does no...

Page 17: ...stricts access to devices on a network It is used to make more secure communication between the devices connected to wireless routers or access points Have the Wi Fi network name SSID and password encryption key of the wireless router available for reference For details refer to the operating instructions supplied with your wireless router 1 With the speaker turned on press and hold the volume but...

Page 18: ...e right side of the screen to the center then select Settings 1 Select or 2 Select h ear go SRS HG1 from the network list 3 Display the Sony Network Device Settings screen 5 Launch a browser Internet Explorer etc 1 Enter the following URL in the address bar http 192 168 211 129 2 Select Network Settings from the menu 6 Enter the SSID of the wireless router and the password encryption key 7 2 ...

Page 19: ...Apply 8 Check that the LINK indicator lights up in orange When the Wi Fi connection is completed the LINK indicator lights up in orange It may take more than a minute for the LINK indicator to light up The connection is complete 9 Connect the PC to the wireless router to be used 10 3 ...

Page 20: ...s If you cannot complete within 30 minutes start over from step Until you finish the Wi Fi network setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby mode is turned on automatically 4 589 712 11 2 Copyright 2016 Sony Corporation 4 ...

Page 21: ... key restricts access to devices on a network It is used to make more secure communication between the devices connected to wireless routers and access points Have the Wi Fi network name SSID and password encryption key of the wireless router available for reference For details refer to the operating instructions supplied with your wireless router 1 With the speaker turned on press and hold the vo...

Page 22: ...r go SRS HG1 from the network list 3 Display the Sony Network Device Settings screen 5 Launch a browser Internet Explorer etc 1 Enter the following URL in the address bar http 192 168 211 129 2 Select Network Settings from the menu 6 Enter the SSID of the wireless router and the password encryption key 7 Select Apply 8 6 ...

Page 23: ...ish the Wi Fi network setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby mode is turned on automatically Check that the LINK indicator lights up in orange When the Wi Fi connection is completed the LINK indicator lights up in orang...

Page 25: ... network It is used to make more secure communication between the devices connected to wireless routers and access points Have the Wi Fi network name SSID and password encryption key of the wireless router available for reference For details refer to the operating instructions supplied with your wireless router 1 With the speaker turned on press and hold the volume button and the power PAIRING but...

Page 26: ...work list 3 Display the Sony Network Device Settings screen 5 Launch a browser Safari etc 1 Enter the following URL in the address bar http 192 168 211 129 2 Select Network Settings from the menu 6 Enter the SSID of the wireless router and the password 7 Select Apply 8 10 ...

Page 27: ...ish the Wi Fi network setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby mode is turned on automatically Check that the LINK indicator lights up in orange When the Wi Fi connection is completed the LINK indicator lights up in orang...

Page 29: ...r the wireless router and the iPhone iPod touch Make sure that the iPhone iPod touch is updated to iOS 8 or later Connect an iPhone iPod touch to the wireless router Connect it to 2 4 GHz band 11b 11g and 11n or 5 GHz band 11a and 11n The speaker does not support IEEE 802 11ac 1 With the speaker turned on press and hold the volume button and the power PAIRING button at the same time for more than ...

Page 30: ...ist 2 Perform the Wi Fi network settings on the iPhone iPod touch Follow the instructions on the screen 5 Check that the LINK indicator lights up in orange When the speaker is connected to the same Wi Fi network as the iPhone iPod touch the LINK indicator lights up in orange It may take more than a minute for the LINK indicator to light up The connection is complete 6 14 ...

Page 31: ... setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby mode is turned on automatically Related Topic Using the BLUETOOTH Network standby mode 4 589 712 11 2 Copyright 2016 Sony Corporation 15 ...

Page 32: ... Google Cast enabled music service app If you have already installed a Google Cast enabled music application go to step If you have not yet set up Google Cast follow the steps below For details about Google Cast refer to the following URL http www google com cast audio learn The specification and design of the application may change without notice Tap SongPal on your smartphone iPhone etc to start...

Page 33: ... then find and install a Google Cast enabled app on your smartphone iPhone 6 Launch the Google Cast enabled app 7 Tap the Cast button and then tap h ear go SRS HG1 8 Select and start playback a track on the Google Cast enabled app and adjust the volume Music will be heard from the speaker 9 17 ...

Page 34: ... need to be activated by a music service If you activated the speaker you can use music services Follow the instructions on the music service s application or SongPal Services offered by third parties may be changed suspended or terminated without prior notice Sony bears no responsibility for this Related Topic What you can do with SongPal 4 589 712 11 2 Copyright 2016 Sony Corporation After remov...

Page 35: ...Wireless Stereo functions refer to the following URL http sony net nasite SongPal Link features Depending on the feature updating the software of the speaker is required For details about SongPal refer to the following URL http sony net nasite Playing music in more than one room at the same time Wireless Multi room Fill your rooms with music by a group of speakers simultaneously Using the speaker ...

Page 36: ...function For details about the functions and compatible models refer to the following URL http sony net nasite Be sure to update the software of compatible devices For details refer to the operating instructions supplied with the device To use the Wireless Surround function or Wireless Stereo function two speakers compatible with these functions are required 4 589 712 11 2 Copyright 2016 Sony Corp...

Page 37: ... Note Sony is not responsible for loss or damage of data in a Walkman that is connected to the speaker The Walkman will not be charged if it is connected to the USB port Related Topic About High Resolution Audio format files Listening to music on a Walkman compatible with High Resolution Audio formats 4 589 712 11 2 Copyright 2016 Sony Corporation Optional High Resolution Audio USB Adaptor WM PORT...

Page 38: ...ata through the digital to analog converter of the speaker before being output Note Sony is not responsible for any loss or damage to data in an Xperia that is connected to the speaker The Xperia will not charge if it is connected to the USB port Related Topic About High Resolution Audio format files Listening to music on a Xperia compatible with High Resolution Audio formats 4 589 712 11 2 Copyri...

Page 39: ... used Do not disconnect the PC during operation To prevent damage to data stop playback then turn off the power of the speaker before disconnecting the PC Connect a PC to the USB port with the supplied micro USB cable When connecting to a Windows PC the driver is automatically installed If it is not installed automatically visit one of the following websites and download and install the driver For...

Page 40: ...Related Topic About High Resolution Audio format files Installing Media Go or Hi Res Audio Player to a PC Listening to music on a PC 4 589 712 11 2 Copyright 2016 Sony Corporation 24 ...

Page 41: ...nnecting the TV or game equipment to the AUDIO IN jack of the speaker the sound will not match to the picture Related Topic Listening to music on a portable audio device etc 4 589 712 11 2 Copyright 2016 Sony Corporation Connect a device to the AUDIO IN jack with a commercially available audio cable with stereo mini plugs 1 If you use a cable with stereo mini plugs with significant resistance the ...

Page 42: ...e suppression and Echo cancellation enable phone calls with high quality sound Noise suppression Noise picked up by the speaker is suppressed so the caller will hear your voice with less noise Echo cancellation By reducing sound from the speaker picked up by the speaker microphone echoes generated by the caller s phone will be suppressed Easy operation from your smartphone and tablet 2 Compatible ...

Page 43: ...Help Guide Personal Audio System h ear go SRS HG1 Parts and controls Top and bottom Rear 27 ...

Page 44: ...ashes according to the volume adjustment when pressed The button has a tactile dot Use the tactile dot as a reference when operating the remote 3 EXTRA BASS button indicator Press to set the sound effects Lights up when set to on 4 call button Press to receive a call It has a tactile dot Use the tactile dot as a reference when operating the remote 5 AUDIO IN indicator Lights up while in the AUDIO ...

Page 45: ...o the headphone jack of a portable audio device etc using a commercially available audio cable with stereo mini plugs 16 USB port Connect a PC with the supplied micro USB cable Use a dedicated cable not supplied when connecting a Walkman or Xperia compatible with High Resolution Audio formats 17 DC IN 5 V jack Connect the supplied micro USB cable and USB AC adaptor 18 right left indicator Lights u...

Page 46: ...y to connect to a wireless router after the beep sound from the speaker 2 If your wireless router has a Wi Fi Protected Setup WPS button AOSS you can connect to the Wi Fi network by this method For details refer to the operating instructions supplied with your wireless router Available when updating your speaker s pre installed software For more details refer to the following URL http sony net nas...

Page 47: ...indicates the quantity Personal audio system h ear go SRS HG1 1 USB AC adaptor 1 Micro USB cable 1 AC power cord Conversion adaptor Operating Instructions Warranty Card 1 Provides important safety information BLUETOOTH connection method troubleshooting etc Reference Guide Provides important safety information Warranty card 4 589 712 11 2 Copyright 2016 Sony Corporation Depending on your region cou...

Page 48: ...fter that the power indicator is lit in red standby mode and you can turn on the speaker 1 When the battery is charged you can use the speaker without using the USB AC adaptor For the protection of the battery the power PAIRING button is locked when shipping 1 Connect the supplied USB AC adaptor and micro USB cable 1 Connect the micro USB cable to a DC IN 5 V jack 2 Connect the USB AC adaptor to a...

Page 49: ...n the USB AC adaptor is connected Charging is started When you switch the power source between an AC outlet and battery by connecting disconnecting the USB AC adaptor sound output will stop for a short while This is not a malfunction If you use the speaker at a high volume the battery power and the volume may reduce even when connected to an AC outlet When using the speaker while charging the batt...

Page 50: ...hat is connected to an AC outlet via the supplied USB AC adaptor and micro USB cable Then press and hold the power PAIRING button and the FUNCTION button until the power indicator lights up in orange Note When the CHARGE indicator flashes slowly the battery is running low and needs to be charged Charge the speaker by connecting to an AC outlet via the USB AC adaptor When the speaker is being power...

Page 51: ...ing it will enter the power saving mode and the power indicator will be off To cancel the power saving mode press and hold the power PAIRING button for more than two seconds or connect the speaker to an AC outlet via the supplied USB AC adaptor and micro USB cable In this case it will take about 15 to 30 seconds to start up the speaker You cannot make a BLUETOOTH connection between the speaker and...

Page 52: ... USB AC adaptor supplied To turn off the BLUETOOTH Network standby mode With the speaker turned on press and hold the power PAIRING button and the FUNCTION button simultaneously When the indicator lights up in red the BLUETOOTH Network standby mode is turned off and the speaker enters the standby mode Note Connect the speaker to the AC outlet via the USB AC adaptor then turn the speaker on The pow...

Page 53: ...ia the USB AC adaptor supplied When the speaker is being powered by the built in battery only the BLUETOOTH Network standby mode is not available Related Topic Turning the power off standby mode Setting the auto standby mode Standby mode differences 4 589 712 11 2 Copyright 2016 Sony Corporation 37 ...

Page 54: ...ates for about 15 minutes No operation of the speaker No connect disconnect operations to the speaker from external devices Music sound is not played while connected to an external device The speaker is not connected via BLUETOOTH by HFP Hint The auto standby mode can be turned off by using SongPal Related Topic Setting the auto standby mode Standby mode differences 4 589 712 11 2 Copyright 2016 S...

Page 55: ...bout SongPal refer to the following URL http info songpal sony net help The specification and design of the application may change without notice To start up SongPal on your smartphone iPhone etc Tap SongPal on your smartphone iPhone etc SongPal Make sure that your smartphone iPhone etc is connected to a network when starting SongPal at the first time The overview of the devices on the home networ...

Page 56: ... are the display examples The actual display may differ What you can control with SongPal varies depending on the connected device Related Topic What you can do with SongPal 4 589 712 11 2 Copyright 2016 Sony Corporation 40 ...

Page 57: ...tings recommended by Sony Music service You can configure the initial settings to use music services Controlling devices on your home network You can play music stored in your PC or home network server over your network Note What you can control with SongPal varies depending on the connected device The specification and design of the application may change without notice 4 589 712 11 2 Copyright 2...

Page 58: ...hat the setting information of your Wi Fi network will not be protected until the setting is complete After the setting is complete the setting information of your Wi Fi network will be protected again when you set wireless LAN security The specification and design of the application may change without notice Connect your smartphone to your wireless router Connect it to 2 4 GHz band 11b 11g and 11...

Page 59: ...artphone Then touch the smartphone on the N Mark of the speaker If your smartphone is not NFC compatible go to step Keep touching the smartphone on the N Mark of the speaker until the smartphone responds it may take a few seconds Then go to step 6 If your smartphone is not NFC compatible make the BLUETOOTH connection between the speaker and the smartphone 7 Turn on the BLUETOOTH function of your s...

Page 60: ... the BLUETOOTH indicator will begin to flash quickly and the speaker will enter the pairing mode automatically Then go to step 5 3 Press and hold the power PAIRING button of the speaker until beeps are heard The BLUETOOTH indicator begins to flash quickly and the speaker enters the pairing mode 4 Tap h ear go SRS HG1 on the SongPal screen of your smartphone If h ear go SRS HG1 is not displayed sea...

Page 61: ...ETOOTH indicator stays lit 8 Configure the Wi Fi network settings by your smartphone following the on screen instructions of SongPal If a password is required select the SSID that you recorded in step and enter the password The following screen will be displayed 9 Check that the LINK indicator on the speaker lights up in orange 10 45 ...

Page 62: ... BLUETOOTH Network standby mode is turned on automatically Related Topic Setting the auto standby mode Standby mode differences Listening to music on a PC via a Wi Fi network 4 589 712 11 2 Copyright 2016 Sony Corporation When the Wi Fi connection is completed the LINK indicator lights up in orange Depending on the environment it may take more than a minute for the LINK indicator to light up The c...

Page 63: ...r enters the standby mode automatically by the auto standby mode Do the following before starting Place the speaker closer to the wireless router Before starting this procedure be aware that the setting information of your Wi Fi network will not be protected until the setting is complete After the setting is complete the setting information of your Wi Fi network will be protected again when you se...

Page 64: ...st time after purchase pairing information is not stored in the speaker In this case by only placing the speaker in the BLUETOOTH mode the BLUETOOTH indicator will begin to flash quickly and the speaker will enter the pairing mode automatically Then go to step 4 Press and hold the power PAIRING button of the speaker until beeps are heard The BLUETOOTH indicator begins to flash quickly and the spea...

Page 65: ...p to display 3 Tap h ear go SRS HG1 4 Check that the BLUETOOTH indicator on the speaker is changed to lit from flashing When the BLUETOOTH connection is established the BLUETOOTH indicator stays lit 7 49 ...

Page 66: ...ions of SongPal 8 Tap SongPal on your iPhone iPod touch to start up the application Follow the instructions on the screen SongPal 1 When the following screen is displayed tap OK 2 If Share Wi Fi Settings is displayed tap Allow The following screen will be displayed 3 50 ...

Page 67: ... turned on automatically Related Topic Setting the auto standby mode Standby mode differences Listening to music on a PC via a Wi Fi network 4 589 712 11 2 Copyright 2016 Sony Corporation Check that the LINK indicator on the speaker lights up in orange When the Wi Fi connection is completed the LINK indicator lights up in orange Depending on the environment it may take more than a minute for the L...

Page 68: ...on a PC via a Wi Fi network by operating your smartphone iPhone etc To listen to music on the PC it is necessary to set the PC as a DLNA server The specification and design of the application may change without notice Set up your PC as a DLNA server For details about settings see Related Topic below 1 Tap SongPal on your smartphone iPhone etc to start up the application SongPal 2 Tap h ear go SRS ...

Page 69: ... the direction of the arrow shown in the illustration below to remove the grille Select the DLNA server registered for your PC by following the on screen instruction of SongPal 5 Select a song from the list and start playback Music in your PC will be heard from the speaker 6 53 ...

Page 70: ...our PC for operating from a smartphone iPhone etc as a controller Windows 8 1 Setting your PC as a DLNA server and controller Windows 7 4 589 712 11 2 Copyright 2016 Sony Corporation After removing the speaker grille do not touch the exposed part of the speaker speaker units and keep the removed grille on a flat surface to prevent distortion 54 ...

Page 71: ...tion and design of the application may change without notice Connect the speaker and a smartphone iPhone etc to the same network Connect the speaker and your smartphone iPhone etc to the same SSID of your wireless router The LINK indicator lights up in orange when the speaker is connected to your network 1 Tap SongPal on your smartphone iPhone etc to start up the application SongPal 2 Tap h ear go...

Page 72: ...move the grille 4 589 712 11 2 Copyright 2016 Sony Corporation Start playing back music on your smartphone iPhone etc and adjust the volume Music will be heard from the speaker 5 After removing the speaker grille do not touch the exposed part of the speaker speaker units and keep the removed grille on a flat surface to prevent distortion 56 ...

Page 73: ... Walkman or Xperia connected to the USB port of the speaker Operate the connected device to play back music The specification and design of the application may change without notice Connect the device to the USB port of the speaker For details about connection see Related Topic below 1 Tap SongPal on your smartphone iPhone etc to start up the application SongPal 2 Tap h ear go SRS HG1 3 Tap USB DA...

Page 74: ... an Xperia compatible with High Resolution Audio formats Connecting a Walkman compatible with High Resolution Audio formats 4 589 712 11 2 Copyright 2016 Sony Corporation Play back music on the PC For details refer to the operating instructions of your PC 5 After removing the speaker grille do not touch the exposed part of the speaker speaker units and keep the removed grille on a flat surface to ...

Page 75: ...stomize the sound quality of the speaker by using your smartphone iPhone etc with Songpal installed The specification and design of the application may change without notice Tap SongPal on your smartphone iPhone etc to start up the application SongPal 1 Tap h ear go SRS HG1 2 Tap Settings 3 59 ...

Page 76: ...ality ClearAudio mode is set as the default Equalizer You can set the sound quality according to the music genre DSEE HX This function enables enhancement of the sound quality for compressed audio files and restores high range sound removed during the compression process Auto is set as the default setting so you can enjoy both compressed audio files and high resolution audio files 5 Enhancement up...

Page 77: ... on off the auto standby mode of the speaker using SongPal installed on your smartphone iPhone etc The specification and design of the application may change without notice Tap SongPal on your smartphone iPhone etc to start up the application SongPal 1 Tap h ear go SRS HG1 2 Tap Settings 3 61 ...

Page 78: ...er Option 4 Tap Auto Standby Set the auto standby mode to on off If you set the auto standby mode to off the speaker will not enter the standby mode or BLUETOOTH Network standby mode automatically When the auto standby mode is turned off press the power PAIRING button on the speaker to turn off the speaker 5 62 ...

Page 79: ... on off the BLUETOOTH Network standby mode of the speaker using SongPal installed on your smartphone iPhone etc The specification and design of the application may change without notice Tap SongPal on your smartphone iPhone etc to start up the application SongPal 1 Tap h ear go SRS HG1 2 Tap Settings 3 63 ...

Page 81: ...eck the battery level of the speaker using the SongPal installed on your smartphone iPhone etc The specification and design of the application may change without notice Tap SongPal on your smartphone iPhone etc to start up the application SongPal 1 Tap h ear go SRS HG1 2 Tap Settings 3 65 ...

Page 83: ...n select the BLUETOOTH audio streaming playback quality of the speaker using SongPal installed on your smartphone iPhone etc The specification and design of the application may change without notice Tap SongPal on your smartphone iPhone etc to start up the application SongPal 1 Tap h ear go SRS HG1 2 Tap Settings 3 67 ...

Page 84: ...f the connected device to change the playback quality setting such as SBC AAC LDAC For details refer to the operating instructions supplied with the device Related Topic Selecting the BLUETOOTH audio streaming playback quality Codec 4 589 712 11 2 Copyright 2016 Sony Corporation Tap Other Settings 4 Tap Bluetooth Codec and select the desired codec You can set the following Auto Optimal codec is au...

Page 85: ...as Media Go to play back music This connection method is suitable for playing back high resolution audio files 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting a PC Installing the driver 1 Installing Media Go or Hi Res Audio Player to a PC 2 Listening to music via a music playback application 3 69 ...

Page 86: ... function 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your PC and the speaker by using the following methods Pairing a device to connect to the speaker for the first time Windows 8 1 Windows 7 Connecting a paired PC and the speaker Windows 8 1 Windows 7 1 Listening to music via a music playback application 2 70 ...

Page 87: ... etc with SongPal installed is used First connect the speaker to a Wi Fi network using SongPal Smarpthone iPhone iPod touch Next set your PC for operating from a controller such as a smartphone iPhone Windows 8 1 then listen to music from the speaker via a Wi Fi network 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting to a Wi Fi network 1 Listening to music via Media Go 2 71 ...

Page 88: ...ate Windows Media Player on your PC to listen to music from the speaker via a Wi Fi network 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting to a Wi Fi network 1 Setting your PC as a DLNA controller Windows 8 1 Windows 7 2 Listening to music via Windows Media Player Windows 8 1 Windows 7 3 72 ...

Page 89: ...listen to the music files stored on your PC from the speaker via a network move or copy music files to the library of Media Go or Hi Res Audio Player Note If you want to use a music playback software other than Media Go or Hi Res Audio Player make a BLUETOOTH connection with a PC 4 589 712 11 2 Copyright 2016 Sony Corporation 73 ...

Page 90: ... equipped with the BLUETOOTH function 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your smartphone and the speaker by using the following methods Pairing and connecting with a BLUETOOTH device Connecting with a paired BLUETOOTH device 1 Listening to music via a music playback application 2 74 ...

Page 91: ...1 Connecting via an audio cable with stereo mini plugs A commercially available cable with stereo mini plugs is required 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting a smartphone 1 Listening to music via a music playback application 2 75 ...

Page 92: ...is pre installed in your Xperia 4 589 712 11 2 Copyright 2016 Sony Corporation Connect your Xperia to your wireless router For details on connecting your Xperia to your wireless router refer to the operating instructions supplied with your Xperia 1 Connecting the speaker to your wireless router 2 Listening to music with the Music application 3 76 ...

Page 93: ...stem h ear go SRS HG1 Using SongPal Use your smartphone iPhone etc with SongPal installed 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting the speaker to a Wi Fi network using SongPal 1 Listening to music via SongPal 2 77 ...

Page 94: ...ted cable not supplied is required This connection method is suitable for playing back high resolution audio files 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting an Xperia compatible with High Resolution Audio formats 1 Listening to music via a music playback application 2 78 ...

Page 95: ... BLUETOOTH function 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your iPhone iPod touch and the speaker by using the following methods Pairing iPhone iPod touch to connect to the speaker for the first time Connecting a paired iPhone iPod touch and the speaker 1 Listening to music via a music playback application 2 79 ...

Page 96: ...nnecting via an audio cable with stereo mini plugs A commercially available cable with stereo mini plugs is required 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting an iPhone iPod touch 1 Listening to music via a music playback application 2 80 ...

Page 97: ...System h ear go SRS HG1 Using SongPal Use your iPhone iPod touch with SongPal installed 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting the speaker to a Wi Fi network using SongPal 1 Listening to music via SongPal 2 81 ...

Page 98: ... equipped with the BLUETOOTH function 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your Walkman and the speaker by using the following methods Pairing and connecting with a BLUETOOTH device Connecting with a paired BLUETOOTH device 1 Listening to music via a music playback application 2 82 ...

Page 99: ...G1 Connecting via an audio cable with stereo mini plugs A commercially available cable with stereo mini plugs is required 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting a Walkman 1 Listening to music via a music playback application 2 83 ...

Page 100: ...onnection method is suitable for playing back high resolution audio files 4 589 712 11 2 Copyright 2016 Sony Corporation Optional High Resolution Audio USB Adaptor WM PORT Cable can be ordered from your nearest Sony Service Center Connecting a Walkman compatible with High Resolution Audio formats 1 Listening to music via a music playback application 2 84 ...

Page 101: ... equipped with the BLUETOOTH function 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your Walkman and the speaker by using the following methods Pairing and connecting with a BLUETOOTH device Connecting with a paired BLUETOOTH device 1 Listening to music via a music playback application 2 85 ...

Page 102: ...G1 Connecting via an audio cable with stereo mini plugs A commercially available cable with stereo mini plugs is required 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting a Walkman 1 Listening to music via a music playback application 2 86 ...

Page 103: ...elp Guide Personal Audio System h ear go SRS HG1 Connecting via a USB cable 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting a PC Installing the driver 1 Receiving music services on the PC 2 87 ...

Page 104: ...on 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your PC and the speaker by using the following methods Pairing a device to connect to the speaker for the first time Windows 8 1 Windows 7 Connecting a paired PC and the speaker Windows 8 1 Windows 7 1 Listening to music from an Internet streaming service Google Cast 2 88 ...

Page 105: ...s equipped with the BLUETOOTH function 4 589 712 11 2 Copyright 2016 Sony Corporation Making a BLUETOOTH connection between your smartphone iPhone etc and the speaker by using the following methods Pairing and connecting with a BLUETOOTH device Connecting with a paired BLUETOOTH device 1 Receiving music services on the smartphone iPhone etc 2 89 ...

Page 106: ...SongPal installed is required You can listen to music services from the speaker via a Google Cast enabled app 4 589 712 11 2 Copyright 2016 Sony Corporation Connecting the speaker to a Wi Fi network using SongPal smartphone iPhone iPod touch 1 Listening to music services via a Google Cast enabled app 2 90 ...

Page 107: ...d To check if your wireless router is compatible with Wi Fi Protected Setup WPS refer to the operating instructions of your router For details see Connecting to a Wi Fi network using the Wi Fi Protected Setup WPS button of the wireless router Connecting to a Wi Fi network using a PC If your wireless router does not have a Wi Fi Protected Setup WPS button connect this speaker to your PC wirelessly ...

Page 109: ...lay back music by using the Play To function Windows 8 1 Windows 7 Follow the instructions on the PC screen to operate To use the PC as a DLNA server or controller it is necessary to set the PC For details see Setting your PC as a DLNA server and controller Windows 8 1 Windows 7 Listening to music on a PC via a network Windows Media Player Windows 8 1 Windows 7 or Listening to music on a PC via a ...

Page 110: ...less router Turn on the speaker 1 Press and hold the UPDATE WPS button on the rear of the speaker until a beep is heard for about 2 seconds The LINK indicator flashes in orange and the NETWORK indicator lights up 2 Press the Wi Fi Protected Setup WPS button of the wireless router Operate within 90 seconds after pressing the UPDATE WPS button of the speaker Depending on the wireless router press an...

Page 111: ...te When you connect the speaker to a Wi Fi network for the first time after purchase or after you initialize the speaker the BLUETOOTH Network standby mode is turned on automatically Related Topic Using the BLUETOOTH Network standby mode Updating the pre installed software Initializing the speaker 4 589 712 11 2 Copyright 2016 Sony Corporation Check that the LINK indicator changes from flashing to...

Page 112: ... on press the FUNCTION button repeatedly Each time you press the FUNCTION button the speaker status changes and indicators react as follows Wi Fi network function is OFF The NETWORK indicator and BLUETOOTH indicator flash quickly for two seconds BLUETOOTH Network function is OFF The NETWORK indicator and BLUETOOTH indicator flash quickly for two seconds BLUETOOTH Network function is ON The NETWORK...

Page 113: ...or the first time Perform same procedures to pair to other devices See the following topic Pairing and connecting with a BLUETOOTH device Pairing and connecting with a PC Windows 8 1 Windows 7 Connecting the speaker with a paired device Once BLUETOOTH devices are paired there is no need to pair them again To connect a device already paired see the following topic Connecting with a paired BLUETOOTH...

Page 114: ...with the oldest connection time is replaced by the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or PC In this case erase the pairing information of the speaker on your iPhone iPod touch or PC and then pe...

Page 115: ...LUETOOTH device to avoid sudden loud sound output from the speaker Turn on the speaker The power indicator lights up in green 1 Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes The speaker enters the BLUETOOTH mode When you turn on the speaker for the first time after purchase pairing information is not stored in the speaker In this case by only placing the speaker in the...

Page 116: ...eaker until beeps are heard The BLUETOOTH indicator begins to flash quickly and the speaker enters the pairing mode 3 Perform the pairing procedure on the BLUETOOTH device to detect the speaker When a list of detected devices appears on the display of the BLUETOOTH device select h ear go SRS HG1 If a passkey is required on the display of the BLUETOOTH device enter 0000 4 A passkey may be called Pa...

Page 117: ...s already paired with 9 devices and another device is to be paired The speaker can be paired with up to 9 devices If a new device is paired after 9 devices have already been paired the paired device with the oldest connection time is replaced by the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be...

Page 118: ...ith the PC for reference Turn down the volume of the PC Stop playback on the PC to avoid any sudden loud sound from the speaker Activate the BLUETOOTH function on your PC For details how to activate the BLUETOOTH function or to confirm that your PC has the BLUETOOTH function refer to the operating instructions of the PC Set the speaker setting on the PC to on If the mute off mode is set in the spe...

Page 119: ...n All Control Panel Items is displayed select Device and printer If the Control Panel screen is displayed instead of All Control Panel Items select Large icons or Small icons from View by on the upper right of the screen The following screen will be displayed 4 103 ...

Page 120: ...speaker will enter the pairing mode automatically Then go to step When you turn on the BLUETOOTH mode the speaker will try to make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby the BLUETOOTH connection establishes automatically and the BLUETOOTH indicator stays lit In this case turn off the BLUETOOTH function on the BLUETOOTH device or turn off the BLUETOO...

Page 121: ...peat the procedure from step 2 A passkey may be called Passcode PIN code PIN number or Password When the following screen is displayed click Close The driver installation for the PC begins During the installation the mark is displayed on the bottom left of the h ear go SRS HG1 icon When disappears the driver installation has finished Go to step 4 3 105 ...

Page 122: ...ar go SRS HG1 of Device and then select Sound Settings from the displayed menu 4 Check h ear go SRS HG1 Stereo on the Sound screen If h ear go SRS HG1 Stereo has a checkmark green go to step If h ear go SRS HG1 Stereo does not have a checkmark green go to step 6 If h ear go SRS HG1 Stereo does not appear on the Sound screen right click on the Sound screen and place a checkmark by Show Disabled Dev...

Page 123: ...from the displayed menu When the connection is finished a checkmark appears on h ear go SRS HG1 Stereo of the Sound screen Go to step If you cannot select Connect of h ear go SRS HG1 Stereo select Disable of Default Device displayed with a checkmark green 6 107 ...

Page 124: ...PC etc If your PC does not have the BLUETOOTH function it will be necessary to connect a commercially available BLUETOOTH adaptor to the PC Note Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit When the BLUETOOTH connection is established the BLUETOOTH indicator stays lit You can enjoy the music playback from your PC If the connection is not completed even tho...

Page 125: ...eady paired with 9 devices and another device is to be paired The speaker can be paired with up to 9 devices If a new device is paired after 9 devices have already been paired the paired device with the oldest connection time is replaced by the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be dele...

Page 126: ...iently Locate the operating instructions supplied with the PC for reference Turn down the volume of the PC Stop playback on the PC to avoid any sudden loud sound from the speaker Activate the BLUETOOTH function on your PC For details how to activate the BLUETOOTH function or to confirm that your PC has the BLUETOOTH function refer to the operating instructions of the PC Set the speaker on the PC t...

Page 127: ...o make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby the BLUETOOTH connection establishes automatically and the BLUETOOTH indicator stays lit In this case turn off the BLUETOOTH function on the BLUETOOTH device or turn off the BLUETOOTH device Set the speaker to the pairing mode Press and hold the power PAIRING button until the speaker beeps and the BLUETO...

Page 128: ... procedure from step 3 A passkey may be called Passcode PIN code PIN number or Password When the following screen is displayed click Close The driver installation for the PC begins During the installation the mark is displayed on bottom left of the h ear go SRS HG1 icon When disappears the driver installation is finished Go to step 5 4 112 ...

Page 129: ...the driver installation takes for long time the speaker enters the standby mode automatically In this case turn on the speaker again Double click h ear go SRS HG1 on Devices 5 Click Listen to Music When the connection is established a checkmark appears 6 113 ...

Page 130: ...de is released before finishing the process repeat from step Once BLUETOOTH devices are paired there is no need to pair them again except in the following cases Pairing information has been deleted after repair etc The speaker is already paired with 9 devices and another device is to be paired The speaker can be paired with up to 9 devices If a new device is paired after 9 devices have already bee...

Page 132: ...ar Field Communication is a technology enabling short range wireless communication between various devices such as smartphones and IC tags The data communication is easily activated by touching the device to the specific position on the speaker Do the following before starting Turn down the volume of the device Stop playback on the BLUETOOTH device to avoid sudden loud sound output from the speake...

Page 133: ...m flashing to staying lit by turning on the speaker touch with a device again If the connection is not established do the following Move the device over the N Mark of the speaker slowly If the device is in a case remove it When you touch an NFC compatible device which is connected with another NFC compatible device such as a headphone the connection is switched to the speaker automatically Note If...

Page 134: ...d Topic Disconnecting the NFC compatible device by one touch NFC Switching devices by one touch NFC Listening to music on a device via a BLUETOOTH connection 4 589 712 11 2 Copyright 2016 Sony Corporation 118 ...

Page 135: ...ice by one touch NFC You can disconnect the speaker from a connected NFC compatible device such as a smartphone or Walkman by touching the speaker with it 4 589 712 11 2 Copyright 2016 Sony Corporation Touch the speaker with the device Touch the device to the N Mark of the speaker 1 119 ...

Page 136: ...LUETOOTH device The speaker then connects with the NFC compatible device that was just touched When an NFC compatible device is connected with the speaker via the BLUETOOTH connection it will disconnect from the speaker if you touch the device onto another NFC compatible BLUETOOTH headset or BLUETOOTH speaker The device then connects with the BLUETOOTH headset or BLUETOOTH speaker it has just touc...

Page 137: ...speaker Turn on the speaker The power indicator lights up in green 1 Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes The speaker enters the BLUETOOTH mode When you turn on the BLUETOOTH mode the speaker will try to make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby the BLUETOOTH connection establishes automatically and the BLUETO...

Page 138: ...by mode is turned on the speaker turns on automatically by operating a BLUETOOTH device and starts the BLUETOOTH connection Note Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand When pairing is completed loud sound may output from the speaker Otherwise you may experience sudden loud sound from the speaker when music is played back for the first time after pai...

Page 139: ...ons of the PC Turn the speaker on The power indicator lights up in green 1 Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes The speaker enters the BLUETOOTH mode When you turn on the BLUETOOTH mode the speaker will try to make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby the BLUETOOTH connection establishes automatically and the ...

Page 140: ...select Settings from the charms that are displayed 2 When the Settings charms are displayed click Control Panel 3 When All Control Panel Items is displayed select Sound If the Control Panel screen is displayed instead of All Control Panel Items select Large icons or Small icons from View by on upper right of the screen 4 124 ...

Page 141: ...ep If h ear go SRS HG1 Stereo does not have a checkmark green go to step 6 If h ear go SRS HG1 Stereo does not appear on the Sound screen right click on the Sound screen and place a checkmark by Show Disabled Devices 5 Right click h ear go SRS HG1 Stereo and then select Connect from the displayed menu 6 125 ...

Page 142: ...on is finished a checkmark appears on h ear go SRS HG1 Stereo of the Sound screen Go to step If you cannot select Connect of h ear go SRS HG1 Stereo select Disable of Default Device displayed with a checkmark green 126 ...

Page 143: ...urns on automatically by operating a BLUETOOTH device and starts the BLUETOOTH connection Note Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand When pairing is completed loud sound may output from the speaker Otherwise you may experience sudden loud sound from the speaker when music is played back for the first time after pairing If the speaker tries to recon...

Page 144: ...eaker on The power indicator lights up in green 1 Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes The speaker enters the BLUETOOTH mode When you turn on the BLUETOOTH mode the speaker will try to make a BLUETOOTH connection with the last connected BLUETOOTH device If the device is nearby the BLUETOOTH connection establishes automatically and the BLUETOOTH indicator stays...

Page 145: ...e connection is established Check that the BLUETOOTH indicator is lit If Searching services Error appears The speaker is connected another BLUETOOTH device Disconnect the currently connected BLUETOOTH device by operating on it and then go back to the step 2 3 Click Listen to Music When the connection is finished a checked mark appears 4 129 ...

Page 146: ...automatically When the BLUETOOTH Network standby mode is turned on the speaker turns on automatically by operating a BLUETOOTH device and starts the BLUETOOTH connection Note Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand When pairing is completed loud sound may output from the speaker Otherwise you may experience sudden loud sound from the speaker when mus...

Page 148: ...ur home network with the speaker if you set the following If you download SongPal to your smartphone iPhone etc and operate a Windows 8 1 PC perform Setting your PC for operating from a smartphone iPhone etc as a controller Windows 8 1 Move the mouse pointer to the top right or bottom right corner of the screen to display the charms then select Settings In the case of a touch panel display the cha...

Page 149: ...Select Network 3 Select Connections and then select the icon with Connected using or 4 133 ...

Page 150: ...artphone iPhone etc as a controller Windows 8 1 Listening to music on a PC via a network Windows 8 1 Windows Media Player Listening to music on a PC via a Wi Fi network 4 589 712 11 2 Copyright 2016 Sony Corporation Turn on Find devices and content 5 134 ...

Page 151: ...music stored in a Windows 8 1 PC on your home network with the speaker To operate the Windows 8 1 PC after downloading SongPal on the smartphone iPhone etc follow the steps below Click or tap at the bottom left of the Start screen 1 Select Windows Media Player 2 Click or tap Stream then select More streaming options If More streaming options does not appear select Turn on media streaming Then sele...

Page 152: ...vices screen appears Select Allow all PCs and Media Devices 4 Check that Music is set to Shared then select Next 5 Select Finish to close the screen 6 Select Stream then check that Automatically allow devices to play my media has been checked The setting is now complete You can listen to music stored in your PC using your smartphone iPhone etc 7 136 ...

Page 154: ...Sharing Center screen appears If the desired item does not appear in the display try changing the Control Panel display type 1 Select Public network under View your active networks If the display shows other than Public network go to step The Set Network Location screen appears 2 Select Home network or Work network according to the environment in which the speaker is used 3 Follow the instructions...

Page 155: ...ced sharing settings 5 Select Choose media streaming options from Media streaming 6 If Media streaming is not turned on appears in the Media streaming options screen select Turn on media streaming 7 Select Allow All 8 139 ...

Page 156: ...a PC via a Wi Fi network 4 589 712 11 2 Copyright 2016 Sony Corporation The Allow All Media Devices screen appears If all the devices in the local network are allowed Allow to access your network select OK and close the screen Select Allow all computers and media devices 9 Select OK to close the screen 10 140 ...

Page 157: ... Priority on sound quality default setting Optimal codec is automatically selected from AAC LDAC and SBC Priority on stable connection SBC is selected Hint You can switch the playback quality by using SongPal Priority on sound quality appears as Auto and Priority on stable connection appears as SBC when setting with SongPal Set the speaker to the BLUETOOTH Network standby mode when the speaker is ...

Page 158: ...peaker is turned on the BLUETOOTH connection is terminated In this case connect the BLUETOOTH device manually again After reconnecting the playback quality is switched You may also need to adjust the settings of the connected device to change the playback quality setting such as SBC AAC LDAC For details refer to the operating instructions supplied with the device Related Topic Using the BLUETOOTH ...

Page 159: ...ware You may have to pay a communication fee depending on your Internet contract For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support For details how to install the application follow the instructions on the website Related...

Page 160: ... same network Connect the speaker and the PC to the same SSID of the wireless router The LINK indicator lights up in orange when the speaker is connected to your network 1 Press the FUNCTION button repeatedly to light up the NETWORK indicator The speaker enters the NETWORK mode The speaker can also be switched to NETWORK mode automatically instead of pressing the FUNCTION button by starting Window...

Page 161: ...Right click or tap and hold a song to be played 5 Select Play To from the menu The device list appears 6 Tap h ear go SRS HG1 7 145 ...

Page 162: ...file format are supported the playing back of all files is not guaranteed There may be a specification change Files with DRM Digital Rights Management copyright protection cannot be played on the speaker To check if a WMA file is protected by DRM right click the file on the PC If there is a License tab the file is DRM copyrighted When you listen to music via a home network it may take some time to...

Page 163: ...twork Connect the speaker and the PC to the same SSID of the wireless router The LINK indicator lights up in orange when the speaker is connected to your network 1 Press the FUNCTION button repeatedly to light up the NETWORK indicator The speaker enters the NETWORK mode The speaker can also be switched to the NETWORK mode automatically instead of pressing the FUNCTION button by starting Windows Me...

Page 164: ...e bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille The device list appears Tap h ear go SRS HG1 6 Select a song to play and adjust the volume The selected song will be heard from the speaker 7 148 ...

Page 165: ...t be played on the speaker To check if a WMA file is protected by DRM right click the file on the PC If there is a License tab the file is DRM copyrighted When you listen to music via a home network it may take some time to start since each DLNA compatible device has to recognize the component currently used Some content may not be playable with DLNA certified products Related Topic Setting your P...

Page 166: ...n Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support For details how to install the application follow the instructions on the website The specification and design of the application may change without notice Connect the speaker and a PC ...

Page 167: ... below to remove the grille Start Media Go installed on the PC 3 Select an audio file from Library on the screen and then select Throw from the bottom of the Media Go window 4 Select h ear go SRS HG1 on the Throw menu of Media Go 5 Select a song to play and adjust the volume The selected song will be heard from the speaker 6 151 ...

Page 168: ...ation change Files with DRM Digital Rights Management copyright protection cannot be played on the speaker To check if a WMA file is protected by DRM right click the file on the PC If there is a License tab the file is DRM copyrighted When you listen to music via a home network it may take some time to start since each DLNA compatible device has to recognize the component currently used Some conte...

Page 169: ...t For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support For details how to install the application follow the instructions on the website The specification and design of the application may change without notice Connect the ...

Page 170: ...Start Media Go installed on the PC 3 Select Preferences from the Tools menu 4 Select Media Sharing on the Preferences screen 5 Check Library name of Media Sharing 6 154 ...

Page 171: ...ary name to any name Make sure that a check mark is in all three items of Media Sharing Start up SongPal to select music on the PC Tap SongPal on your smartphone iPhone etc 7 Tap h ear go SRS HG1 8 Tap Home Network 9 155 ...

Page 172: ...rver list that appeared on the screen 10 Tap Music then select a song from the list and start playback The playback of the videos and photos are not supported The selected song will be heard from the speaker 11 Adjust the volume using SongPal 12 156 ...

Page 173: ... format are supported the playing back of all files is not guaranteed There may be a specification change Files with DRM Digital Rights Management copyright protection cannot be played on the speaker To check if a WMA file is protected by DRM right click the file on the PC If there is a License tab the file is DRM copyrighted When you listen to music via a home network it may take some time to sta...

Page 174: ...er guide of Xperia Update the Android OS on your Xperia to the latest version before using it with the speaker Hint Depending on the model a music application installed in Xperia may be called as Music or WALKMAN Connect the speaker and an Xperia to the same network Connect the speaker and your Xperia to the same SSID of the wireless router The LINK indicator lights up in orange when the speaker i...

Page 175: ... arrow shown in the illustration below to remove the grille Start up Music on your Xperia 3 Tap and h ear go SRS HG1 on the Xperia 4 Start playing back music on the Xperia and adjust the volume Music will be heard from the speaker If playback does not start perform the process again from step 5 159 ...

Page 176: ...etails on the use of the Android OS refer to Help of Android OS 4 589 712 11 2 Copyright 2016 Sony Corporation After removing the speaker grille do not touch the exposed part of the speaker speaker units and keep the removed grille on a flat surface to prevent distortion 160 ...

Page 177: ...ing on the country or region the Spotify service availability may differ Connect the speaker and a smartphone iPhone etc to the same network Connect the speaker and the smartphone iPhone etc to the same SSID of the wireless router The LINK indicator lights up in orange or pink when the speaker is connected to your network 1 Tap the FUNCTION button The NETWORK indicator lights up in white and the s...

Page 178: ...onnect is activated the Connect icon lights up 4 589 712 11 2 Copyright 2016 Sony Corporation Select and start playing the music 5 Tap the Connect icon and select the unit as the audio output device Select the unit 6 162 ...

Page 179: ...volume of a BLUETOOTH device may not be adjusted depending on the BLUETOOTH device Refer also to the operating instructions supplied with your BLUETOOTH device Note Make sure beforehand that the volume on the BLUETOOTH device is set to a moderate level to avoid sudden loud sound output from the speaker Connect the speaker with the BLUETOOTH device The BLUETOOTH indicator lights up in white when th...

Page 180: ...lume or set the audio output setting on the connected device Note Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand When pairing is completed loud sound may output from the speaker Otherwise you may experience sudden loud sound from the speaker when music is played back for the first time after pairing If the communication condition is poor the BLUETOOTH devic...

Page 182: ...ice to N Mark of the speaker again for the NFC compatible device Hint If no operation is performed and no music sound is input by a BLUETOOTH device for about 15 minutes the speaker enters the standby mode automatically by the auto standby mode then the BLUETOOTH connection terminates If the speaker is in the BLUETOOTH connection by HFP it is not automatically disconnected When you finish playing ...

Page 183: ...ata through the digital to analog converter of the speaker before being output Connect the Walkman compatible with High Resolution Audio formats to the USB port 1 Press the FUNCTION button repeatedly until the USB indicator lights up The speaker enters the USB mode 2 Operate the Walkman compatible with High Resolution Audio formats to start playback and adjust the volume to a moderate level 3 Pres...

Page 184: ...nteed even for a supported Walkman Depending on the Walkman dynamic normalizer equalizer VPT DSEE HX and speaker output optimizer may be set to on or adjusted If the sound is distorted set these functions to off When the Walkman is connected sound is not output from its headphone jack Related Topic About High Resolution Audio format files 4 589 712 11 2 Copyright 2016 Sony Corporation After removi...

Page 185: ...digital to analog converter of the speaker before being output Connect the Xperia compatible with High Resolution Audio formats to the USB port 1 Press the FUNCTION button repeatedly until the USB indicator lights up The speaker enters the USB mode 2 Operate the Xperia compatible with High Resolution Audio formats to start playback and adjust the volume to a moderate level 3 Press the volume butto...

Page 186: ...a in an Xperia that is connected to the speaker The Xperia cannot be operated from the speaker The sound may be distorted if the equalizer function of the Xperia is set to on In this case set the function to off Related Topic About High Resolution Audio format files 4 589 712 11 2 Copyright 2016 Sony Corporation After removing the speaker grille do not touch the exposed part of the speaker speaker...

Page 187: ...wnload and install Media Go and Hi Res Audio Player to your PC Connect your PC to the USB port 1 Press the FUNCTION button repeatedly until the USB indicator lights up The speaker enters the USB mode 2 Operate the PC to start playback a High Resolution Audio file and adjust the volume to a moderate level To play back High Resolution Audio files on the PC use the Hi Res Audio Player 3 Press the vol...

Page 188: ...PC during operation To prevent damage to data stop playback then turn off the power of the speaker before disconnecting the PC Digital broadcast audio is not output from the USB port of the PC To listen to digital broadcast audio connect the PC s analog audio output to the AUDIO IN jack of the speaker Related Topic About High Resolution Audio format files Installing Media Go or Hi Res Audio Player...

Page 189: ...ker using a commercially available audio cable 1 Turn on the speaker The power indicator lights up in green 2 Press the FUNCTION button repeatedly to light up the AUDIO IN indicator The speaker enters the AUDIO IN mode 3 Turn on the connected device 4 Operate the connected device to start playback and adjust the volume to a moderate level 5 Press the volume buttons to adjust the volume When you pr...

Page 190: ...peaker s volume etc Note Connecting to the TV is not recommended If connecting the TV to the AUDIO IN jack of the speaker the sound will be delayed If connecting the TV or game equipment to the AUDIO IN jack of the speaker the sound will not match to the picture 4 589 712 11 2 Copyright 2016 Sony Corporation adjustment After removing the speaker grille do not touch the exposed part of the speaker ...

Page 191: ...are not supported About ring tones The ring tone varies in the following ways depending on your mobile phone Ring tone set to sound on the speaker Ring tone set to sound on the mobile phone Ring tone set to sound on the mobile phone only when connected via BLUETOOTH Make a BLUETOOTH connection with the mobile phone The BLUETOOTH indicator lights up in white when the BLUETOOTH connection is establi...

Page 192: ...sconnected and reconnect after the call If the network does not automatically reconnect after the call connect it If no ring tone is heard from the speaker The mobile phone may not be connected to the speaker with HFP Make sure the mobile phone is connected via BLUETOOTH Adjust the volume by pressing the volume buttons on the speaker or operating the mobile phone When you press the volume buttons ...

Page 193: ...50 cm away from the speaker Noise may result if the speaker and the mobile phone are too close Related Topic How to make a wireless connection with BLUETOOTH devices Terminating the BLUETOOTH connection After use Making a call Button functions for a phone call 4 589 712 11 2 Copyright 2016 Sony Corporation 177 ...

Page 194: ...one The BLUETOOTH indicator lights up in white when the BLUETOOTH connection is established 1 Operate the mobile phone to make a call While making a call playback pauses and the dial tone is heard from the speaker When the receiver takes the call talk into the microphone of the speaker If no dial tone is heard from the speaker The mobile phone may not be connected to the speaker with HFP Make sure...

Page 195: ...reless connection with BLUETOOTH devices Terminating the BLUETOOTH connection After use Receiving a call Button functions for a phone call 4 589 712 11 2 Copyright 2016 Sony Corporation Adjust the volume by pressing the volume buttons on the speaker or the volume control on the mobile phone When you press the volume buttons the power indicator flashes once or three times according to the volume ad...

Page 196: ...o seconds to redial the last dialed phone number Outgoing call Press the call button once to cancel an outgoing call Press and hold the call button for about two seconds to change the call device between the speaker and mobile phone Incoming call Press the call button once to answer a call Press and hold the call button for about two seconds to reject a call During a call Press the call button onc...

Page 197: ...s and expressed as bits The higher the number of bits the closer the sample is to the original source CDs are standardized at 44 1 kHz 16 bit but there is no single standard for High Resolution Audio An alternative way of digitizing an analog source is a method called DSD Direct Stream Digital which captures sound information as a sequence of single bit values with an extremely high sampling rate ...

Page 198: ...solution Audio files via a Wi Fi network breaks in the sound may occur In this case connect your PC to the USB port of the speaker and then start playback Related Topic Connecting to a Wi Fi network using SongPal Smartphone Connecting to a Wi Fi network using SongPal iPhone iPod touch Selecting the Wi Fi network connection method DLNA Digital Living Network Alliance Listening to music on a PC via ...

Page 199: ...EE 802 11 a b g n WEP 64 bit WEP 128 bit WPA WPA2 PSK AES WPA WPA2 PSK TKIP Radio frequency 2 4 5 GHz band BLUETOOTH section Output BLUETOOTH Specification Power Class 2 Maximum communication range Line of sight approx 10 m 30 ft 1 Radio frequency 2 4 GHz band 2 4000 GHz to 2 4835 GHz Communication system BLUETOOTH Specification Ver 4 2 EDR standard Modulation scheme FHSS Compatible BLUETOOTH Prof...

Page 200: ...ox 0 2 W during the standby mode Approx 0 2 W during the BLUETOOTH network standby mode Operating temperature 5 C to 35 C 41 F to 95 F The actual range will vary depending on factors such as obstacles between devices magnetic fields around a microwave oven static electricity reception sensitivity aerial s performance operating system software application etc 1 BLUETOOTH standard profiles indicate ...

Page 202: ... indicator flashes slowly in green then lights up in orange or red While the indicator is flashing the speaker is not operational When you press the volume buttons the indicator flashes once or three times according to the volume adjustment Flashes red The speaker is in the protect mode or the software update has failed See The power indicator flashes in red Turns off Charging the speaker is compl...

Page 203: ...er is pairing with a BLUETOOTH device Flashes The speaker is searching for a BLUETOOTH device to connect Lights up white The speaker is in the NETWORK mode Lights up green or light blue The speaker is connected to a music service Lights up orange The speaker detected the availability of a software update while connected to the Internet After pressing and holding the UPDATE button for 2 seconds whi...

Page 204: ...lashes in red 4 589 712 11 2 Copyright 2016 Sony Corporation When checking the Wi Fi signal strength reception sensitivity the indicator is lit while connected to the Wi Fi network 1 When switching the wireless function to on off the indicator flashes 2 When switching the BLUETOOTH audio streaming playback quality of the speaker the indicator flashes 3 If the software updating has failed the indic...

Page 205: ...y eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support Bluetooth technology works with iPhone 6s Plus iPhone 6s iPhone 6 Plus iPhone 6 iPhone 5s iPhone 5c iPhone 5 iPhone 4s iPhone 4 iPod touch 6th generation iPod touch 5th generation Note Sony cannot accept re...

Page 206: ...ls access the following URL For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support 4 589 712 11 2 Copyright 2016 Sony Corporation 190 ...

Page 207: ...ows 7 Home Basic Windows 7 Starter Windows Vista Ultimate Windows Vista Business Windows Vista Home Premium Windows Vista Home Basic Suitable browsers Internet Explorer 9 or later Any of the above operating systems must be factory installed in the PC Correct operation of all PCs is not guaranteed Correct operation with a home built PC personally upgraded operating system or multi boot environment ...

Page 208: ... browsers Safari latest version at the time of Mac OS X v10 6 Snow Leopard being released or later Any of the above operating systems must be factory installed in the PC Correct operation of all PCs is not guaranteed Correct operation with a home built PC personally upgraded operating system or multi boot environment is not guaranteed Operations such as standby mode sleep mode or pause mode are no...

Page 209: ...s access the following URL For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support 4 589 712 11 2 Copyright 2016 Sony Corporation 193 ...

Page 210: ... in other countries regions http www sony asia com section support Compatible BLUETOOTH Profiles 1 A2DP Advanced Audio Distribution Profile AVRCP Audio Video Remote Control Profile HFP Hands free Profile SPP Serial Port Profile Supported codec 2 SBC 3 AAC 4 LDAC 4 589 712 11 2 Copyright 2016 Sony Corporation BLUETOOTH standard profiles indicate the purpose of BLUETOOTH communication between device...

Page 211: ...upport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support USB port supported format PCM 44 1 48 88 2 96 176 4 192 kHz 16 24 32 bit DSD DSF DSDIFF 2 8 5 6 MHz 1 bit 4 589 712 11 2 Copyright 2016 Sony Corporation Compatibility with all encoding writing software recording devices and recording media cannot be g...

Page 212: ... you are not using the speaker This feature requires speaker settings to be made Update method 2 Manual update via the Internet When the speaker is connected to the Internet it can detect a new software version and if found and the UPDATE indicator lights up in orange to inform you This is the default setting Hint The UPDATE indicator is located on the rear of the speaker The UPDATE indicator turn...

Page 213: ...is turned on the power indicator flashes in red and the UPDATE indicator flashes in orange The software update has failed Turn off the speaker then turn it on again The update will resume If the situation is not improved after switching the speaker off and on consult your nearest Sony dealer Hint The number of flashes of the UPDATE indicator indicates the update s progress The UPDATE indicator fla...

Page 214: ...ate the update procedure by pressing the UPDATE WPS button when the UPDATE indicator flashes four times This is not always possible If you cancel the update the UPDATE indicator will stay lit again 4 589 712 11 2 Copyright 2016 Sony Corporation 198 ...

Page 215: ...e speaker off and on consult your nearest Sony dealer Hint The number of flashes of the UPDATE indicator indicates the update s progress The UPDATE indicator flashes four times at first and decreases by one flash then turns off when the updating is completed Do not turn the speaker off during the update Note Updating normally takes 3 to 10 minutes It may take longer depending on your network envir...

Page 216: ...are can be updated only when the speaker is connected to an AC outlet via the USB AC adaptor While updating via the Internet you can terminate the update procedure by holding the UPDATE WPS button when the UPDATE indicator flashes four times This is not always possible If you cancel the update the UPDATE indicator will stay lit again 4 589 712 11 2 Copyright 2016 Sony Corporation 200 ...

Page 217: ... lights off If the indicator lights up in orange the speaker has already searched the latest software and you cannot operate the following procedure Start updating the software Press the UPDATE WPS button on the rear of the speaker The UPDATE indicator flashes in orange 1 the NETOWRK indicator lights up and the speaker starts searching if the latest software is released 1 Check the UPDATE indicato...

Page 218: ...aker cannot be operated When software updating is completed the UPDATE indicator lights off and the speaker enters the standby mode or BLUETOOTH Network mode automatically When turning on the speaker after updating the UPDATE indicator flashes three times in orange 3 The checking is finished immediately So you cannot see the flashing indicator Depending on the network environment it may take time ...

Page 219: ...d to a Wi Fi network the LINK indicator lights up in orange turn on the speaker and then press and hold the volume button and SET UP button The function indicators NETWORK BLUETOOTH USB AUDIO IN on the top panel start to light up The number of indicators lit shows the strength of the signal When any button is pressed the signal s strength indication is canceled When no indicator is lit the signal ...

Page 220: ... Try the following Change the orientation location Turn off other wireless devices Then press any button to cancel the Wi Fi signal strength indication repeat procedures from step 4 589 712 11 2 Copyright 2016 Sony Corporation 204 ...

Page 221: ... Network standby mode Auto standby mode The speaker automatically enters the standby mode or switches to the BLUETOOTH Network standby mode if the speaker remains in any of the following states for about 15 minutes No operation of the speaker No connect disconnect operations to the speaker from external devices Music sound is not played while connected to an external device The speaker is not conn...

Page 223: ...ot pull the cable When connecting or disconnecting the USB AC adaptor turn off the speaker beforehand Otherwise it may cause malfunction Use only the supplied USB AC adaptor and micro USB cable To avoid damaging the speaker do not use any other USB AC adaptor or micro USB cable The supplied USB AC adaptor and micro USB cable are for this speaker only They are not to be used for any other device Do...

Page 224: ...e time for a charged battery may be shorter After charging a few times the charge will return to normal If you do not intend to use the speaker for a long time charge the battery to its full capacity once every 6 months to maintain its performance If you do not intend to use the speaker for a long time charging the battery may take for a long time If located in a place with a high temperature char...

Page 225: ...munication speed deterioration noise or invalid connection if the speaker is used near a wireless LAN device In such a case do the following Use the speaker at least 10 m about 30 ft away from the wireless LAN device If the speaker is used within 10 m about 30 ft of a wireless LAN device turn off the wireless LAN device Interference to other devices Microwaves emitting from a BLUETOOTH device may ...

Page 226: ...device conforms to the above mentioned BLUETOOTH standard some devices may not be connected or work correctly depending on the features or specifications of the device Noise or sound skips may occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment 4 589 712 11 2 Copyright 2016 Sony Corporation 210 ...

Page 227: ...Audio content 1 and allows approximately three times more data 2 than those other technologies to be transmitted over a BLUETOOTH wireless network with unprecedented sound quality by means of efficient coding and optimized packetization Note Depending on the network environment there may be an interruption at the high bitrate transmission 4 589 712 11 2 Copyright 2016 Sony Corporation excluding DS...

Page 228: ... coding technology and patents licensed from Fraunhofer IIS and Thomson The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries The BLUETOOTH word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners Google Play and...

Page 229: ... lights up in orange when the new version of the software is found For the timing of auto searching or manual updating methods refer to Searching the latest software via a network connection For the latest version of the software refer to the URL below for details http rd1 sony net help speaker sl 16 4 589 712 11 2 Copyright 2016 Sony Corporation 213 ...

Page 230: ...L http oss sony net Products Linux Please note that Sony cannot answer or respond to any inquiries regarding the content of the source code Notes on the update If you use the speaker while connected to the Internet via a Wi Fi network the speaker can update to the latest software automatically By updating the software new features will be added enabling you to experience more convenient and stable...

Page 231: ...o get support information about your speaker For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support 4 589 712 11 2 Copyright 2016 Sony Corporation 215 ...

Page 232: ...ay be able to resolve some issues by charging the battery Push the RESET button on the bottom of the speaker with a pointed object such as a pin Then turn on the speaker Initialize the speaker All settings of the speaker return to their factory defaults All the pairing information and all the network settings are deleted Look up information about the issue on the customer support website If the op...

Page 233: ...f the speaker with a pointed object such as a pin To turn on the speaker after resetting press and hold the power PAIRING button for three seconds or connect the speaker to an AC outlet with the supplied micro USB cable and USB AC adaptor After about two seconds the speaker is turned on automatically and enters in the start up mode If the speaker does not enter the start up mode consult your neare...

Page 234: ...perated and the speaker cannot be turned off by the power PAIRING button Push the RESET button on the bottom of the speaker with a pointed object such as a pin Then turn on the speaker If the power indicator keeps flashing consult your nearest Sony dealer or the shop from which you purchased this speaker Related Topic The power indicator flashes in red 4 589 712 11 2 Copyright 2016 Sony Corporatio...

Page 235: ...Network standby mode unexpectedly The speaker enters the standby mode or BLUETOOTH Network standby mode automatically if no operation is performed and no sound is input for about 15 minutes For details see Auto standby mode Related Topic Auto standby mode 4 589 712 11 2 Copyright 2016 Sony Corporation 219 ...

Page 236: ...n consult your nearest Sony dealer None of the buttons can be operated and the speaker does not turn off even if the power PAIRING button is pressed The speaker may be in the protect mode Push the RESET button on the bottom of the speaker with a pointed object such as a pin Then turn on the speaker If the power indicator keeps flashing consult your nearest Sony dealer or the shop from which you pu...

Page 237: ...iled to charge Push the RESET button on the bottom of the speaker with a pointed object such as a pin Then turn on the speaker If the CHARGE indicator keeps flashing consult your nearest Sony dealer or the shop from which you purchased this speaker 4 589 712 11 2 Copyright 2016 Sony Corporation 221 ...

Page 238: ...ected device If the device that is connected to the AUDIO IN jack is monaural sound will only be output from the left speaker Keep the speaker away from metal objects If the battery power is low while using the speaker the CHARGE indicator may flash in orange and the volume may become lower Connect the supplied USB AC adaptor or wait until the battery is charged fully If you use the speaker at a h...

Page 239: ...with Wi Fi function Charge the speaker by connecting the USB AC adaptor if the CHARGE indicator is flashing in orange If you connect a device with a built in radio or tuner to the speaker broadcasts may not be received or sensitivity may be reduced Locate the speaker farther away from the device and check that you can listen to broadcasts satisfactorily Move the speaker away from sources of noise ...

Page 240: ... volume may become lower Connect the supplied USB AC adaptor or wait until the battery is charged fully If you use the speaker at a high volume for a long time the battery power and the volume may reduce even when connected to an AC outlet This is not a malfunction In this case turn off the speaker and wait until the battery is charged fully 4 589 712 11 2 Copyright 2016 Sony Corporation 224 ...

Page 241: ...eady in use by other equipment Therefore use a different IP address There is more than one home network The PC and smartphone are connected to a different network than the speaker s If the settings are correct try the following Turn off the wireless router access point wait a while and turn on the power again Turn off the speaker wait a while and turn on the power again 4 589 712 11 2 Copyright 20...

Page 242: ...settings of the wireless router refer to its operating instructions Place the speaker closer to your wireless router Devices that use the 2 4 GHz frequency band such as a microwave oven BLUETOOTH or digital cordless device etc may interrupt Wi Fi communication Move the speaker away from such devices or turn them off The speaker does not support IEEE 802 11ac Connect it to 2 4 GHz band 11b 11g and ...

Page 243: ...e correct password encryption key is input The password encryption key is case sensitive therefore make sure that you are entering correct uppercase and lowercase characters Multi byte characters cannot be used enter single byte characters Examples of easily mistaken characters I uppercase I and l lowercase L 0 numeral 0 and O uppercase O d lowercase D and b lowercase B 9 numeral 9 and q lowercase...

Page 244: ... Setup WPS button on the wireless router correctly Depending on the wireless router press and hold the Wi Fi Protected Setup WPS button for a few seconds For details refer to the operating instructions of your wireless router Place the speaker closer to your wireless router If your wireless router has a Wi Fi Protected Setup WPS button you can connect to the Wi Fi network by this method For detail...

Page 245: ...io output device such as Windows Media Player except for Windows Vista or iTunes etc Check the network connection Check that the speaker and the PC are connected to the same SSID of your router Check that the speaker is turned on If your PC uses a firewall this may prevent the speaker from appearing on the list In this case disable the firewall For details refer to the operating instructions or he...

Page 246: ...cted to the same SSID of your wireless router Example of a good network connection The speaker and the smartphone iPhone etc are connected to the same SSID of your wireless router so they belong to the same network In this situation the smartphone iPhone etc is able to recognize the speaker using SongPal Example of a bad network connection The speaker and the smartphone iPhone etc are connected to...

Page 247: ...Phone etc directly to one router for example when using SongPal on a smartphone iPhone etc placed in a different room from the speaker Depending on your network environment for example if you are living in an apartment building the router may be shared with the other residents For details about your network environment contact the person in charge of your network 4 589 712 11 2 Copyright 2016 Sony...

Page 248: ...orm the setup again Depending on the provider only one connection to the Internet may be allowed In that case the speaker will not be able to connect if the connection is currently occupied Please consult your carrier or service provider Turn your smartphone iPhone etc off for a short period turn it on again then restart the SongPal application Check that the enabled music application is installed...

Page 249: ...connected to a Wi Fi network place the wireless router access point and the speaker closer together and perform the setup again Make sure that the controller and the speaker are connected to the SSID of your wireless router Disable the multicast control on the wireless router access point For details refer to the operating instructions supplied with your wireless router 4 589 712 11 2 Copyright 20...

Page 250: ...ted automatically home network The speaker may have been operated by another device on your home network To prevent this set the BLUETOOTH Network standby mode to off Related Topic Setting the auto standby mode 4 589 712 11 2 Copyright 2016 Sony Corporation 234 ...

Page 251: ...come slower for IEEE802 11n compliant wireless routers access points if the security method is set to WEP or WPA WPA2 PSK TKIP If the speed slows down change the security method to WPA WPA2 PSK AES The encryption security scheme varies depending on the device For details refer to the operating instructions of your router access point Related Topic Checking the Wi Fi signal strength reception sensi...

Page 252: ...eaker does not support Check the audio format information on the server Disable the multicast control on the wireless router access point For details refer to the operating instructions of the wireless router access point If it is enabled it may take several minutes to output audio Access for the speaker may not be permitted by the server Change the settings on the server to allow access for the s...

Page 253: ...ashing quickly in white Connect the speaker to an AC outlet or charge the battery of the speaker sufficiently If you initialize the speaker it may not be able to connect your iPhone iPod touch or PC In this case erase the pairing information of the speaker on your iPhone iPod touch or PC and then perform the pairing procedure again If you reset network settings of your iPhone iPod touch or PC the ...

Page 254: ...s depending on the device If you repeatedly fail to connect the speaker with an NFC compatible device by one touch make the connection by an on screen operation Check that your device is compatible with NFC For details access the following URL For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For cu...

Page 255: ...ake sure that the audio output setting of the PC is set for a BLUETOOTH device Check that the speaker has established a BLUETOOTH connection with the BLUETOOTH device Pair the speaker and the BLUETOOTH device again Check the volume on the BLUETOOTH device and the speaker 4 589 712 11 2 Copyright 2016 Sony Corporation 239 ...

Page 256: ...that can have the wireless playback quality changed If your device is compatible with this function select a setting that prioritizes stable connection over sound quality For details refer to the operating instructions supplied with the device Select Priority on stable connection for the BLUETOOTH audio streaming playback quality Related Topic Selecting the BLUETOOTH audio streaming playback quali...

Page 257: ...d USB device the following problems may occur Refer to the URL in Compatible USB devices and use a supported USB device The USB device is not recognized Playback is not possible The sound skips There is noise The sound is distorted Related Topic Compatible USB devices 4 589 712 11 2 Copyright 2016 Sony Corporation 241 ...

Page 258: ...e the mode except for the USB mode by pressing the FUNCTION button the connection between the application on the PC and the speaker may disconnect For details refer to the operating instructions or help guide of the music playback application After changing to a mode other than the USB mode by pressing the FUNCTION button press the FUNCTION button again to change to the USB mode Related Topic Part...

Page 259: ...d Noise contained in the music may be transferred In this case delete the music file from the USB device and copy the original music file again to the USB device If noise or distorted sound occurs in the same playback position each time the music data may be corrupted The bit rate used when encoding files was too low In this case delete the music file from the USB device and copy the original musi...

Page 260: ...rn on the speaker An unsupported USB device is connected Refer to the URL in Compatible USB devices and use a supported USB device The USB device does not work properly Refer to the operating instructions supplied with the USB device for a solution Related Topic Compatible USB devices 4 589 712 11 2 Copyright 2016 Sony Corporation 244 ...

Page 261: ... file format is supported by the speaker For details refer to the Operating Instructions An unsupported USB device is connected Refer to the URL in Compatible USB devices and use a supported USB device Related Topic Compatible USB devices 4 589 712 11 2 Copyright 2016 Sony Corporation 245 ...

Page 262: ...e Personal Audio System h ear go SRS HG1 Playback does not start from the first track Set the playback mode to the normal playback mode on the connected device 4 589 712 11 2 Copyright 2016 Sony Corporation 246 ...

Page 263: ... The power indicator is flashing in red The speaker is reset and turns off To turn on the speaker after pushing the RESET button press and hold the power PAIRING button for three seconds Alternatively connect the speaker to an AC outlet via the supplied micro USB cable and the USB AC adaptor After about two seconds the speaker turns on and enters the start up mode If it does not enter the start up...

Page 264: ...l BLUETOOTH device registration pairing information are deleted Then the speaker enters the start up mode automatically It takes about 15 to 30 seconds to turn on the speaker When the power indicator lights up in red standby mode you can turn on the speaker Note If you initialize the speaker it may not be able to make a BLUETOOTH connection with your iPhone iPod touch or PC In this case erase the ...

Page 265: ...to the factory defaults If you use in Internet service such as music service information about the speaker may be retained by the service provider In this case contact the network service provider to delete that information The speaker has a built in rechargeable battery When you dispose of this speaker contact your nearest Sony dealer Related Topic Initializing the speaker 4 589 712 11 2 Copyrigh...

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