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Case

:  Factory data reset by IR remote 

1. Factory data reset 

   

Storage & reset

 

> Factory data reset 

× 

2. TPR will be 

unregistered  from 

TV 

[Explanation] 

When TV is factory data reset by IR remote, TV will be 

back to the original factory settings and TPR will be 

unregistered from TV. Then TPR doesn’t work.

 

 

[How to recover]

 

TPR should also be reset and re-

pairing.

 

Please 

refer the page 6, “To make repair, c

lear 

paring 

information of touch pad remote 

controller”. 

 

[Recommendation for Factory data reset]

 

Please use TPR instead of IR remote. When TV is reset 

by TPR, TPR will be reset automatically. 

 

(If TPR is non

-

used one, then TPR automatically paired 

without above recovery operation.)

 

Touch-

pad remote (TPR) doesn’t work

 

TPR 

(Paired) 

Summary of Contents for FY15

Page 1: ...FY15 Touch pad Remote Controller Solution for doesn t work ...

Page 2: ...aired TPR Explanation TV and TPR are paired one to one TV can be operated only by the paired TPR TPR will be paired with the bundled TV automatically when first used If you want to pair with another TV please refer page 7 Can work Paired TV Another TV Can NOT work TPR Paired ...

Page 3: ...nregistered from TV Then TPR doesn t work How to recover TPR should also be reset and re pairing Please refer the page 6 To make repair clear paring information of touch pad remote controller Recommendation for Factory data reset Please use TPR instead of IR remote When TV is reset by TPR TPR will be reset automatically If TPR is non used one then TPR automatically paired without above recovery op...

Page 4: ...ired Explanation TPR fails to connect with TV by the Bluetooth connection circumstances How to recover Please refer the page 5 Restart Bluetooth function In case of cannot recover Please unplug and plug TV s AC power code Touch pad remote TPR doesn t work ...

Page 5: ...e TPR already unregistered from TV by Factory data reset on Storage reset menu Or by unpair TPR on Bluetooth settings menu Countermeasure Restart Bluetooth function 1 Disable Bluetooth function 2 Select YES on the confirmation screen 3 Confirm that Bluetooth function is disabled 4 Enable Bluetooth function again please check if it recovered or not if not then AC plug off on Countermeasure is in ne...

Page 6: ... Touch pad remote controller is initialized Fig 3 5 Insert AC power plug of TV into socket and power on TV using the power button on the TV 6 After waiting for about 2 minutes and confirming home screen of TV start using touch pad remote controller 7 1 Paring is automatically done without no notification if the remote controller is bundled to the TV 7 2 If non bundled touch pad remote controller t...

Page 7: ...menu of another TV which you want to newly pair 1 Settings 2 Touchpad Remote Control Settings 3 Pair Touchpad Remote Control 3 Please follow the instruction on screen Use without IR remote 1 Unplug AC code of the previous paired TV To avoid automatically pair again to this TV 2 Press input key of TV which you want to newly pair for 5sec 3 Please follow the instruction on screen ...

Page 8: ...TPR Paired Pairing information doesn t be affected and keep pairing during TV SW update TV Paired 1 Update via broadcasting TPR Paired TV Paired 2 Update via Internet TPR Paired TV Paired 3 Update via USB Keep pairing Keep pairing Keep pairing ...

Page 9: ...oration Names of Sony products and services are the registered trademarks and or trademarks of Sony Corporation or its Group companies Other company names and product names are registered trademarks and or trademarks of the respective companies ...

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