Troubleshooting
108
“Memory Stick”
Symptom
Cause and/or Corrective Actions
Cannot operate functions using the
“Memory Stick.”
c
Set the POWER switch to the CAMERA-MEMORY or PLAY/EDIT
mode. (p. 16)
c
Insert a “Memory Stick” into your camcorder. (p. 21)
• The “Memory Stick” was formatted on a personal computer.
c
Format it on your camcorder (Note that all recorded data will be
deleted). (p. 66)
Cannot record on the “Memory
Stick.”
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 118)
c
The capacity is full. Delete unnecessary pictures recorded on the
“Memory Stick.” (p. 99)
c
Format the “Memory Stick” on your camcorder or insert another
“Memory Stick.” (p. 66)
• The “100MSDCF” folder is selected. You cannot record pictures to the
“100MSDCF” folder. This folder is used for playback only.
The HOLOGRAM AF light is not
emitted on the center of the subject.
• The focus is automatically adjusted if the HOLOGRAM AF light reaches
the subject. This is not a malfunction. (p. 37)
The HOLOGRAM AF light is blurred
and it is hard to adjust the focus.
c
Wipe the HOLOGRAM AF emitter with a dry cloth.
The pictures are not played back in
the actual size.
• Pictures recorded on other devices may not appear in the actual size. This
is not a malfunction.
Image data cannot be played back.
• Image data cannot be played back when you modify files or folders, or
edit the data on a computer. (The file name flashes in that case.) This is
not a malfunction. (p. 119)
• Pictures recorded on other devices may not appear in the actual size. This
is not a malfunction.
Pictures cannot be deleted.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 118)
c
Cancel image protection on the picture. (p. 101)
• The maximum number of pictures that you can delete at one time is 100.
Delete them in groups of less than 100 pictures each.
Cannot format the “Memory Stick.”
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 118)
Cannot delete all pictures at once.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 118)
Image protection cannot be applied.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 118)
c
Perform the operation again on the index screen. (p. 101)
Cannot mark pictures for print.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 118)
c
Perform the operation again on the index screen. (p. 102)
• The maximum number of pictures you can mark for print is 1000.
• Movies cannot be marked for print.
Cannot resize pictures.
• Pictures recorded on other devices may not be resized. This is not a
malfunction.
• Movies cannot be resized.
The data file name is not indicated
correctly.
• Only the file name is displayed if the directory structure does not
conform to the universal standard.
• The file is damaged.
• The file format is not supported on your camcorder. (p. 117)
