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Troubleshooting
The screen is too dark or too bright.
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Adjust the brightness of the backlight (page 23).
The image is too dark.
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You are shooting a subject with a light source behind the subject. Select the metering mode
(page 47) or adjust the exposure (page 49).
The image is too bright.
•
Adjust the exposure (page 49).
The image colors are not correct.
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Set [Color Mode] to [Normal] (page 54).
Vertical streaks appear when you are shooting a very bright subject.
•
The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
the image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
•
The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
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Set [Red Eye Reduction] to [Auto] or [On] (page 55).
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Shoot the subject at a distance closer than the flash range using the flash.
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Light the room and shoot the subject.
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Retouch the image using [Red Eye Correction] (page 58).
Dots appear and remain on the screen.
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This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
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The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 35).
•
The battery level is low. Insert charged battery pack.