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Troubleshooting

The name of the same Access Point displayed on the Wireless Palette varies depending on the computer.

The Wireless Palette displays the nickname that each user assigned when registering the Access Point using the Wireless

Palette. Therefore, the nickname of a single Access Point varies depending on the user.

I don't remember the Encryption Key

Use the Sony-supplied Access Point Firmware Upgrade Utility to resume the factory-set configuration of the Access Point.

Next, use the Wireless Palette to register the Access Point and establish communications with it. Then, use one of the

Access Point Setup Utilities to configure the Access Point.

For further information about how to use the Access Point Firmware Upgrade Utility, from the start menu, select VAIO -

Wireless LAN - Access Point Firmware Upgrade - Manual to see its on-line manual.

The Wireless Palette still shows the previous computer name after change.

The Access Point has not yet recognized the new computer name. Click the Nickname of the Access Point to connect in the

Tool Box window of the Wireless Palette and click Select. If the correct information is displayed, click OK.

I named the Access Point on the Wireless Palette. Why is the Access Point ID left unchanged?

The Wireless Palette registers a nickname for the Access Point on your computer. It does not change the Access Point

configuration. The Access Point ID is fixed and cannot be modified.

I want to change the Encryption Key.

Use one of the Access Point Setup Utilities on a computer containing the Wireless LAN PC Card to change the Encryption

Key. Communications between the Access Point and the above computer are maintained because the change in the

Encryption Key is simultaneously reflected on the computer. On any other computers connected to the same Access Point,

however, you must use the installed Wireless Palette to modify the Access Point's configuration (the Encryption Key in this

case).

Note that access to the Wireless LAN Access Point fails if the modification is not performed.

I cannot control the dial-up connection from a computer on the Ethernet network.

Not supported.

I use the Access Point in the Phone Connection mode. When I launch my browser or e-mail application, the Dial-up

Connection dialog box appears and I cannot connect to the Internet.

You need to change the Internet connection settings.

Follow the steps below.

Microsoft Internet Explorer

 

1.

Click Settings on the Dial-up Connection dialog box. 

2.

Confirm that the Connections tab is selected. 

3.

Check Never dial a connection. 

4.

Click LAN Settings. 

5.

Check Automatically detect settings under Automatic configuration. 

6.

Click OK. 

7.

Click OK. 

8.

Click Refresh in the browser window. 

Netscape Communicator

 

1.

Launch Netscape Communicator. 

2.

Click Preferences from the Edit menu. 

3.

Click Advanced. 

4.

Click Proxies, then check "Direct connection to the Internet." 

Page  13

Summary of Contents for CarrierGate PCWA-A220

Page 1: ...tus with the communication status window This Help file is verified trouble free with Microsoft Internet Explorer 5 0 With the older versions some parts including step numbers may not be properly displayed Roles of the Wireless Palette and the Access Point Setup Utilities 1 Use the Wireless Palette to make settings required for communications between the computer and the Access Point 2 Use the Bas...

Page 2: ... the Peer t Icon indicating the dial up connection status Indicates that connection to the ISP is not established Indicates that a call to the ISP is attempted Indicates that connection to the ISP is established 2 Nickname of the selected Access Point The nickname specified when the Access Point was registered 3 Clients connected to the Access Point The names of computers connected to the Access P...

Page 3: ...on level indicator The reception level indicator icon indicates whether or not your computer is communicating with the Access Point When this indicator appears as no communications are taking place between your computer and the Access Point If the computer is located close enough to the Access Point for communications but the same indicator appears check the Access Point setting 7 Dial up status i...

Page 4: ...the communication status between the Access Point and the Wireless LAN PC Card and the connection status to the Internet 1 Double click the Wireless Palette icon on the task tray The Wireless Palette appears 2 Click the Advanced button The Advanced information is displayed Page 4 ...

Page 5: ... Number Displays the telephone number Connection Speed Displays the connection speed of your modem to the ISP Connected Time Displays the length of time the Access Point is connected to the ISP Traffic Displays the amount of data exchanged in bytes IN indicates the amount of data received OUT indicates the amount of IP Address Displays the IP address assigned to the Access Point If your access to ...

Page 6: ...on the ID label on the bottom surface of the Access Point If you have checked Peer to Peer enter a string of up to 32 alphanumeric characters Encryption Key Enter the Encryption Key specified for the Access Point you are registering with Access Point Setup Utilities if you want encrypted wireless communication If the Encryption Key is not specified for the Access Point no wireless communications a...

Page 7: ... to Peer Check this option to build a wireless LAN environment without the Access Point where direct communications among computers are enabled Note Make sure to check Peer to Peer only on the first computer you register the Access Point using the Wireless Palette Channel This option becomes available for selection when Peer to Peer is checked When other wireless LANs exist in close proximity spec...

Page 8: ...oint is not switched verify the following If switching the Access Point fails the previous Access Point is still selected o The Wireless LAN PC Card is inserted in your computer o The Access Point is powered o The computer containing the Wireless LAN PC Card and the Access Point are placed close enough to communicate with each other within approximately 50 m 165 feet o Ask a person who configured ...

Page 9: ...PC Card For how to use the Custom Access Point Setup Utility see the Custom Access Point Setup Utility Help Page 9 ...

Page 10: ... tray The Wireless Palette appears 2 Click the Tool Box button The Tool Box dialog box appears 3 From the Access Point List select an Access Point you want to delete 4 Click Delete The setting for connecting to the selected Access Point is deleted Note You cannot delete the setting for the Access Point to which you are connected Page 10 ...

Page 11: ... mail or browser application is closed If no communications are made for two minutes the Access Point will automatically disconnect the dial up connection The time period allowed before automatic disconnection may be changed using the Custom Access Point Setup Utility Note that automatic disconnection may not work due to unexpected packets sent from the Internet Click Disconnect to disconnect the ...

Page 12: ...Additional information Troubleshooting Glossary Trademarks Page 12 ...

Page 13: ... change the Access Point configuration The Access Point ID is fixed and cannot be modified I want to change the Encryption Key Use one of the Access Point Setup Utilities on a computer containing the Wireless LAN PC Card to change the Encryption Key Communications between the Access Point and the above computer are maintained because the change in the Encryption Key is simultaneously reflected on ...

Page 14: ...in the range from 169 254 0 0 to 169 254 255 255 to other interfaces including Ethernet and i LINK SmartConnect Follow the steps below for checkup For Windows 98 Second Edition 1 Select Run from the Start menu and enter winipcfg 2 Click OK 3 Select an interface other than Sony PCWA C100 Wireless PC Card 4 Check the IP address Verify that no IP address in the range of 169 254 0 0 to 169 254 255 255...

Page 15: ... Release 5 Click Renew Check if the re obtained IP address is suitable for your network environment For Windows 2000 6 Select Programs Accessories Command Prompt from the Start menu 7 Enter ipconfig release and press the Enter key 8 Enter ipconfig renew and press the Enter key This re obtains the IP address 9 Enter ipconfig all Check if the IP address obtained is suitable for your network environm...

Page 16: ... from host names into IP addresses Encryption Key Key used in the IEEE802 11 compliant security system WEP Using the Encryption Key as the password only client computers and Access Points that have the same ID and password may log onto the same wireless LAN for file sharing LAN Local Area Network A network which is accessible only to its members unlike the Internet which is open to an unlimited nu...

Page 17: ...DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Documentation Copyright 2000 Sony Corporation VAIO is a trademark of Sony Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries Netscape and the Netscape N and Ship s...

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