Help Guide
http://helpguide.sony.net/tv/cusltn1/v1/en-003/print.html[12/14/2016 9:59:09 AM]
A black box appears on the screen. [96]
There are banners/tickers at the top or bottom of the screen. [97]
3D pictures are not displayed. The 3D effect is weak. (3D models only) [98]
Black bars appear on both sides of the screen when watching 3D pictures. (3D models
only) [99]
You cannot turn off 3D display while watching 3D content. (3D models only) [100]
The message [3D signal has been detected.] automatically appears when 3D signal is
detected. (3D models only) [101]
A message about an app asking for permission to access a TV function is displayed. [102]
Keyboard [103]
Broadcast reception [104]
Check these things first to troubleshoot your TV reception. [105]
Block noise or an error message appears and you cannot watch broadcasts. [106]
Ghosting or double images appear. [107]
Only snow noise or a black picture appears on the screen. [108]
There is picture or sound noise when viewing an analog TV channel. [109]
Some channels are blank. [110]
Poor reception or poor picture quality with digital broadcasts. [111]
You cannot view digital channels. [112]
You cannot receive or select channels. [113]
Some digital cable channels are not displayed. [114]
Broadcast HD formats have poor quality. [115]
No sound but good picture. [117]
Audio noise. [118]
No audio or low audio with a home theater system. [119]
Distorted sound. [120]
Headphone volume cannot be adjusted. [121]
Network (Internet/home)/apps [122]
Sometimes video streaming quality is poor. [123]
Wi-Fi connection is lost or intermittent. [124]
Certain Internet video content displays a loss of detail. [125]
Good picture quality but no sound on Internet video content. [126]
Apps are inaccessible. [127]
The TV cannot access the Internet when IPv6 is set. [128]
