Sony Bravia KDL-43WG6 Series Page 114 Service Manual Download

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8.2.2 Headphone (HP) Out No Sound

START

DONE

Change B-board

HP Amp IC (IC3500) or Main

IC (IC5000) problem

Use another Headphone

Headphone problem

No Sound, Headphone OK

Sound

No Sound

Check AV Setup,

Headphone is selected

No Sound

Do a Factory Setting &

set to desire channel with sound

Headphone Inserted,

Check J3501 Pin4 Voltage

Replace J3501

No Sound, Headphone OK,

J3501 Pin4 is 3.3V

No Sound, Headphone OK,
J3501 Pin4 is 3.3V

No Sound, Headphone OK,
J3501 Pin4 is 0V

No Sound

Sound

8.2 Troubleshooting Detail Audio Problem

114

SYS SET

2019/01/30 02:46:26 (GMT+09:00)

Summary of Contents for Bravia KDL-43WG6 Series

Page 1: ... erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose described in Section 1 above 4 Do not copy replicate reproduce alter translate transmit sell lease or distribute this information in whole or in part without the prior written permission of the author Notwithstanding foregoing it is permitted to copy and distribute this inform...

Page 2: ...Version Date Subject 1 2019 01 1 1st Issue REVISION HISTORY SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 3: ...MODEL KDL 43W6 G KDL 50W6 G KDL 43WG6 KDL 50WG6 MODEL LIST THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS REGION ASIA EUROPE SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 4: ...t Board Location Exploded Views and Parts List Section Title Page 1 SAFETY NOTES 4 2 SELF DIAGNOSTIC FUNCTION 18 3 TROUBLE SHOOTING 20 4 SERVICE ADJUSTMENTS 123 5 DIAGRAMS 148 TABLE OF CONTENTS Note Pictures provided in this manual may have difference from actual sets 4 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 5: ...ed service personnel only 2 To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so 3 WARNING An isolation transformer should be used during any service to avoid possible shock hazard because of live chassis The chassis of this receiver is directly connected to the ac power line The replaceable fuse...

Page 6: ...reen Although the OLED screen is made with high precision technology and 99 99 or more of the pixels are effective black dots may appear or bright points of light white red blue or green may appear constantly on the OLED screen This is a structural property of the OLED screen and is not a malfunction Do not push or scratch the front filter or place objects on top of this TV set The image may be un...

Page 7: ...ter of SELF DIAGNOSIS FUNCTION in this service manual to find out how to confirm the Panel ON time Panel Refresh times in service mode Panel refresh Panel refresh will automatically run to adjust the uniformity of the TV screen after it has been in use for long periods of time Panel refresh can also be performed manually and should only be used if image retention is very noticeable or you see the ...

Page 8: ... daily Use Multi meter to make sure resistance of ESD wrist strap is OK R 750K Ohms to 35Mega Ohms ESD cushion sheet Please use a bag containing the board or a special seat Handle with care Do not swing Hold the board with both hands Do not hold push Heat Sink Things to prepare in advance SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 9: ...Sink when take out or install it Keep vertical position and put in take out from Box Always put in to ESD bag then place into Box Container Box 2 Caution for Board handling ESD Be sure to observe the following contents When take off Rear Cover do not touch to board Use ESD wrist strap SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 10: ... 55 65A9F K 65Z9F Caution ESD wrist strap to be checked daily Use Multi meter to make sure resistance of ESD wrist strap is OK R 750K Ohms to 35Mega Ohms When holding board do not hit touch to Plastic part s After take defective board out from TV put it into ESD bag Do not place on floor mat carpet direct And always put it on ESD cushion 10 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 11: ...all other exposed metal parts for AC leakage Check leakage test as described next 8 For safety reasons repairing the Power board and or Inverter board is prohibited 11 1 6 Leakage Test To protect electric shock when customer touch the terminal Leakage current can be measured by V Voltmeter or oscilloscope r m s or peak reading Stabilized power supply instrument and isolated voltage transformer Use...

Page 12: ...aranteed earth ground the cover plate retaining screw on most AC outlet boxes is also at earth ground 2 If the retaining screw is to be used as your earth ground verify that it is at ground by measuring the resistance between it and a cold water pipe with an ohmmeter The reading should be zero ohms 3 If a cold water pipe is not accessible connect a 60 to 100 watt trouble light not a neon lamp betw...

Page 13: ...p 1 1 1 PRESS PRESS Step 2 1 1 2 PULL 2 Press the release lock button downward at same time highlighted in red Pull FFC in straight direction while pressing both release lock button at the same time 1 Note FFC as in image is only for reference purpose Actual FFC outlook may vary by each vendor 1 8 FFC REPLACEMENT CAUTION 13 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 14: ...FC as in image is only for reference purpose Actual FFC outlook may vary by each vendor Initial condition Step 1 1 PRESS Step 2 1 2 PULL 2 2 Press the release lock button downward highlighted in red Pull FFC in straight direction while pressing release lock button at the same time 1 1 8 FFC REPLACEMENT CAUTION 14 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 15: ...n board and tuner connector when pushing the side locks Step 1 2 1 PUSH 1 2 PULL PUSH Push the side release lock buttons inward highlighted in red Pull out FFC in straight direction while pushing side release lock buttons at the same time Note FFC as in image is only for reference purpose Actual FFC outlook may vary by each vendor 1 8 FFC REPLACEMENT CAUTION 2 1 15 SYS SET 2019 01 30 02 46 26 GMT ...

Page 16: ...20 C Connector location Panel side Method See as follows Caution See as follows Step 2 PULL 1 Step 1 OPEN Initial condition 2 Open the actuator completely as shown Pull FFC in straight direction 1 Note FFC as in image is only for reference purpose Actual FFC outlook may vary by each vendor 16 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 17: ... follows Caution See as follows 2 Step 2 PULL Initial condition 1 Step 1 OPEN FFC tab Tab stopper N G Note FFC as in image is only for reference purpose Actual FFC outlook may vary by each vendor 2 Open the actuator completely as shown Carefully pull FFC in straight direction Make sure FFC tab is already release from tab stopper 1 17 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 18: ... reproduced the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur LED Indicator Lights up in white when you select Picture Off Lights up in amber when you set the timer or Photo Frame Mode Lights up in white when the TV is turned on Flashes while the remote is being operated Status LED Color Remarks Power ...

Page 19: ...ource Board 6 Backlight Error Main Board or Sub Board LKP Tuner Demod Error BE_I2C Error and PMIC_I2C do not go to Safety Shutdown and do not have RED blinking Error Detection Symptoms Error Location Tuner Demod Error Cannot tune Digital RF Analog RF Main Board Tuner Module BE I2C Error No picture display Main Board PMIC I2C error No power Main Board Failure LED Display 19 SYS SET 2019 01 30 02 46...

Page 20: ...riage Chart CHASSIS SV 43 50 Reference Symptoms Shutdown Power LED blinking red diagnostics sequences No Power Video missing or distorted Remote Network Audio LED KM Bluetooth BT 2 3 4 5 6 7 8 9 10 No White Power LED does not response to remote Dead Set Stationary colored lines or dots No video One of Inputs No video all Inputs No Remote Wireless can t connect No Audio Smart Core no LED Set is sti...

Page 21: ...at Q6020 Q6022 18V 22 5V Typical 19 5V Yes No Change LKP board Change Adaptor No Adaptor Take out adaptor and check the output voltage 18V 22 5V Refer Figure 1 Typical 19 5V Yes Figure 1 How to check adaptor s output voltage ve ve Ensure that ve probe is touching the needle 21 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 22: ...Board Name Board PWB A side Detail LKP1 Q6020 LKP2 Q6020 Q6022 LKP1 and LKP2 Board Checking point Q6020 Q6022 Q6020 19 5V 19 5V 1 0 2x Blinking Main Power Error 22 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 23: ...oblem Change Speaker Harness Change Main Speaker START Connect back Speaker Connector to CN4001 and perform AC OFF ON DONE 3x blinking No 3x blinking Change LKP board No connectivity of F4001 or F4002 Speaker harness shorted No 3x blinking 3x blinking F4001 or F4002 OK 3x blinking Change B board No 3x blinking Disconnect B board to LKP board FFC and check Audio Error pin Audio Error pin no short t...

Page 24: ...g part Replace the NG part if have any For example fuse broken e capacitor blow c capacitor short connection zener diode open or short inductor open connection and etc 3x blinking No 3x blinking 3x blinking 2 0 3x Blinking Audio Error Important Note TV must be power OFF condition before plug or unplug any of the FFC FPC wire cable from the board This is to prevent possibility circuit damage happen...

Page 25: ...xample NG example NG example FFC guide need insert fully over the connector guide 2 0 3x Blinking Audio Error Important Note TV must be power OFF condition before plug or unplug any of the FFC FPC wire cable from the board This is to prevent possibility circuit damage happen 25 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 26: ...B A side BPA Non EU Details Checking Audio Error pin not short to GND BPA Board Checking Point Main IC IC5000 Details CN9601 Audio Error pin 2 0 3x Blinking Audio Error 26 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 27: ...PWB A side BPE EU Details Checking Audio Error pin not short to GND CN9601 Audio Error pin Main IC IC5000 Details 2 0 3x Blinking Audio Error BPE Board Checking Point 27 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 28: ...ort to GND Checking fuse condition Change Audio IC if need Audio IC each pin checking please refer to Audio No Sound LKP1 Board Checking Point Details CN4001 F4001 IC4001 Audio Error pin Zener Diode F4002 2 0 3x Blinking Audio Error 28 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 29: ...ort to GND Checking fuse condition Change Audio IC if need Audio IC each pin checking please refer to Audio No Sound LKP2 Board Checking Point Details CN4001 IC4001 Audio Error pin Zener Diode F4001 F4002 2 0 3x Blinking Audio Error 29 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 30: ...oard TV was in standby End RC ON TV turn on Normally Replace Main IC B Board Start Yes Yes No No Check PANEL_PWR 3 00V 3 33V Check voltage at 12V_PANEL is the voltage 11V 12 82V No Yes TV turn on Normally 30 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 31: ...BPA layout 12V_PANEL line PANEL_PWR 3 0 4x Blinking Panel Power Error 31 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 32: ...BPE layout 12V_PANEL line PANEL_PWR Q6001 3 0 4x Blinking Panel Power Error 32 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 33: ...sert LVDS Flat Flexible Cable FFC at B Board and Panel Side Make sure FFC is fully inserted 5 Times Blinking happen YES No Replace LVDS Flat Flexible Cable FFC TV set is OK now NG Symptom Incorrect FFC Insertion 5 Times Blinking happen YES No TV set is OK now NG Symptom LVDS Cable NG Replace B Board Replace O Cell or Panel Module 5 Times Blinking happen YES No END 33 SYS SET 2019 01 30 02 46 26 GM...

Page 34: ...nd F9001 F904 Fuse Impedance 1Ω Change panel AC ON 6x blinking Change Main board AC ON 6x blinking Connect Change LED harness AC ON 6x Blinking Change LKP board AC ON 6x blinking Change F9000 F9002 or F9001 F904 Fuse AC ON 6x blinking LED harness loose LKP board broken Suspect other part broken END Fuse broken Panel module broken Main Board broken For LKP2 board only NO NO NO NO NO NO YES YES YES ...

Page 35: ...F9002 BL_VCC CN9000 BL_ER R F9000 LKP1 Board Checking Point CN9001 5 0 6x Blinking Backlight Error 35 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 36: ...BL_ERR F9002 BL_VCC0 1 CN9000 BL_VCC0 2 F904 CN9001 F9001 LKP2 Board Checking Point 5 0 6x Blinking Backlight Error 36 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 37: ...V to 9 1V No Change IC9000 IC9001 AC ON screen blank No backlight IC9000 IC9001 broken Yes Suspect Other Part damage Change the board No Yes Check R9019 R9021 R9365 R 9Ω and 11Ω No Change R9019 R9021 R9365 AC ON screen blank No backlight R9019 R9021 R9365 broken Yes No Yes For LKP2 37 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 38: ...Screen Blank No Backlight Checking Point LKP1 LKP2 R9019 REG9V REG9V R9021 R9365 6 1 Screen Blank No Backlight 38 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 39: ...ff and reinsert LVDS FFC Properly End Replace B Board Start TV boot up normally Yes Replace O cell Panel module No TV turn on Normally B Board Main IC problem Connector problem Yes No No Replace new LVDS FFC TV boot up normally LVDS FFC problem Yes 39 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 40: ...r removing Tuner Module After un screwed Automatically the Module will float to correct degree So please extract it with keeping this degree The insertion extraction angle of the module is permitted to specified degree for connector Push down to screw θ 20 6 3 Assemble and Disassemble Tuner Module 40 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 41: ...6 3 1 No Picture Tuner Analog Digital Satellite 41 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 42: ...6 3 1 No Picture Tuner Analog Digital Satellite 42 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 43: ...6 3 1 No Picture Tuner Analog Digital Satellite 43 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 44: ...6 3 2 For Analog Tuning Failed All Destination 44 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 45: ...6 3 2 For Analog Tuning Failed All Destination 45 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 46: ...6 3 2 For Analog Tuning Failed All Destination 46 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 47: ...6 3 2 For Analog Tuning Failed All Destination 47 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 48: ...6 3 2 For Analog Tuning Failed All Destination 48 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 49: ...6 3 3 For Digital Tuning 1 49 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 50: ...6 3 3 For Digital Tuning 1 50 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 51: ...6 3 3 For Digital Tuning 1 51 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 52: ...6 3 3 For Digital Tuning 1 52 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 53: ...6 3 3 For Digital Tuning 1 53 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 54: ...6 3 4 For Digital Tuning 2 54 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 55: ...6 3 4 For Digital Tuning 2 55 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 56: ...6 3 4 For Digital Tuning 2 56 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 57: ...irm correct region PH_ISDB EWBS UI ON EWBS Feature is not enable during standby Please turn ON EWBS setting NG EWBS is OFF OK Does TV store any Digital ISDB T channel OK NG TV NOT store any Digital ISDB T channel Refer to 6 3 1 No Picture Tuner Trouble shooting flow Check mount Part at EWBS line R546 R5126 D6008 Replace Main board NG Part missing Done End Change Tuner Module Please refer page Asse...

Page 58: ...Board Name Board PWB A side Detail BPA board A side EWBS line R546 3 3V_Sta ndby R5126 D6008 D6008 R546 R5126 6 3 5 EWBS for PH ISDB Only 58 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 59: ...Set up Menu END START 1 Confirm USB Auto Start is ON or OFF Check 5V at C7019 USB port1 2 Confirm USB file format Change to supported USB format Change to ON Change B Board Main IC IC5000 problem OFF ON No 5V USB format OK but No detection Do a Factory Setting OK Have 5V but No detection NG Detection OK OK Picture OK Sound OK OK OK Detection OK and Picture and Sound OK NG OK Audio IC IC3500 proble...

Page 60: ...nge B Board Main IC IC5000 problem OFF ON END No 5V USB format OK but No detection Do a Factory Setting OK Have 5V but No detection NG Detection OK OK Picture OK Sound OK OK OK Detection OK and Picture and Sound OK NG OK Audio IC IC3500 problem Picture NG Sound NG Remarks 2 Confirm with OSD on bottom panel if playback not support Please refer to IM for detail supported USB format 1 Confirm USB Aut...

Page 61: ...ion Cannot Play No picture No Sound Checking Point 6 4 3 USB Port 1 or 2 USB B board Checking Checking 5V Points USB Port 1 or 2 Board Name Board PWB A side Detail BPA C7019 C7017 Have 5V 61 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 62: ...ion Cannot Play No picture No Sound Checking Point USB B board Checking Checking 5V Points USB Port 1 or 2 Board Name Board PWB A side Detail BPE C7019 C7017 Have 5V 6 4 3 USB Port 1 or 2 62 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 63: ... if any abnormal or broken point on Ethernet Connector and parts J7000 L7000 RB7000 C704 RB7015 OK Yes No NG Check if TV has good cable connection Set up Network setup Failed OK START END Change a good cable Connector J7000 and parts NG Change B Board T7000 or T7001 or Main IC IC5000 NG Change B Board Failed Check TV has connection OK Set up Network setup OK Failed 63 SYS SET 2019 01 30 02 46 26 G...

Page 64: ...Point USB B board Checking Checking 5V Points USB Port 1 or 2 Board Name Board PWB A side Detail BPA T7000 J7000 Check have parts broken or knock off T7001 RB7015 L7000 RB7000 C704 6 5 Ethernet 64 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 65: ...Point USB B board Checking Checking 5V Points USB Port 1 or 2 Board Name Board PWB A side Detail BPE T7000 J7000 Check have parts broken or knock off T7001 RB7015 L7000 RB7000 C704 6 5 Ethernet 65 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 66: ...d CICAM and Check if TV can detect CICAM Channel Setup Digital Setup CA Module Yes Yes No Insert CICAM and Check CI 5V at PIN 17 18 51 52 3 Check Resistor Part mounting 2 Insert CICAM and Check CI Detection at Pin 36 67 No Yes No Yes No NG Yes Check CI or CI case CI CI Valid key Invalid key Invalid Key Change B Board IC7004 NG Change B Board Picture and Sound OK Main IC IC5000 NG Change B Board Pa...

Page 67: ... Cannot Play No picture No Sound Checking Point CI Slot B board Checking Checking 5V Points 1 3 Board Name Board PWB A side Detail BPE CI 5V at PIN 17 18 51 52 6 6 CI Slot 67 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 68: ... Board PWB A side Detail BPE Remark Both CI Detection Pin should be 3 3V before CICAM insert and 0v when CICAM inserted Card Detect 1 PIN 36 Card Detect 2 PIN 67 6 6 CI Slot 6 6 CI Slot Cannot Play No picture No Sound Checking Point 68 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 69: ...PE Ref No Location Ref No Location RB704 1 RB7012 6 RB7004 2 RB7013 7 RB7005 3 R7010 8 RB7010 4 R7011 9 RB7011 5 Remark Confirm these 9 resistors part are mount properly or not 6 5 7 4 9 8 3 2 1 6 6 CI Slot 6 6 CI Slot Cannot Play No picture No Sound Checking Point 69 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 70: ...ure HDMI Connector Broken Replace Re verify NG Connector abnormal OK Picture recovered Check voltage of 5V Power HDMI1 CN4001 Pin 18 HDMI2 CN4000 Pin 18 NG No picture Go to 5V Power Failure Analysis Page NG V5V 4 8 5 3V NG No picture Check voltage of HPD HDMI1 CN4001 Pin 19 HDMI2 CN4000 Pin 19 OK V5V 4 8 5 3V Go to HPD Power Failure Analysis Page NG VHPD 2 4 5 3V OK VHPD 2 4 5 3V Continue Next Pag...

Page 71: ...15 16 HDMI2 CN4000 Pin15 16 Go to I2C Failure Analysis Page NG VI2C 3 5 5 5V OK VI2C 3 5 5 5V Check voltage of TMDS line HDMI1 CN4001 Pin1 3 4 6 7 9 10 12 HDMI2 CN4000 Pin1 3 4 6 7 9 10 12 NG VTMDS 2 6 3 5V Go to TMDS Failure Analysis Page OK VTMDS 2 6 3 5V Replace B board re verify Escalate this issue to R D team END Checking condition TV ON HDMI Source ON except if the flow mentioned is AC OFF T...

Page 72: ...and Re verify HDCP key corrupted OK Picture recovered Escalate this issue to R D team NG No picture HDMI Source HDCP incompatible version NG Not Compatible END HDCP Failure Analysis Checking condition TV ON HDMI Source ON except if the flow mentioned is AC OFF TV HDMI input connected to HDMI source Player etc TV Input Selection HDMI 72 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 73: ...I2 R4021 VR4006 OK VR4007 4006 59kΩ 5 R4020 4021 0Ω NG VR4007 4006 59kΩ 5 R4020 4021 0Ω END Go to HPD Power Failure Analysis Page Replace broken varistor and Re verify OK Picture recovered Checking condition TV ON HDMI Source ON except if the flow mentioned is AC OFF TV HDMI input connected to HDMI source Player etc TV Input Selection HDMI 73 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 74: ...KΩ OK Any of the part as below R4001 R4004 33Ω R4007 R4005 1KΩ Check HPD GPIO Line impedance to Ground during AC OFF HDMI1 CN4001 Pin 19 HDMI2 CN4000 Pin 19 Replace B Board and Re Verify NG Impedance 58kΩ OK Impedance 58kΩ 5 Internal Main IC SoC Broken IC5000 Go to I2C Failure Analysis Page NG No Picture Checking condition TV ON HDMI Source ON except if the flow mentioned is AC OFF TV HDMI input c...

Page 75: ...ce to Ground during AC OFF HDMI1 CN4001 Pin15 16 HDMI2 CN4000 Pin15 16 Replace B Board and Re Verify NG Impedance 105kΩ OK Impedance 105kΩ 5 Internal Main IC SoC Broken IC5000 Go to TMDS Failure Analysis Page OK Impedance 47kΩ NG No Picture NG Impedance 47kΩ Checking condition TV ON HDMI Source ON except if the flow mentioned is AC OFF TV HDMI input connected to HDMI source Player etc TV Input Sel...

Page 76: ...mpedance to Ground during AC OFF HDMI1 CN4001 Pin1 3 4 6 7 9 10 12 HDMI2 CN4000 Pin1 3 4 6 7 9 10 12 Replace B Board and Re Verify NG Impedance Open High Z OK Impedance Open High Z Internal Main IC SoC Broken IC5000 OK Impedance 0 5Ω NG No Picture NG Impedance 0Ω 5Ω Checking condition TV ON HDMI Source ON except if the flow mentioned is AC OFF TV HDMI input connected to HDMI source Player etc TV I...

Page 77: ... not functioning HDMI Connector Broken Replace Re verify Turn TV Bravia Sync Check impedance Of R4015 Resistor during AC OFF OK Connector no abnormality Resistor Broken Replace Re verify NG R4015 100Ω OK CEC functioning Replace B Board And Re verify END OK R4015 100Ω 5 NG CEC not functioning NG CEC not functioning NG CEC not functioning OK CEC functioning OK CEC functioning OK CEC functioning OK C...

Page 78: ...PA Board 6 7 7 HDMI No picture Zoom HDMI 2 CN4000 HDMI 1 CN4001 Pin 19 Pin 1 L4002 L404 R4021 R4020 L4000 L4001 RB4005 RB4004 R4005 R4007 R4001 R4004 R4010 R4008 R4009 R4011 VR4006 VR4007 R4015 R4018 78 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 79: ... Board Zoom HDMI 2 CN4000 HDMI 1 CN4001 Pin 19 Pin 1 L4002 L404 L4000 L4001 RB400 5 RB400 4 R4005 R4007 R4001 R4004 R4010 R4008 R4009 R4011 VR400 6 VR400 7 R4015 R4018 R4021 R4020 6 7 7 HDMI No picture 79 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 80: ...7K 1005X4 3 R4005 R4007 1 250 495 11 RES METAL FILM CHIP 1 0K 1005 4 R4004 R4001 1 218 935 81 RES CHIP 33 1005 5 R4020 R4021 1 216 864 91 CONDUCTOR CHIP 1608 6 VR4006 VR4007 1 811 656 11 SURGE ABSORBER 7 R4008 R4010 R4009 R4011 R4015 1 218 941 81 RES CHIP 100 1005 8 R4018 1 218 944 81 RES CHIP 180 1005 6 7 7 HDMI No picture 80 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 81: ...eck STBY_5V Q9501 OK NG DC Voltage not 5V Check Harness Connection CN9500 Harness not in Good Condition Change Harness NG Harness Connection Not Ok Mosfet Q9501 Broken Change B Board Check TP VCC DNUR SY3 NG DC Voltage is not 5V WiFi Module DNUR SY3 Broken Change WiFi Module OK Check AP Device OK NG Signal Strength Low AP Device Problem Change AP Device OK END Connection Success OK Change B Board ...

Page 82: ...Board Name Board PWB A side Detail BPA Q9501 6 8 WIFI Cannot search device Connection Failed Checking Point Q9501 Q9501 CN9500 CN9500 6 8 WIFI 82 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 83: ...Board Name Board PWB A side Detail BPE Q9501 6 8 WIFI Cannot search device Connection Failed Checking Point Q9501 Q9501 CN9500 CN9500 6 8 WIFI 83 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 84: ...6 8 WIFI Cannot search device Connection Failed Checking Point 6 8 WIFI 6 8 WIFI 84 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 85: ...k if input on OSD is GREY OUT not selectable IC5000 Problem Refer IC troubleshooting manual J3002 Connectivity Problem Parts Broken Change Part J3002 Connector Problem Change connector Yes No Yes No Check all parts at CVBS0P signal path VR3001 R3005 C3001 R3018 Check R3021 voltage Is it 3 3V No Yes Yes No Video No Picture 85 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 86: ...cking Point WW Destination BPA Board Name Board PWB A side Details BPA J3002 C3007 R3018 BPA VR3001 R3005 C3001 R3021 Details J3002 Details R3021 VR3001 R3005 C3001 C3007 R3018 6 9 Video Analog Signal Path 86 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 87: ...ctable IC5000 Problem Refer IC troubleshooting manual J3002 Connectivity Problem Parts Broken Change Part J3002 Connector Problem Change connector Yes No Yes No Check all parts at CVBS0P signal path VR3001 R3005 C3001 R3018 Check R3021 voltage Is it 3 3V No Yes Yes No Video No Picture 6 9 Video Analog Signal Path 87 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 88: ... Checking Point EU Only BPE Board Name Board PWB A side Details BPE J3002 C3007 R3018 BPE VR3001 R3005 C3001 R3021 Details J3002 Details C3007 R3018 R3021 VR3001 R3005 C3001 6 9 Video Analog Signal Path 88 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 89: ...ar to window and press RC key Is the LED blinking Yes No Main IC SIRCS line broken Change B board Check SIRCS voltage using multimeter at R5047 on B board Then press and hold RC key and observe voltage drop Does it drop from 3 1V to 2 9V Change Mechanical part ex Ornamental panel or guide light Yes Yes Check voltage at resistor of 5V source of B board Is it 5V Yes No STBY5V NG Refer to DDCON troub...

Page 90: ...me Board picture HKT E B board 7 1 1 H Board Troubleshooting Flow Checking Point Pin1 STBY 5V of H board connector BPE BPA R5047 R5047 7 1 1 H Board Troubleshooting Flow 90 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 91: ...board Switch Unit NOT FUNCTIONING Yes Change Switch Unit Yes No NG No Yes Change Wire Harness And connect properly Yes Change B board No Check 3 3V in Pin3 CN1 Switch Unit Is it 3 3V Check if Wire Harness And Connector is connected properly Check Pin 2 Voltage Level in CN1 switch unit Is voltage level according to key pressed Check 3 3V in Pin 9 CN9602 on B board Is it 3 3V FRONT VIEW BACK VIEW Pi...

Page 92: ...7 1 2 Switch Unit Troubleshooting Flow Checking Point 7 1 2 Switch Unit Troubleshooting Flow PIN 1 PIN 3 PIN 2 CP CPL CONNECTOR SV SVW Connecting PIN 92 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 93: ...c Block Diagram 5V DDC 3 3V DDC LKP PMIC IC6001 IC6004 IC6000 12V DDC BPE IC6002 BPA IC6005 AC Adapter 19 5V 19 5V PMIC DDC Input 1 1V 1 2V 1 5V 1 8V 1 8V_EMMC Adapter LKP Board B Board PMIC LDO Input PMIC DDC PMIC LDO 93 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 94: ...MC C6065 1 8V C6006 IC6001 STBY_5V C6041 R6040 MAIN_RST F6001 F604 C6029 BPE Only IC6002 12V LNB C6054 R6051 3 3V_EN F6000 F6004 C6047 BPA Only IC6005 12V LNB C6107 R6118 PANEL_PWR F6000 F6004 BPA BPE IC6004 3 3V_STBY C6090 R6100 19 5V_O F6002 F6005 Q6005 3 3V Q6005 Q6005 pin1 Q6004 pin 1 7 3 0 Overall DCDC Converter Check 94 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 95: ...r PMIC Checking Procedure Refer PMIC Checking Procedure Refer 3 3V SWITCH checking procedure no yes Check C6006 Voltage Is the voltage 1 8V no Refer PMIC Checking Procedure yes Refer 5V DDC Checking Procedure Check C6041 Voltage Is the voltage 5V Refer 12V DDC Checking Procedure Check BPE C6054 BPA C6107 Voltage Is the voltage 12V Refer 3 3V DDC Checking Procedure Check C6054 Voltage Is the voltag...

Page 96: ...C6000 PMIC Checking Procedure IC6004 3 3V DDC Checking Procedure IC6001 5V DDC Checking Procedure IC6002 12V DDC Checking Procedure IC6000 PMIC Checking Procedure IC6004 3 3V DDC Checking Procedure BPA Board BPE Board 7 3 0 Overall DCDC Converter Check 96 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 97: ... Procedure START Check the input voltage Is C6069 voltage 5V Refer 5V DDC Checking Procedure no yes Check STB_SDA and STB_SDL via Is the voltage 3 3V Refer 3 3V DDC Checking Procedure no yes Change IC6000 BPA BPE Board 97 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 98: ...TB_SCL via STB_SDA via 1 1V C6014 1 8V C6006 1 8V_EMMC C6065 1 2V C604 3 3V_EN R6055 IC6000 IC6000 STBY_5V C6069 1 5V C6023 STB_SCL via STB_SDA via 1 1V C6014 1 8V C6006 1 8V_EMMC C6065 1 2V C604 3 3V_EN R6055 BPA Board BPE Board 98 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 99: ... 5V Check Vcc C6029 voltage Is voltage 5 0V Check continuity test at fuse terminals F6001 F604 Change IC6001 Change F6001 F604 no yes no no yes yes Other Causes Refer 3 3V DDC Checking Procedure Check input F6001 F604 voltage Is voltage 19 0V yes no Check LKP Board BPA BPE Board 99 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 100: ... DDC STBY_5V C6041 19 5V_O F6001 F604 EN R6040 IC6001 BPA Board BPE Board STBY_5V C6041 19 5V_O F6001 F604 EN R6040 IC6001 7 3 2 IC6001 5V DDC Checking Procedure 100 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 101: ...s no Check input F6000 F6004 voltage Is voltage 19 0V yes LKP Board Change IC6005 BPA Board START Check EN signal R6052 voltage Is voltage 2 5V Check Vcc C6047 voltage Is voltage 5 0V Check continuity test at fuse terminals F6000 F6004 Shorted Change IC6002 Change F6000 F6004 no yes no no yes yes Other Causes MTK damaged Check input F6000 F6004 voltage Is voltage 19 0V yes no LKP Board BPE Board 1...

Page 102: ...3 3 IC6002 12V DDC Checking Procedure 12V LNB C6054 19 5V_O F6000 F6004 3 3V_EN R6051 PANEL_PWR R6118 IC6002 IC6005 19 5V_O F6000 F6004 12V LNB C6107 BPA Board BPE Board 102 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 103: ...nal R6100 voltage Is voltage 2 5V Change IC6004 Change F6002 F6005 no no START yes Other Causes Check continuity test at fuse terminals F6002 F6005 Shorted Check input F6002 F6005 voltage Is voltage 19 0V Check LKP Board no yes yes BPA BPE Board 103 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 104: ...3 4 IC6004 3 3V DDC Checking Procedure Enable R6100 3 3V_STBY C6090 19 5V_O F6002 F6005 IC6004 IC6004 Enable R6100 3 3V_STBY C6090 19 5V_O F6002 F6005 BPA Board BPE Board 104 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 105: ...3V SWITCH Checking Procedure Check VG signal Q6005 pin2 Is voltage 3 0V Change Q6004 no yes Refer PMIC Checking Procedure START Change Q6005 Check VB signal Q6004 pin1 Is voltage 3 0V yes no BPA BPE Board 105 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 106: ... SWITCH 3 3V Q6005 pin2 3 3V_EN Q6004 pin1 Q6005 Q6004 Q6005 Q6004 3 3V Q6005 pin2 3 3V_EN Q6004 pin1 BPA Board BPE Board 7 3 5 Q6005 3 3V SWITCH Checking Procedure 106 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 107: ...DVDD 3 3V 11 TEST3 0V 12 SDATAO 13 ERRORX 3 3V 14 NC 15 BSP2N 14 5Vrms 16 OUT2N 9 6Vrms 384kHz Label Name IC4001 Common Voltage Frequency 17 VCCP2 19 5V 18 GNDP2 0V 19 BSP2P 14 5Vrms 20 OUT2P 9 6Vrms 384kHz 21 OUT1N 9 6Vrms 384kHz 22 BSP1N 14 5Vrms 23 GNDP1 0V 24 VCCP1 19 5V 25 OUT1P 9 6Vrms 384kHz 26 BSP1P 14 5Vrms 27 REG_G 5 5V 28 NC 29 RSTX 3 3V 30 MUTEX 3 3V 31 SCL 3 3Vpp High or Clock signal ...

Page 108: ...peration Condition 2 19 5V 3 4 6 7 10 1 5 8 9 11 13 12 15 16 32 31 30 29 27 26 25 24 23 22 19 20 21 18 17 LKP1 board Zoom F4001 IC4001 F4002 8 1 Audio D Amp IC Normal Operation Condition 108 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 109: ...peration Condition 2 19 5V 3 4 6 7 10 1 5 8 9 11 13 12 15 16 32 31 30 29 27 26 25 24 23 22 19 20 21 18 17 LKP2 board Zoom IC4001 F4001 F4002 8 1 Audio D Amp IC Normal Operation Condition 109 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 110: ... HP Out No Sound Video Component No Sound Analog RF No Sound HDMI Audio No Sound USB No Sound Refer Speaker No Sound Refer HP Out No Sound Refer Analog Audio Input No Sound Refer Analog RF No Sound Refer HDMI Audio No Sound Refer USB No Sound HDMI ARC Failure Refer HDMI ARC Failure 110 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 111: ...or F4002 No Sound No Sound Change Speaker Harness Change Speaker F4001 or F4002 broken Replace F4001or F4002 Sound No Sound F4001 or F4002 OK Sound No Sound F4001 or F4002 OK Do a Factory Setting set to desire channel with sound No Sound Check I2S lines short to GND BCLK LRCLK SDATA0 Any I2S line short to GND No Sound I2S lines no short to GND Headphone No Insert Check J3501 Pin4 Voltage Replace J...

Page 112: ...8 2 1 Speaker No Sound BPA board IC5000 SDATA0 BCLK LRCL K IC5000 8 2 Troubleshooting Detail Audio Problem 112 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 113: ...8 2 1 Speaker No Sound BPE board IC5000 IC5000 SDATA0 BCLK LRCL K 8 2 Troubleshooting Detail Audio Problem 113 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 114: ...k AV Setup Headphone is selected No Sound Do a Factory Setting set to desire channel with sound Headphone Inserted Check J3501 Pin4 Voltage Replace J3501 No Sound Headphone OK J3501 Pin4 is 3 3V No Sound Headphone OK J3501 Pin4 is 3 3V No Sound Headphone OK J3501 Pin4 is 0V No Sound Sound Sound Sound 8 2 Troubleshooting Detail Audio Problem 114 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 115: ...8 2 2 Headphone HP Out No Sound J3501 IC3500 Pin4 BPA board IC5000 BPE board IC5000 8 2 Troubleshooting Detail Audio Problem 115 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 116: ...nput source Analog Input Source problem Refer Audio Problem Speaker No Sound HP No Sound Sound Check correct Source mode is selected No Sound No Sound No Sound RCA cable OK No Sound Analog Input Source OK Sound Speaker Headphone OK Sound Sound No Sound Do a Factory Setting set to desire channel with sound Check Speaker Headphone Using other input mode 8 2 Troubleshooting Detail Audio Problem 116 S...

Page 117: ...peaker No Sound Tuning OK Refer Tuner Problem Correct UI setting NG OK NG OK NG NG OK OK START DONE Change B board NG OK No Sound No Sound Sound Sound Sound No Sound Do a Factory Setting complete the RF tuning UI setting OK TV System AFT Audio Filter No Sound No Sound UI OK No Sound Sound 8 2 Troubleshooting Detail Audio Problem 117 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 118: ...blem NG OK NG OK NG OK START DONE Change B board No Sound No Sound Sound Sound Do a Factory Setting set to desire HDMI source with sound No Sound No Sound Correct UI Speaker setting NG UI Speaker setting OK TV System settings UI OK No Sound No Sound Sound Sound 8 2 Troubleshooting Detail Audio Problem 118 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 119: ...n OK HDMI cable Physical appearance Check On HDMI connector NG Connector abnormal NG ARC not functioning HDMI Connector Broken Replace Re verify OK Connector no abnormality Resistor Broken Replace Re verify NG R4018 180Ω OK ARC functioning Replace B Board And Re verify END OK R4018 180Ω 5 NG ARC not functioning NG ARC not functioning OK ARC functioning OK ARC functioning OK ARC functioning Turn TV...

Page 120: ...ailure BPA Board HDMI 2 CN4000 HDMI 1 CN4001 Zoom Pin 19 Pin 1 R4018 No Ref No Part No Description 1 R4018 1 218 944 81 RES CHIP 180 1005 8 2 Troubleshooting Detail Audio Problem 120 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 121: ...ailure BPE Board HDMI 2 CN4000 HDMI 1 CN4001 Zoom Pin 19 Pin 1 R4018 No Ref No Part No Description 1 R4018 1 218 944 81 RES CHIP 180 1005 8 2 Troubleshooting Detail Audio Problem 121 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 122: ...el USB Playback OK Refer USB Problem Correct UI setting NG OK NG OK NG OK START DONE Change B board NG UI OK No Sound No Sound Sound Sound Sound No Sound Do a Factory Setting set to desire USB file with sound No Sound No Sound Sound 8 2 Troubleshooting Detail Audio Problem 122 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 123: ...orking in the background If you don t do AC plug OFF ON remain the Service Mode App and User can see the Service Mode after RC ON 1 2 4 3 Remote Commander Service Mode Service Mode Status Information Self Diagnosis History Wide Band Tuning Panel Selection 5_NS7S400HND0101_0 Status 1st Tu Infor LVDS Spectrum 30 Update CI Credentials SERIAL NUMBER EDIT Model Number Setting TEST RESET Off UART Select...

Page 124: ...tion Power Power off Stand by Mode Menu Close service menu Return Previous page Enter Enter next page of focus item Confirm the change Return Previous page Cursor Left Right Up Down Change focus item Change option of focus item Return to previous page Return Return to previous page close service menu 4 2 Service Mode Unique Items Note 1 For changes made to Service Model items to take effect i AC O...

Page 125: ...4 4 Software Version 1 Press Enter or button to enter Status Information 2 Press Enter or Return button to return to Service Mode Only available for IPTV model 125 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 126: ...f diagnosis history Panel Selection STATUS 1st Tu Infor LVDS Spectrum Home Exit Service Mode Tu DataforServ 1_IS6S320CNO0101 30 123475 BCD 9876543 Off Factory SERIALNUMBER EDIT Model NumberSetting TESTRESET UARTSelection HDD Performance Check AAA Status Information Self diagnosis history Panel Selection STATUS 1st Tu Infor LVDS Spectrum SELF CHECK Back Home Exit 002 MAIN_POWER 04 AUD_ERR 04 AUD_ER...

Page 127: ... 000 000 000 000 000 Total Operation Time h Boot Count Panel Operation Time h max 65535 max 65535 max 65535 0 indicates no error detected 1 indicates an error detected Error count Error name Numbers of Standby LED flash BE_I2C PMIC_I2C TU_DEMOD do not have standby LED flash Entry 1 Go to Standby by pressing the power button of remote power key 2 Push the buttons sequentially Display 5 Vol Power Ex...

Page 128: ...REG 19 5V Failure 3 X_AUDIO_MON Audio Failure 3 AUDIO_I2C M_SDA1 SCL1 Audio I2C communication failure 4 PANEL12V_MON Panel 12V Failure 5 PANEL I2C ACK Panel ID NVM Failure 6 BL_ERR Backlight Error 6 LED_I2C M_SDA1 SCL1 LED Driver I2C communication failure 128 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 129: ...g Table to confirm if Panel Selection and LVDS Spectrum values are correct Model Panel Selection LVDS spectrum SV 43 45_NS8S04CNO0101_7 30 SV 50 46_NS8S006CNN0101_7 30 SVW 43 48_NS8S04CNO0101_7 30 SVW 50 46_NS8S006CNN0101_7 30 129 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 130: ...4 9 Serial Number Edit 1 Press button to enter edit mode for Serial Number 2 Press Up or Down button to change number and button to edit next number 130 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 131: ...t data is incorrect Press Enter to save answer 4 If YES is selected the input data is saved into EEPROM SERIAL NUMBER EDIT is greyed out and the serial number that has been input is displayed User will not able to select SERIAL NUMBER EDIT to edit anymore The font color of YES is change to black when it is selected 4 9 Serial Number Edit 131 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 132: ...ial Number Model number clear Serial Number Model Number can be set 5 times only After limit 5 times Serial Number Model Number cannot be clear will keep the last Serial Number Step i Enter Self diagnosis history Self Check ii Press 6 0 Warning please don t reset the serial number unnecessarily Always check the input data is correct before rewrite 4 9 Serial Number Edit 132 SYS SET 2019 01 30 02 4...

Page 133: ...4 10 Model Number Setting 1 Press button to enter edit mode for Model Number 2 Press Up or Down button to select character and to edit next character 133 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 134: ...ata is correct Select NO if input data is incorrect Press Enter to save answer 4 If YES is selected the input data is saved into EEPROM Model Name EDIT is greyed out and the model name that has been input is displayed User will not able to edit anymore The font color of YES is change to black when it is selected 4 10 Model Number Setting 134 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 135: ...umber Model number clear Serial Number Model Number can be set 5 times only After limit 5 times Serial Number Model Number cannot be clear will keep the last Serial Number Step i Enter Self diagnosis history Self Check ii Press 6 0 Warning please don t reset the serial number unnecessarily Always check the input data is correct before rewrite 4 10 Model Number Setting 135 SYS SET 2019 01 30 02 46 ...

Page 136: ...4 11 White Balance 1 Press Enter or button to enter White Balance adjustment 2 Press or to change intended Color Temp adjustment Cool Neutral and Warm 136 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 137: ... around Low luminance Adjustment Default Value 0 4 After adjustment completed go to Data Save and press until it shows W B and press Enter 3 Start WB adjustment by changing R G B Gain Offset register Press Enter Press Data is Saved 4 11 White Balance 137 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 138: ...e Data Save operation again After operation completed just exit the Service Menu page 5 Recall Data operates 2 processes at the same time i Reset current Color temp Data R G B Gain Offset register to default ii Return to original WB data 6 To perform Recall data go to Recall Data and press until it shows W B and press Enter Press Press Enter Reset R G B gain offset to default 4 11 White Balance 13...

Page 139: ...ata Save is needed for every Color Temp once Recall Data is executed to save the default data 7 To get original WB data for service panel please execute Data recall for each color temp 8 AC Off and ON is needed after Recall data For function 6 ii Short time flicker White pattern changes 3 times can be observed to verify the Copy Data operation is working Press Press Enter Return to original WB dat...

Page 140: ...4 12 Aging Mode 1 Press button to turn on Aging Mode 2 Press button to turn off Aging Mode 140 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 141: ...4 13 Tuner Detection 1 Press Enter or button to enter Tuner Detection 2 Go to Back and press Enter or button to return to Service Mode 141 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 142: ...ctly Tuner Status Wrong Region Wrong tuner module is inserted Tuner Status will only update if Tuner Check On and AC Off On is already performed 5 Expected Tuner Type is the expected tuner module to be inserted to TV 6 Mounted Tuner Type is the type of tuner module that is currently inserted to TV Tuner Type Tuner Module region 0 AEP T2S2 1Tuner 2 AEP T2 3 TW DVB 1 Tuner 4 CH HK 1Tuner 5 UC MX 1 T...

Page 143: ...onnected to an amplifier that support ARC and set Atmos EDID even when amplifier doesn t support Atmos ATMOS_CEC_DISABLE EEPROM 0x30A0 Data 0 A Default 0 Purpose Data A is able to skip Atmos judgment by CEC Report Short Audio Descriptor comes from the amplifier and to set Atmos EDID as the service c m to an amplifier that supports Atmos but it reply NO Atmos Remarks 1 This data is not changed by s...

Page 144: ...ault 0 Purpose To avoid CEC conflict for Non CEC compliant device Usage When market claim happen such as Bravia Sync malfunction or no ARC sound happen due to source device that make CEC conflict then Service side is required to change this service register from 0 to A Remarks 1 This data is not changed by software update or AC Off On only change from service menu 2 Need to turn AC off on after ch...

Page 145: ...rn button to return to Service Mode Read_HDMI_EDID Purpose To read HDMI EDID data without using any external equipment Usage 1 When market claim or product ship out happen Service side and Production side can easily read the EDID without disassembling rear cover 2 To simplify EDID checking 145 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 146: ...ress or Enter Option Purpose Segment Not used for Service Please don t change any setting Shipping region Not used for Service Please don t change any setting Tuner ID To select the Tuner type of the Set Please don t change this setting unless for service board replacement EU only 146 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

Page 147: ...will reboot to reflect the new option bit setting 2 Press enter to confirm Tuner ID Pop up will display Region Tuner ID Model EU 0 AEP T2S2 KDL XXWXXX5 KDL XXRX4X5 1 AEP T2 KDL XXWXXX3 KDL XXRX4X3 2 AEP STD KDL XXWXXX0 KDL XXRX4X0 Important notice Please make sure to select correct Tuner ID based on Model information Wrong tuner may cause TV to reboot No picture X Don t care value 147 SYS SET 2019...

Page 148: ... destination USB2 0 Port 0 USB2 0 Port 1 USB Stack PCMCIA P TS HDMI 1 ARC Side Key I O CH INPUT D AMP LED Driver Standard DC IN BE IC Wi Fi Module USB2 0 2SP LVDS LED Backlight 19 5V from AC adapter I2C PWM I2C eMMC4 5 4GB HDMI 2 H Board HP A OUT PCMIA for Europe Region P MI C I2C Composite EU CVBS2P AU_SCART_IN_L R Others CVBS0P AU_V2_IN_L R MHL HP AMP Composite Opt SPDIF 148 SYS SET 2019 01 30 0...

Page 149: ... 12 40 SCL PIC Lai WY Panel Mecha PIC Kelly Harness GND 13 39 GND EVEN_4P 14 38 EVEN_4P Header 1 819 464 11 EVEN_4N 15 37 EVEN_4N SM02B GHS TB EVEN_3P 16 36 EVEN_3P Ca 1 A2 2 EVEN_3N 17 35 EVEN_3N An 2 1 GND 18 34 GND EVEN_CLKP 19 33 EVEN_CLKP PIC Yazid Adaptor connector EVEN_CLKN 20 PIC Kelly FFC 32 EVEN_CLKN Ca 1 A3 2 GND 21 31 GND An 2 A1 1 AWG 28 CN9000 1 819 445 11 EVEN_2P 22 30 EVEN_2P A1 2 ...

Page 150: ...MODE 7 45 SA_MODE An 2 L2 1 AWG 28 2 NC LVDS_SEL 8 44 LVDS_SEL L4 1 3 BL_LED01 B_INT WP 9 43 B_INT WP R4 1 4 BL_LED02 NC 10 42 NC GND Ca 1 3 AWG 28 5 NC SDA 11 41 SDA An 2 L3 1 R1 2 6 BL_VCC02 SCL 12 40 SCL AWG 28 GND 13 39 GND EVEN_4P 14 38 EVEN_4P EVEN_4N 15 37 EVEN_4N Ca 1 R2 2 EVEN_3P 16 36 EVEN_3P An 2 6 EVEN_3N 17 35 EVEN_3N GND 18 34 GND EVEN_CLKP 19 PIC Kelly FFC 33 EVEN_CLKP Ca 1 R3 2 EVE...

Page 151: ...9 888 763 01 English 2018 01 Sony EMCS M Sdn Bhd SVPM 151 SYS SET 2019 01 30 02 46 26 GMT 09 00 ...

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