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Cannot print images.
• RAW images cannot be printed. To print RAW images, first convert them to JPEG images using
“Image Data Converter.”
The color of the image is strange.
• When you print the images recorded in [AdobeRGB] mode using sRGB printers that are not
compatible with Adobe RGB (DCF2.0/Exif2.21 or later), the images are printed at a lower saturation.
Images are printed with both edges cut off.
• Depending on your printer, the left, right, top, and bottom edges of the image may be cut off.
Especially when you print an image shot with the aspect ratio set to [16:9], the lateral end of the image
may be cut off.
• When printing images using your printer, cancel the trimming or borderless settings of the printer.
Consult the printer manufacturer as to whether the printer provides these functions or not.
• When you print images at a shop, ask the shop whether they can print the images without cutting off
both edges.
Cannot print images with the date.
• Using “PlayMemories Home,” you can print images with date.
• The camera does not have a feature for superimposing dates on images. However, because the images
shot with the camera include information on the recording date, you can print images with the date
superimposed if the printer or the software can recognize Exif information. For compatibility with
Exif information, consult the manufacturer of the printer or the software.
• When you print images at a shop, images can be printed with the date if you ask them to do so.
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using
it.
The message “Set Area/Date/Time.” appears when the camera is turned on.
• The camera has been left unused for sometime with a low battery or no battery pack. Charge the
battery pack and set the date again (page 137). If the message appears every time you charge the
battery pack, the internal rechargeable battery may be exhausted. Consult your Sony dealer or local
authorized Sony service facility.
The date and time are recorded incorrectly.
• Correct or check the date and time setting by selecting MENU
t
[Setup]
t
[Date/Time Setup].
The number of recordable images does not decrease, or decreases 2 images at a
time.
• This is because the compression rate and the image size after compression change depending on the
image when you shoot a JPEG image.
The setting is reset without the resetting operation.
• The battery pack was removed when the power switch was set to ON. When removing the battery
pack, make sure the camera is turned off and the access lamp is not lit.
Printing
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