81
Troubleshooting
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To reset the phone
1
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}
tab
}
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or
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.
3
When instructions appear
}
.
Error messages
Possible cause: There is no SIM card
in the phone or you may have inserted
it incorrectly.
Possible cause: The SIM card
connectors need cleaning.
Solution: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. In that
case, contact your network operator
to ask for a new SIM card.
Possible cause: The phone is set to
only work with certain SIM cards.
Solution: Check if you are using the
correct operator SIM card for your
phone.
Possible cause: You have entered
your PIN or PIN2 incorrectly.
Solution: Enter the correct PIN or PIN2
}
Possible cause: You have entered
your PIN or PIN2 code incorrectly
three times in a row.
Solution: To unblock
Possible cause: The two codes that
you have entered do not match.
Solution: When you want to change a
security code (for example your PIN)
you have to confirm the new code by
entering exactly the same code again.
Possible cause: Your phone is in flight
mode.
Solution: Restart the phone in normal
mode
melodies and pictures that you have
downloaded, received or edited is also
deleted.
