82
Troubleshooting
Solution
: Insert a SIM card
5 To insert SIM card and battery
Possible cause
: The SIM card
connectors need cleaning.
Solution
: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. In that
case, contact your service provider
to ask for a new SIM card.
Possible cause
: The phone is set
to only work with certain SIM cards.
Solution
: Verify whether you are using
the correct operator SIM card for your
phone.
Possible cause
: You have entered
your PIN or PIN2 incorrectly.
Solution
: Enter the correct PIN
or PIN2
}
.
Possible cause
: You have entered
your PIN or PIN2 code incorrectly
three times in a row.
Solution
: To unblock
Possible cause
: The two codes
that you have entered do not match.
Solution
: When you want to change
a security code (for example your PIN)
you have to confirm the new code by
entering exactly the same code again.
Possible cause
: Your phone
is in flight mode.
Solution
: Restart the phone in
normal mode
.
Possible cause
: Your phone is
not receiving any radio signal,
or the received signal is too weak.
Solution
: Contact your service
provider and make sure that the
network has coverage where you
are. If so, search for a network.
Possible cause
: The SIM card is not
working properly.
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