I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that
all entries in the code memo are
deleted. The next time you enter the
code memo, you must proceed as if
you are opening it for the first time.
To reset code memo
1
From Homescreen select
Menu
>
Organiser
>
Code memo
.
2
Enter an incorrect passcode 3 times.
3
Reset Code memo and delete all
items?
appears.
4
Select
Yes
.
Where can I find the regulatory
information such as my IMEI number
if I cannot turn on my phone?
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See
To insert the SIM card
on page 6.
The SIM card connectors need
cleaning. If the card is damaged,
contact Orange.
Insert correct SIM card
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and
select
Yes
.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see
SIM card lock
on
page 63.
Codes do not match
Codes that you have entered do not
match. When you want to change a
68
Troubleshooting
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