68
Troubleshooting
Where can I find the regulatory
information such as my IMEI number
if I can’t turn on my cell phone?
Error Messages
There is no SIM card in your cell
phone or you may have inserted it
incorrectly.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Your cell phone is set to work only
with certain SIM cards. Check if you
are using the correct operator SIM
card.
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and
select
. See
on page 5.
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see
SIM card lock
on
page 64.
Codes that you have entered do not
match. When you want to change a
security code, for example your PIN,
you have to confirm the new code.
See
SIM card lock
on page 64.
Y
our cell phone is in flight mode.
See
Flight mode
on page 6.
Your cell phone is not receiving any
network signal, or the received signal
is too weak. Contact your network
operator and make sure that the
network has coverage where you are.
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