Sonnet Fusion RAID Storage Systems, Operation Manual

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1.9 SNMP Configuration
Troubleshooting
Requests from an MIB browser time out :
• Ensure the agent is not disabled
• Ensure the Management Station is using the port for the system
service if the agent is in subagent mode or the port displayed on
the SNMP pane if the agent is enabled.
• Ensure the community string used by the Management Station
is accepted by the system service when in subagent mode or
is displayed in the communities list on the SNMP pane if the
agent is enabled. Be sure the Send Authentication TRAP option
is selected, committed, and then try again. If the community
is a problem, each of the configured trap destinations will be
notified.
• Ensure the Management Station is using SNMPv1 or SNMPv2c,
unless the system service is being used.
• If in subagent mode, the system service may be misconfigured.
Try enabling the agent and using the Management Station to
talk directly to it. You will have to change the port value and
likely the community string.
Traps are not received when testing
• Ensure the agent is not disabled
• Ensure the Enable TRAPs option is checked.
• Ensure a trap recipient is properly configured and running on
each machine in the destination table, at the specified port.
• Ensure the community associated with the destination is in the
trap recipient’s community list.
RAID OIDs are skipped when walking or the tables are empty
• Ensure the driver for the RAID controller is installed. This can
be seen on the Basic Info pane for the controller.
Note: To properly work with Net-SNMP when configured as a
subagent, the Net-SNMP package has to be installed “With
Windows Extension DLL Support”. This is an option during the
installation of Net-SNMP.
Note: The architecture of Net-SNMP installed has to match the OS;
i.e. if you are using a 64-bit OS the 64-bit version of Net-SNMP
must be installed.