Question
Answer
Solution (s)
1. Why does the indicator
lamp not light up; no mist
and no air flow from the
fan?
a. Mains plug not properly inserted and power
switched off.
b. "MIST“ button switched off.
a. Make sure the mains plug is fully inserted in
the mains socket and the power is switched on.
b. Switch the "MIST“ button on.
2.The ultrasonic converter
functions properly but no
mist is sprayed.
a. Water tank broken or cracked so that the
outlet channel is full of water.
b. Fan does not function.
a. Pour the water out of the outlet channel. Fit
with a new water tank.
b. Fit a new fan.
3. Why is no mist sprayed,
even if the indicator lamp
lights up and the fan
functions?
a. No water or water level too low.
b. Float not floating on water.
c. Surface of ultrasonic converter encrusted.
d. Clamping plate of water level switch loose.
e. Ultrasonic converter damaged.
a. Fill with water.
b. Remove float and refit it in position.
c. Clean ultrasonic converter with supplied
detergent.
d. Refit clamping plate of water level switch.
e. Replace ultrasonic converter.
4. Why does the mist
smell funny?
a. Funny smell of a new product disappears
after a certain period of use.
b. Dirty water or water has been standing for
too long.
a. Remove tank and open tank cover; allow to
dry at a dry ventilated place.
b. Clean water tank and outlet channel and fill
with fresh water.
5. Why does the fan not
work?
a. The power plug may be damaged or the
fuses may have blown.
b. Printed circuit board damaged.
a. Make sure the power plug works and check
the fuses.
b. Replace printed circuit board.
6.
. Obvious vibrations.
a. The rear protective housing is loose.
b. The blade hub has become loose.
c. The blade is damaged.
d. The blade is imbalanced.
a. Fix the rear protective housing.
b. Tighten the blade hub.
c. Fit new fan blade.
d. Turn fan blade through 180° and then refit
the blade.
7.
Another unusual
problem.
a. Smoke or the smell of fire comes from the
motor.
b. Exposed metal parts, electrical system or
fan insulation damaged.
c. The rear motor housing is damaged.
a./b./c. Disconnect the appliance from the
mains and return to the seller for repair.
