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15.
Warranty
1.
Social name and address of the producer and Object
Solzaima, S.A.
Rua dos Outarelos, 111
3750-362 Belazaima do Chão
This document does not substantiate the provision by Solzaima S.A. of a voluntary warranty on its
produced and marketed products (from now on mentioned as "Product (s)"), but rather a guide,
intended to be enlightening for the effective activation of the legal warranty that benefits consumers
(from now on mentioned as "Warranty"). This document does not affect the legal rights of warranty,
emerging from the purchase agreement whose purpose is the Product(s).
2.
Product identification on which rests the warranty
The activation of the warranty presupposes prior and correct identification of the product object
towards Solzaima, SA, being promoted by providing the Product ´s packing data indicated in the
purchase invoice or in the product characteristics plate (model and serial number).
3.
Product warranty terms
3.1
Solzaima, S.A., responds to the Buyer, for the lack of conformity of the Product with the
respective contract of sale, within the following periods:
3.1.1 A period of 24 months from the date of delivery of the good, in the case of domestic
use of the product, save the provisions of the following number regarding the intensive use;
3.1.2 A term of 6 months from the date of delivery of the goods, in the case of professional,
or industrial, or intensive use of the products - Solzaima means by professional, industrial or intensive
use of all products installed in industrial spaces, commercial, or whose use exceeds 1500 hours per
calendar year;
3.2
A functional test of the product must be performed before finishing the installation (plaster,
masonry, coatings, paintings, among others);
3.3
No equipment can be replaced after the 1st Burn without the express authorization of the
producer;
3.4
Any product must be repaired on the site of installation without causing serious inconvenience
to the parties, save, if this proves impossible, or disproportionate;
3.5
In order to exercise its rights, and provided that the term indicated in 3.1 is not exceeded, the
Buyer must report in writing to Solzaima, S.A., the lack of conformity of the Product within a
maximum period of:
3.5.1 60 (sixty) days after the date on which it has detected it in the case of domestic use of
the product;
3.5.2 Thirty (30) days from the date of its detection, in the case of professional use of the
Product.
