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5.7
Closing your Red Alert or Incapacitation Alarm
Once you feel that your situation no longer needs monitoring, you can close an alert down.
If your Red Alert activation was raised by the Rip Alarm, you must first re-insert the lanyard plug.
The Red Alert & Incapacitation Alarm call can only be closed by you. After you feel a set of 2 vibrations or 3 vibrations, press and hold the Red Alert button for 1.5 seconds, you
will feel 2 longer vibrations. The Red Alert is now closed.
5.8
Location
The SoloProtect ID Pro comes equipped with multiple means by which a device user can be located should they require assistance. Each time a user initiates a Device Check, or
Alert, all of this information is shared with the ARC. This means that even if one or more of these services is out of coverage, we’re still able to confirm a device user’s location with
relative accuracy should they need assistance. These functions are described below.
GNSS (Global Navigation Satellite System)
Your SoloProtect ID Pro is configured so that a GNSS Location request is made in the following situations:
• When you press any of your SoloProtect ID Pro buttons
• When you check the status of your SoloProtect ID Pro
• When you enter an Amber Alert state
• When you enter a Red Alert state
In the event of a serious incident transmission of your Location along with your Amber Alert Voice message will help inform a fast and comprehensive escalation process, and
therefore the best possible response.
Your current GNSS location fix status is transmitted at the end of a Device Check. Your GNSS location is also requested and transmitted during any open Red Alert. You should
always perform a Device Check and get a GNSS location fix after turning your SoloProtect ID Pro on, or when moving outside from an indoor location.
GNSS requires a clear line of site to the sky, not obstructed by buildings or other obstacles. The GNSS location operation will not work whilst the unit is indoors.
SoloProtect ID Pro Start Guide v1.02
© SoloProtect Ltd, 2019
