SCG-5608 User Manual Ver. 1.0
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5
Technical Support and Warranty
5.1
Technical Support
If you have any question regarding operation of the product, visit Customer Support
FAQ corner and the message board on Sollae Systems
’
web site or send us an email at
the following address:
⚫
⚫
https://www.eztcp.com/en/support/qna.php
5.2
Warranty
5.2.1
Free Repair Services
For product failures occurring within 2 years after purchase, Sollae Systems provides
free repair services or exchange the product. However, if the product failure is due
to user
’
s fault, repair service fees will be charged or the product will be replaced
at user
’
s expense.
5.2.2
Charged Repair Services
For product failures occurring after the warranty period (2 years) or resulting from
user
’
s fault, repair service fees will be charged and the product will be replaced at
user
’
s expense.
