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SolarEdge Smart EV Charger Installation Manual Download Page 56

Support Contact Information

If you have technical problems concerning SolarEdge products, please contact us:

https://www.solaredge.com/service/support

Before contact, make sure to have the following information at hand:

Model and serial number of the product in question.

The error indicated on the product's mobile application.

The communication method to the SolarEdge ,monitoring platform , if the site is 

connected.

Smart EV Charger Installation MAN-01-00657-1.0

55

   Support Contact Information

Summary of Contents for Smart EV Charger

Page 1: ...Installation Guide Smart EV Charger For North America Version 1 0...

Page 2: ...e and without notice You may refer to the SolarEdge web site https www solaredge com us for the most updated version All company and brand products and service names are trademarks or registered trade...

Page 3: ...r installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the i...

Page 4: ...Revision History Version 1 0 December 2019 first release Smart EV Charger Installation MAN 01 00657 1 0 3 Revision History...

Page 5: ...essional Installer Connecting the AC Directly to the Smart EV Charger 22 Required Equipment 22 Main Procedure 22 Grid Connection Guidelines 22 Setting the Circuit Breaker Ratings 22 Supported AC Grids...

Page 6: ...Communication Options 44 Viewing Communication Status 45 Chapter 8 Errors and Troubleshooting 46 Appendix A Professional Installer Connecting the Smart EV Charger to an Energy Meter 49 Energy Meter DI...

Page 7: ...as faite ou suivi correctement pourrait causer des blessures ou un danger de mort Ne pas d passer une telle note avant que les conditions requises soient totallement comprises et accomplies CAUTION De...

Page 8: ...ible cord use in accordance with CE code Part I Rule 4 012 is to be determined by the local inspection authority having jurisdiction 1 An insulated grounding conductor that is identical in size insula...

Page 9: ...ticle 1 doit tre reli la terre l quipement de service ou lorsqu il est aliment par un syst me d riv s par ment au transformateur d alimentation WARNING Before operating the Smart EV Charger ensure tha...

Page 10: ...a maximum Overcurrent Protection Device OCPD of 50A WARNING Le chargeur EV intelligent doit tre connect un circuit AC dedi avec un protecteur de surtension de 50A Smart EV Charger Installation MAN 01...

Page 11: ...pour V hicule lectrique est fourni avec un interrupteur de moniteur d isolation IMI pour la protection contre les d fauts la terre NOTE The Smart EV Charger is NEMA type 3R rated Unused conduit entry...

Page 12: ...ntroduite dans une prise appropri e install e correctement et mise la terre conform ment aux codes et r glements locaux WARNING Improper connection of the equipment grounding conductor might result in...

Page 13: ...circuit interrupting device automatique incluse CAUTION Do not use this product if there is any damage to the unit ATTENTION Ne pas utiliser pas ce produit si l appareil est endommag CAUTION Do not us...

Page 14: ...ers the following connection options to the grid AC plug NEMA 6 50 used for plugging the Smart EV Charger into the wall socket for connecting to the alternating current AC Direct AC connection to the...

Page 15: ...ge Smart EV Charger Station Smart EV Charger mounting bracket and tightening screws EV Cable Package EV Cable EV Cable Locker Required Equipment Screwdriver Unibit Drill Chapter 1 Introduction to Smar...

Page 16: ...ollowing functionality Press Description Short press In case of malfunction restarts the Smart EV Charger In case the Smart EV Charger is on scheduling mode press to immediately start charging Long pr...

Page 17: ...n Breathing Ready to charge No network connection Purple Fast blinking Wi Fi is available Smart EV Charger not connected to the network ON Wi Fi is available and Smart EV Charger is connected to the n...

Page 18: ...termine the Smart EV Charger mounting location on the mounting surface 2 Maintain the following minimum clearance areas between the Smart EV Charger and other objects 8 from the top and sides of the S...

Page 19: ...the supplied bolt to the Smart EV Charger To connect the Smart EV charger cable 1 Align the two white arrows on the Smart EV charger cable connector with the white dot on the Smart EV Charger connecto...

Page 20: ...asten it see the following figure 4 Assemble the two parts of the cable lock around the cable connector Push the parts together until they click to lock see the following figure Smart EV Charger Insta...

Page 21: ...you get to the Scan the QR Barcode screen 2 Scan the QR barcode on the silver sticker located on the side of the device To configure and use mySolarEdge 1 Login using your credentials 2 Press the Sma...

Page 22: ...r will sound 1 short beep and the green LED will change from breathing to blinking indicating a proper connection The charging starts automatically indicated by 2 short beeps and 1 long beep while the...

Page 23: ...elines The conduits hubs and fittings must be suited for field wiring systems Use only copper conductors rated for a minimum of 167 F Use the conduit and wiring appropriate for the installation locati...

Page 24: ...rger DIP switches according to your circuit breaker rating to set maximum allowed AC current from the grid By default the DIP switch is set to the 40A which is the maximum allowed AC current Circuit B...

Page 25: ...AC grids supported by Smart EV Charger Removing the Smart EV Charger Covers The Smart EV Charger has two covers a top cover and a bottom cover You must remove both covers to open the Smart EV Charger...

Page 26: ...s a result of incautious cover removal ATTENTION Lors du retrait du couvercle assurez vous de ne pas endommager les composants internes SolarEdge ne peut tre tenue pour responsable des composants endo...

Page 27: ...vers on page 24 2 Release the two clamping screws and remove the clamp See Figure 6 3 Push the terminal blocks levers up to release the G L1 and L2 wires See Figure 6 A neutral connection to the Smart...

Page 28: ...AC conduit entry NOTE Connect the equipment grounding before connecting the AC wires to the AC terminal block Veillez relier le conducteur de PE la terre avant de connecter les fils CA au bornier CA...

Page 29: ...ected wires 7 Close the Smart EV Charger covers See Closing the Smart EV Charger Covers on page 34 Chapter 5 Professional Installer Connecting the AC Directly to the Smart EV Charger 28 Smart EV Charg...

Page 30: ...described in these following procedures using the supplied kit Kit Contents 2 terminal blocks 9 hole bus bar Required Equipment Unibit drill Open ended 36mm wrench 3 6 5mm flat blade screwdriver Main...

Page 31: ...tch and wait until the green LED is blinking indicating that the DC voltage is safe 50V or wait five minutes before continuing to the next step 2 Disconnect the AC to the inverter by turning OFF the c...

Page 32: ...right side as shown in the following image taking care not to interfere with any of the internal components see the following figure It is recommended to use a Unibit drill Replacing the AC terminal...

Page 33: ...to unlock the clamp mechanism 4 Press the latch with your finger to hold the clamp in the unlock position 5 Fully insert the AC cables into the cable openings and slightly rotate the screwdriver count...

Page 34: ...e Smart EV Charger 1 Disconnect the AC plug from the bottom of the Smart EV Charger See Disconnecting the AC Plug on page 26 2 Insert the AC cable that contains the L1 L2 and grounding wires through t...

Page 35: ...r covers 1 Place the bottom cover on the Smart EV Charger and tighten the screws see the following figure 2 Place the top cover on the bottom cover insert and tighten screws see the following figure C...

Page 36: ...Smart EV Charger Installation MAN 01 00657 1 0 35 Closing the Smart EV Charger Covers...

Page 37: ...communication products offered by SolarEdge are supported Wi Fi A Wi Fi connection is provided for connecting to mySolarEdge app SetApp and to the monitoring platform An antenna is required and avail...

Page 38: ...ion of the various communication options The table below describes the functionality of each gland opening Unused openings should remain sealed Opening for cable size diameter Connection type 2 5 5 mm...

Page 39: ...a shielded Ethernet cable Cat5 5E STP may be used Maximum distance between the Smart EV Charger and the router 330 ft NOTE If using a cable longer than 33 ft in areas where there is a risk of induced...

Page 40: ...ber fitting from the gland and insert the CAT5 6 cable through the gland and through the gland opening in the Smart EV Charger 5 Insert the cable through the opening in the Smart EV Charger towards th...

Page 41: ...of cable connect as follows a Insert the cable through the gland b Remove the cable s external insulation using a crimping tool or cable cutter and expose eight wires c Insert the eight wires into an...

Page 42: ...e Smart EV Charger is configured by default to LAN a Turn ON the AC to the Smart EV Charger by turning ON the circuit breaker on the main distribution panel WARNING ELECTRICAL SHOCK HAZARD Do not touc...

Page 43: ...ls refer to https www solaredge com sites default files overvoltage_ surge_protection_na pdf If grounded metal conduit are used for routing the communication wires a lightning protection device is not...

Page 44: ...nitoring Platform After connecting and configuring a communication option perform the following steps to check that the connection to the monitoring server has been successfully established To verify...

Page 45: ...Smart EV Charger 1 Download and Follow the on screen instructions to configure and use SetApp with Smart EV Charger Configuring Communication Options Communication settings can be configured only afte...

Page 46: ...n displays the status of connection option s LAN RS485 Wi Fi and cellular To view communication status 1 From the Commissioning menu select Status then scroll down to the Communication section For eac...

Page 47: ...eck that the internal connections on the communication board are properly done 1Cx1 1Cx8 Over Current Press Charge Now Smart EV Charger AC over current Press the Charge Now push button on the Smart EV...

Page 48: ...er is powered by the inverter then turn the inverter AC circuit breaker OFF and ON If the EV Charger is standalone then turn the EV Charger AC circuit OFF and ON 1CxB D 1Cx10 1Cx11 Interface Error Pil...

Page 49: ...Smart EV Charger see Figure 2 or Tap Charge Now on the EV Smart Charger tab of the Monitoring App 1CxC Vent not supported Disconnect from EV The SolarEdge Smart EV charger does not charge vehicles tha...

Page 50: ...the meter The addressing options are listed in the table below See the figureID and termination DIP switches on page 50 for switch direction guidelines Table 1 Energy Meter ID DIP Switches Modbus Addr...

Page 51: ...ble to the Energy Meter as explained in the Energy Meter s installation guide 2 Remove the seal from one of the openings in the communication gland at the bottom of the Smart EV Charger and insert the...

Page 52: ...for all A pins the same color for all B pins and the same color for all G pins The wire for G is not from the same twisted pair as A or B 5 Insert the twisted wires into the connector and tighten them...

Page 53: ...chanical Specifications The following figure provides Smart EV Charger dimensions in in Figure 14 Smart EV Charger dimensions Mechanical Specifications 52 Smart EV Charger Installation MAN 01 00657 1...

Page 54: ...atus LEDs Fault Indicator Yes EV Charger Unplugging Detection Yes current termination according to SAE J1772 EV Charger EV Charger Ground Connection Monitoring Yes continuous EV Charger Configuration...

Page 55: ...onnector SAE J1772 2009 EV Charger Dimensions H x W x D 12 x 7 3 x 6 309 x 190 x 154 in mm EV Charger Cable Length 25 7 6 ft m EV Charger Cable Weight 12 5 5 7 lb kg EV Charger Cable Operating Tempera...

Page 56: ...ort Before contact make sure to have the following information at hand Model and serial number of the product in question The error indicated on the product s mobile application The communication meth...

Page 57: ......

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