Appendix A: Errors and Troubleshooting
SolarEdge Installation Guide - MAN-01-00060-2.6
58
Error
# single
phase
AC # Error
LCD Message
Description
help
31, 33
64/65/66
AC Voltage Too High (L1 /
2/3)
Line voltage above the limit
permitted in this country.
•
Check that the inverter is configured to
the correct country.
•
Turn off the inverters in the site and check the AC
voltage.
•
If the inverter is far from the grid connection
point, use a larger gauge wire CA.
•
Consult the network operator.
•
If permitted by local authorities, use the
SolarEdge Configuration Tool to change settings.
32, 41
61/62/63,
67/68/69
AC Voltage Too Low The voltage network
is below the limit permitted in this
country.
•
Check that the inverter is configured to
the correct country.
•
Consult the network operator.
•
If permitted by local authorities, use the
SolarEdge Configuration Tool to change settings.
34
79/80/81
Freq. Too High AC
(L1 / 2/3)
The frequency is above the limit
permitted in this country.
A treated in the same manner as the error 32.
35
82/83/84
Freq. AC Too Low (L1
/ 2/3)
The frequency is below the limit
permitted in this country.
A treated in the same manner as the error 32.
36
72/74/75
DC injection (L1 /
2/3)
DC power detected on the AC
output
If the fault persists, contact SolarEdge
support.
40
N / A
islanding
The AC voltage is out of range.
The inverter is stopped due to
islanding.
When AC voltage returns the inverter should restart
after the reconnection time that depends on the
country's network connection codes. If the problem
persists, consult the network operator whether
frequent AC disruptions occur on the site.
43
N / A
Internal Hardware Error
Internal hardware error If the problem persists, contact
SolarEdge support.
44
44
No select countries.
The inverter is not configured to
any country.
Select the country, as described on page 34
