If the status in the Meters section of the Status page is "Comm. Error"
Meters
Export Meter
RS485-1
Modbus ID #2
Status
Comm. Error
Power
7.60 kW
Energy
8.42 MWh
Check the following:
The meter's RS485 address DIP switch settings. Refer to "ID DIP switches" on page 8.
The meter's Termination DIP switch settings. Refer to "Termination DIP switches" on
That the meter is configured as required in the chapter "Configuration" on page 21
The RS485 wiring between the meter and the inverter/Commercial Gateway as
specified in
To connect the RS485 wiring to the inverter: on page 17
There are no loose connections at the inverter connectors and at the meter,
specifically the RS485 wiring.
Check for water damage or sealing problems:
Inspect the entire conduit run for possible points of water penetration, and fix
leaks.
Ensure that proper outdoor rated components are used.
Use a Voltmeter to measure the voltage on the meter's AC wiring. The line to line
voltage should be according to the meter's specifications.
Energy Meter with Modbus Connection MAN-01-00270-1.3
30
Troubleshooting the Meter using SetApp
