SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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PART F - GENERAL TERMS
Back-up if sole or dominant power supply
If the PV System is to be the sole or dominant power supply for your business or application, you should
ensure that you have back up redundancy if the PV System were to become inoperable for any reason. We
suggest that you seek advice from your electrician or qualified professional about your needs and build
backup redundancy into your electricity supply system.
Application of this warranty
This warranty requires the PV System is installed according to the latest safety, installation and operation
instructions provided by Solahart and with all relevant statutory and local requirements in the State or
Territory in which the PV System is installed, and does not apply to defects, damage, malfunction, power
output or service failures which have been caused by:
1.
repair, modifications or movement of the PV System by someone other than a Solahart Dealer or a
Solahart Accredited Service Agent;
2.
abuse, misuse or abnormal use, accident, negligent acts, power failures or surges, lightning, fire, flood,
hail or any other natural disaster, accidental breakage, actions of third parties and other events or
accidents outside Solahart’s control and/or not arising under normal operating conditions;
3.
operating the PV System in an unintended environment or under incorrect safety or protection
conditions;
4.
failure to operate and/or maintain the PV System in accordance with the Solahart Owner’s Guide and
Installation Instructions – PV Systems;
5.
transport damage;
6.
wear and tear from adverse conditions including corrosive atmospheric conditions e.g. salt, ocean spray,
dust storm or other weather damage;
7.
cosmetic defects;
8.
any improper attachment, installation or application of the PV System, and any insufficient framing if the
PV System is a frameless module;
9.
insufficient ventilation of the device;
10.
failure to observe the applicable safety regulations; or any factor identified in the Solahart Owner’s
Guide and Installation Instructions– PV Systems;
11.
Ignoring safety warnings and instructions contained in all documents relevant to the PV System.
If your claim relates to a failure to operate in accordance with the Solahart Owner’s Guide and Installation
Instructions– PV Systems as a result of one of the factors listed above, Solahart may charge you at its
standard rates for its time and materials related to your claim.
Location and positioning
Where the PV System is installed outside the boundaries of a metropolitan area (as defined by Solahart) or
further than 25 km from a regional Solahart Dealer, the cost of transport, insurance and travelling costs to
the nearest Solahart Dealer shall be the owner’s responsibility. Where the PV System is installed in a
position that does not allow safe, ready access, the cost of accessing the site safely, including the cost of
additional materials handling and/or safety equipment, shall be the owner’s responsibility.
Replacements
Solahart may use remanufactured or refurbished parts or products when repairing or replacing any PV
System under this Limited Warranty. Any exchanged or replaced parts or PV Systems will become the
property of Solahart. The Warranty Periods set out above will not be extended in any way in the event of a
replacement or repair of a PV System. The replaced PV System does not carry a new Solahart warranty.
Limitation of this warranty
This Limited Warranty is provided voluntarily and free of charge and does not constitute an independent
guarantee promise. Therefore, if any defect materially affects the functionality of the PV System, the Original
End-User’s remedies under this Warranty are limited exclusively to the remedies set out above in the
warranty cases specified herein.
