5
SOLAHART THERMOSIPHON
SOLAR WATER HEATER WARRANTY
3.
WHAT IS COVERED BY THE SOLAHART WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
3.1
Solahart will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:
What components are covered
The period from the date of
installation in which the fault must
appear in order to be covered
What coverage you receive
J, L Tank Systems (from date of installation)
All components
(only if a tank, collector(s) and
components are purchased and installed
as a complete new Solahart system)
Years 1 to 5
Repair and/or replacement of the faulty component,
free of charge, including labour.
F, LF, LX Tank Free Heat Systems (from date of installation)
All components
(only if a tank, collector(s) and
components are purchased and installed
as a complete new Solahart system)
Years 1 to 5
Repair and/or replacement of the faulty component,
free of charge, including labour.
The cylinder and solar collector(s)
(only if a tank, collector(s) and
components are purchased and installed
as a complete new Solahart system)
Years 6 to 10
Replacement cylinder or solar collector, free of
charge. Installation and repair labour costs are the
responsibility of the owner.
Individual Cylinder, Collector, Component (from date of installation)
All components
Year 1
Repair and/or replacement of the faulty component,
free of charge, including labour.
The cylinder and solar collector(s)
(only if a tank, collector(s) and
components are purchased and installed
as part of an existing Solahart system)
Years 2 to 5
Replacement cylinder or solar collector, free of
charge. Installation and repair labour costs are the
responsibility of the owner.
4.
ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1
To be entitled to make a claim under this warranty you need to:
a)
Be the owner of the water heater or have consent of the owner to act on their behalf.
b)
Contact Solahart without undue delay after detection of the defect and, in any event, within the applicable warranty period.
4.2
You are not entitled to make a claim under this warranty if your water heater:
a)
Does not have its original serial numbers or rating labels.
5.
HOW TO MAKE A CLAIM UNDER THIS WARRANTY
5.1
If you wish to make a claim under this warranty, you need to:
a)
Contact Solahart on 1800 638 011 (Australia only)
and provide owner’s d
etails, address of the water heater, a contact number and
date of
installation of the water heater or if that’s unavailable, the date of manufacture a
nd serial number (from the rating label on the
water heater). In other countries, contact your local Solahart Distributor.
b)
Solahart will arrange for the water heater to be tested and assessed on-site.
c)
If Solahart determines that you have a valid warranty claim, Solahart will repair or replace the water heater in accordance with this
warranty.
5.2
Any expenses incurred in the making of a claim under this warranty will be borne by you.
6.
THE AUSTRALIAN CONSUMER LAW
6.1
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
6.2
The Solahart warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.
Summary of Contents for 151J
Page 45: ...45 INSTALLATION DIAGRAMS MODELS 151L 181L 151L 181L ...
Page 47: ...47 INSTALLATION DIAGRAMS MODELS 302L 303L 302L 303L ...
Page 51: ...CONNECTION DETAILS 51 With Pitch Tiled Roof Mounting ...
Page 58: ...58 This page is intentionally blank ...
