•
If the signal from reading modules in the place of the WB169-RFG module installation is sufficiently
strong and the module is set correctly, replace the module according to paragraph
. If after the replac-
ing a new module works correctly, label the dismantled module as ”defective”. If there is no apparent
physical damage on the module and it is still under warranty, follow the warranty claim procedure;
•
If even after replacing the new module does not work correctly, the possible cause of trouble could
be the local radio interference or wrong settings that has not been discovered by examination. Check
functionality of the exchanged module in different location (in area where other gateway is evidently
working) and if the module works properly in another location, search for a source of interference or
request a company with an expertise in the radio signal transmission to determine the cause of trouble.
•
If the module does not work even at another location, go through its configuration again or try to set-up
the spare module to the same configuration. If even spare module with the same configuration does
not work, the trouble is probably in configuration details related to given purpose. Ask for support the
manufacturer or other knowledgeable person.
3. The module evidently communicates, responds to ”ping” tests, result of
”
Modules online” (
”
Radar”) test is
positive, but the data from some reading modules are not received. In this case the problem may be caused
by weakening of the signal in the area of the gateway antenna position, failure of the gateway receiver or radio
interference at the installation site. Execute the similar examination as described in the point 2:
•
check the antenna, the antenna cable and the connector,
•
inspection of the gateway installation site,
•
inspection of reading modules installation sites.
If all the results are correct and signals from reading modules measured by signal analyzer or referential
receiver are sufficiently strong, replace gateway and proceed further as described in the point 2.
7
Additional information
This manual is focused on description, parameters and configuration options of radio modules WB169-RFG, operat-
ing according to the Wireless M-BUS standard (EN 13757-3 / EN 13757-4 recommendation) for the 169 MHz band,
that are a part of the Softlink’s
wacoSystem
product family. More information about all WB169 (Wireless M-
BUS), WM868 (WACO), WS868 (Sigfox) or NB (NB-IoT) series of the modules can be found on the manufacturer
website:
If interested in any additional information related to application of radio modules of WB169, WM868, WS868,
NB series or other manufacturer’s equipment for telemetry and remote reading of consumption meters, feel free to
contact the manufacturer:
SOFTLINK s.r.o.
, Tomkova 409, 278 01 Kralupy nad Vltavou, Czech Republic
Phone.: +420 315 707 111, e-mail:
, WEB:
WB169-RFG
35
