Con
n
ec
tivity & File Bac
k
up
13
13-
20
Troubleshooting
File Transfer
3
Some files are not received
.
If storage limit is reached during transfers,
remaining files will not be received.
3
Cannot receive/accept connection
requests even when Infrared/
Bluetooth
®
is
On
.
Handset may not be in Standby.
.
Keypad Lock/Function Lock may be active.
.
Software Update may be in progress.
3
Phone Book settings are lost
.
One file transfer resets these settings:
,
Category, Tone/Video, Light,
Vibration, Secret
.
Picture setting may be lost depending
on image; send the image separately
and reassign it.
3
Calendar/Tasks settings are lost
.
One file transfer resets these settings:
,
Alarm Tone/Video, Secret,
S! Friend's Status
3
Bookmarks are not saved properly
.
Large Bookmarks may not be received
correctly.
.
Streaming Bookmarks are saved as
Yahoo! Keitai Bookmarks.
3
Messages are not saved properly
on handset
.
Messages may not be received
depending on the size.
.
Messages received via One File Transfer
are saved to Other Documents folder and
cannot be used as messages.
.
Sky Mail may be received as S! Mail
when transferred from other SoftBank
handsets via All File Transfer.
.
In All File Transfers, overwriting
messaging folders deletes sort keys.
3
Messages are not saved properly
on recipient devices
.
Mail Notices are saved as messages,
invalidating complete message retrieval.
.
When sending messages to other
handset models via All File Transfer,
Spam Folder messages may be saved
to the incoming message folder.
.
When sending messages in Drafts to
other handset models via All File
Transfer, only the first entered recipient
may remain or SMS addressed to
multiple recipients may not be saved.
3
Cannot find files in DCIM folder
.
Received files in DCIM folder are
saved to Pictures folder.
Infrared
3
Infrared transfer fails
.
Infrared Port may be obstructed by
dust, etc.; clean with a soft cloth.
.
Transfers may fail in direct sunlight,
under fluorescent lighting or near
infrared equipment.