Mess
ag
in
g
4
4-
35
Troubleshooting
Sending Messages
3
Cannot enter message text or
attach files
.
Attachment size affects text size limit.
In turn, text size affects attachment
size limit.
3
Sending failure
appears in
Information window
.
To resend, follow these steps:
Sending failure
S
%
S
Select
message
S
%
S
%
S
%
S
A
3
Unsent message is not resent
automatically
.
Auto Resend makes up to two attempts
to send unsent messages automatically.
Resend unsent message(s) manually.
3
Set Auto Play File cannot be set
.
Apply to one file per message.
.
Not available for Graphic Mail.
.
May be unavailable for some files.
3
Messaging Settings are not applied
.
Settings are valid for one message,
and effective when viewed on
compatible handsets/applications.
.
Delivery Report/Priority setting may not
be effective when sent to mail addresses.
.
Priority setting does not affect delivery
speed.
3
Cannot set Messaging Settings
.
These settings cannot be applied to a
message simultaneously (select one):
Set Auto Delete, Reply Request, Forward
NG, Delete NG, Quiz, Set Auto Play File.
3
Signature is not inserted automatically
.
Auto Insert is available for S! Mail only.
3
Cannot cancel sent messages
.
Short messages may not be canceled.
.
Set Sent Cancel is available for S! Mail
only.
3
Cannot send PC Mail
.
Follow these steps to check User Name
and Password for SMTP authentication:
B
S
Settings
S
%
S
PC Mail
Settings
S
%
S
PC Mail Account
S
%
S
Select account
S
%
S
Set Sending
S
%
S
Sender Auth.
S
%
S
SMTP Auth.
S
B
S
User
Name
or
Password
S
%
.
Some ISPs require SMTP authentication
setup in addition to Set Receiving setup.