75-136KTL
User manual
Copyright © Shenzhen SOFARSOLAR Co., Ltd
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10. Quality Assurance
Standard warranty period
The standard warranty period of inverter is 60 months (5 years).There are two
calculation methods for the warranty period:
Purchase invoice provided by the customer: the first flight provides a standard
warranty period of 60 months (5 years) from the invoice date;
The customer fails to provide the invoice: from the production date (according to
the SN number of the machine), Our company provides a warranty period of 63
months (5.25 years).
In case of any special warranty agreement, the purchase agreement shall prevail.
Extended warranty period
Within 12 months of the purchase of the inverter (based on the purchase invoice) or
within 24 months of the production of the inverter(SN number of machine, based on
the first date of arrival),Customers can apply to buy extended warranty products
from the company's sales team by providing the product serial number, Our
company may refuse to do not conform to the time limit extended warranty
purchase application.Customers can buy an extended warranty of 5, 10, 15 years.
If the customer wants to apply for the extended warranty service, please contact the
sales team of our company. to purchase the products that are beyond the purchase
period of extended warranty but have not yet passed the standard quality warranty
period. Customers shall bear different extended premium.
During the extended warranty period, PV components GPRS, WIFI and lightning
protection devices are not included in the extended warranty period. If they fail
during the extended warranty period, customers need to purchase and replace them
from the our company.
Once the extended warranty service is purchased, our company will issue the
