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1.1-3 kVA - Ref.: IOMNETRTXX00-GB 00
This SOCOMEC UPS appliance is guaranteed against possible defects of manufacture and materials, for a period of 12 months from
the date of purchase (local warranty conditions are applicable in addition to the general conditions). The present warranty certificate
should NOT be mailed, but kept by the customer together with the proof of purchase document, for use in the event of a claim being
made for repairs or replacement under warranty.
The warranty period runs from the date on which the new product was purchased by the end user at the showroom of an official
resaler (the reference data is that indicated on the proof-of-purchase document).
The warranty is offered on carry-in terms: components and labour for repairs supplied free of charge, and in the case of a replace-
ment, the product to be returned to SOCOMEC UPS or to authorized service centres, at the customer’s own risk and expense.
To claim service under warranty, the user must abide by the following rules:
•
The product is to be returned only in the original packing. Any damage occurring in transit to a product not in its original packing
will not be covered by the warranty;
•
The product must be accompanied by proof of purchase: a document (delivery note, invoice, counter receipt) indicating the date
of the purchase, which must also indicate the essential identification data for the product (model, serial numer). The sender must
also attach the acceptance number issued to authorize the return of the product, together with a detailed description of the defect
encountered. If any of these elements is missing, the warranty will be invalidated. The authorization number is issued by service
centres over the telephone, after being informed of the malfunction in respect of which a claim is submitted;
•
Should it be impossible to furnish proof of purchase, the serial number and date of manufacture will be used to calculate the
probable expiry date of the warranty; this could result in a reduction of the original warranty period.
The warranty on the product does not cover damage occasioned by thoughtlessness (improper use: wrong input power, explosions,
excessive humidity, temperature, poor ventilation, etc.), tampering or any unauthorized repair work.
During the warranty period, SOCOMEC UPS remains at liberty to decide whether the product should be repaired, or whether to
replace defective parts with new parts, or with used parts that are equivalent to new parts in terms of functionality and perfor-
mance.
In the case of batteries, warranty is valid only if the battery has been recharged periodically in accordance with the manufacturer’s
directions. Accordingly, it is advisable to check, following purchase, that the date of the next recharge indicated on the packing
has not expired.
Optionals.
A 12-month carry-in warranty is offered on optionals.
Software products.
Software products are guaranteed for 90 days. The software is guaranteed to work substantially as indicated in the manual accom-
panying the product. Hardware media or accessories (e.g. diskettes, cables, etc.) used with appliances are guaranteed free of
material or manufacturing defects under normal conditions of use for a period of 12 months from the date of purchase.
On no account will SOCOMEC UPS ackowledge liability for damages (including loss of income, interruption of business activity, loss
of information or other economic losses, of whatever magnitude) deriving from the use of the product.
The present conditions are regulated by the laws of Italy. Disputes shall be submitted to the jurisdiction of the Vicenza Law
Courts.
WARRANTY CERTIFICATE AND CONDITIONS
SOCOMEC UPS retains the full and exclusive ownership rights over this document. Only a personal right to utilize the document for
the application indicated by SOCOMEC UPS is granted to the recipient of such document. All reproduction, modification, dissemi-
nation of this document whether in part or whole and by any manner are expressly prohibited except upon Socomec’s express
prior written consent.
This document is not a specification. SOCOMEC UPS reserves the right to make any changes to data without prior notice.
