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MASTERYS IP+

40-60 kVA 3/1

IT

ALIANO

ENGLISH

46

   IOMMASIPXX07-GB  02

The alarm messages displayed enable an immediate diagnosis.
Alarms are divided into two categories:
•  Alarms related to the UPS external circuits: input mains, output mains, temperature and environment.
•  Alarms related to the UPS internal circuits: in this case, the corrective actions will be carried out by the After 

Sales Department.

10.1 SYSTEM ALARMS.
•  A02: output overload

.

The power required by the loads is higher than the power available.
Check that the load is well balanced on the three phases by checking the measurements on the display. If 
needed, disconnect any loads that do not need uninterruptible power.

Important!

The accepted overload time limit is defi ned in the technical specifi cations. When this time limit is exceeded, 
the loads will no longer be powered by the inverter.

•  A06: auxiliary mains out of tolerance

.

The auxiliary mains exceeds the acceptable tolerance values. Possible causes are:
•  No voltage or frequency present or voltage and frequency out of acceptable values (see the technical speci-

fi cations). 

•  The frequency is subject to continuous variations (typical with power supplied from an incorrectly sized GE).

•  A07: temperature over the limits.

The technical plant temperature is higher than the maximum value recommended. 
Check the ventilation or air conditioning system in the UPS room.

•  A08: maintenance bypass activated.

The Q5 maintenance bypass switch Q5 is closed. 
The load is therefore powered directly by mains power supply. See Chapter 7.4.

•  A17: improper conditions of use.

This alarm does not indicate a malfunction or failure of the UPS, but an incorrect use/sizing of the system. It 
is activated in the event of:
•  Operation for long periods at high temperatures (battery deterioration)
•  High number of overloads (wrong sizing)
•  Continuous battery discharging (mains not stable)
•  High number of switches onto the bypass (high impulsive loads)

•  A22: input mains out of tolerance.

The input mains is not present or not suffi  cient (voltage and/or frequency values incorrect with reference 
to the technical data); if there is no input mains outage, check if no protections upstream of the UPS have 
tripped. Check that the voltage applied and frequency values are in compliance with the values set on the 
mimic panel.

10

PROBLEM SOLVING

Summary of Contents for MASTERYS IP+

Page 1: ...INSTALLATION AND OPERATING MANUAL MASTERYS IP 40 60 kVA 3 1...

Page 2: ......

Page 3: ...lation transformer 16 3 10 ADC card with temperature sensor 16 3 11 External battery cabinet connection 19 4 MODES OF OPERATION 20 4 1 ON LINE operations 20 4 2 Operation in high efficiency mode 21 4...

Page 4: ...nication 36 9 2 Standard Lan web page 37 9 3 Accessories and SW options 44 10 PROBLEM SOLVING 46 10 1 System alarms 46 10 2 UPS Alarms 46 10 3 Preventive maintenance 48 11 OPTIONS 49 11 1 Kit GSS Glob...

Page 5: ...pply applied load batteries Insufficient or inadequate maintenance Attempted maintenance repairs or modifications not carried out by SOCOMEC UPS personnel or personnel from a support centre authorised...

Page 6: ...nces Connect the PE ground conductor first before you make any other connection Do not expose the UPS to rain or liquids in general Do not introduce external bodies If the UPS is not equipped with aut...

Page 7: ...property the products may have to be adapted For such uses we would advise you to contact SOCOMEC UPS beforehand to confirm the ability of these products to meet the requested level of safety performa...

Page 8: ...pment and break ing devices to ensure that the unit does not fall over 3 1 SHIPPING AND MOVING The UPS must remain in a vertical position during all shipping and moving operations Ensure that the floo...

Page 9: ...60 kVA 3 1 ENGLISH IOMMASIPXX07 GB 02 9 3 UNPACKING AND INSTALLATION OFTHE UNIT 3 2 UNPACKING PROCEDURE 3 2 1 3 2 2 C Secure the UPS to the floor by using the suitable holes C provided see picture 3...

Page 10: ...sources of excessive heat A space of at least 40 cm must be left at the back for adequate ventilation see figure 3 3 1 The UPS switches are accessed from the front however a space of at least 1 5 metr...

Page 11: ...0 5 A selective type 3 35 50 mm2 120 185 mm2 50 95 mm2 200 aR 1 D curve magneto thermal switch recommended 2 Protection on the external battery cabinet preferably 2 bipolar protection devices or one q...

Page 12: ...talled as close as possible to the UPS For further information on the connection and the type of remote switch please refer to paragraph 11 7 of this manual ATTENTION The neutral is not disconnected a...

Page 13: ...system and wait for 5 minutes before working on the terminal board or any internal UPS parts Legend A Mimic panel B Fans C Fan fuses D Power connections E Slot for optional communication cards F Seria...

Page 14: ...hed off remove the power supply open the external battery cabinet disconnectors isolate the system and wait 5 minutes For the power connections to the connecting bars use cables with tinned eyelets on...

Page 15: ...R IN TRANSFORMER MAINS SUPPLY EXT BATTERY L11 N11 95 120 mm2 95 120 mm2 TO LOAD L1 L2 L3 25 35 mm2 N 3 6 2 1 L1 L2 L3 B2 B2 B1 B1 L11 N1 L14 N4 L12 N2 AUX MAINS SUPPLY OUT TRANSFORMER IN TRANSFORMER M...

Page 16: ...card Connect a normally closed zero potential contact to terminals IN1 and IN1 of the ADC card 3 9 ISOLATIONTRANSFORMER The MASTERYSTM IP model of the MASTERYSTM range is fitted with an internal isola...

Page 17: ...D 1 OFF OFF In 2 Supply from GenSet 1 OFF OFF In 3 Isolation controller 2 Mode 2 POWER SAFE configuration Position IN OUT Description Filter dip1 dip2 level ON OFF Out 1 General Alarm 2 ON OFF Out 2...

Page 18: ...n loop closing Description of signals Message on the mimic panel General Alarm Battery discharging Battery Low or Imminent stop UPS on bypass E S D Supply from GenSet Isolation controller Power safe p...

Page 19: ...ntact the support service Cabling errors with inversion of the battery polarity may cause permanent damage to the equip ment Replace the terminal board s protection If using cabinets not supplied by t...

Page 20: ...aintain or recharge the battery Bypass mode In case of inverter failure the load is automatically transferred onto the auxiliary mains without any interruption in the power supply This procedure may o...

Page 21: ...rter contributes to compensate the re injected harmonics 4 3 OPERATIONWITH MANUAL MAINTENANCE BYPASS If the maintenance bypass is activated using the appropriate procedure the load is powered directly...

Page 22: ...ion with separate mains the switch only interrupts the rectifier power supply Output disconnecting switch Q3 The disconnecting switch Q3 has three positions with the following functions Position 1 ON...

Page 23: ...identifies the condition of the power supply to the load C alphanumeric information that uses a menu lay out to provide details on any alarms that may occur and on the measurements controls and param...

Page 24: ...y capacity Steps of 25 Battery recharging Sequence M7 M4 M8 Inverter on Steady Inverter general alarm Flashing M9 Switch Q3 closed and output voltage present Steady M10 Input mains OK Steady Input mai...

Page 25: ...n progress GREEN Load powered from inverter or in high efficiency mod 6 3 MEANING OFTHE LUMINOUS BAR The luminous bar figure 6 1 1 provides an immediate indication of the condition of the power supply...

Page 26: ...TICS 3 COMMANDS 3 1 IMMEDIATE COMMANDS 3 2 EXTENDED COMMANDS 4 PARAMETERS 4 1 PRESENT CONFIG 4 2 PRESENT DATA 5 SERVICE 5 1 COMMISSIONING 5 2 SETTING 5 3 SERVICE CODE 6 HYSTORY 6 1 HISTORY LOG 1 ALARM...

Page 27: ...rry out the operations indicated on the mimic panel 7 2 SHUTDOWN ShutdowninterruptsthepowersupplytotheloadandcausestheUPSandthebatterychargertostop Activate the procedure COMMANDS IMMEDIATE COMMANDS S...

Page 28: ...c panel 7 5 RETURNTO NORMAL MODE Put switch Q2 into position 1 mains ON Wait for the mimic panel to switch on Activate the procedure COMMANDS IMMEDIATE COMMANDS START PROCEDURE Carry out the operation...

Page 29: ...R GENERAL ALARM Battery charger fault A29 BYPASS GENERAL ALARM Bypass fault A30 STOP FOR OVERLOAD The duration of the overload has inhibited the bypass A32 MODULE 1 GENERAL ALARM Module 1 failure A33...

Page 30: ...ports measurements that are made available in digital or graphical format The values that are represented graphically can be used to analyse the situation over the last 24 hours This information toget...

Page 31: ...nual bypass and shutdown of the UPS PROCEDURE HIGH EFFICIENCY MODE Activates Eco mode always on mode NORMAL MODE Activates normal double conversion operation ALARM RESET Resets all the alarms LEDSTEST...

Page 32: ...CKS 0000 Identifie the mac addres of LAN PCB DSP RV 000 CKS 0000 8 5 SERVICE MENU This is used to change the configurationparameters insertthewarrantyactivationcodeanddisplaytheservice code 8 5 1 Act...

Page 33: ...UMBER OF MODULES Only appears in case of parallel systems 1 2 Indicates the number of UPSs in the system REDUNDANCY LEVEL Only appears in case of parallel systems FROM 0TOTHE NUMBER Indicates the numb...

Page 34: ...dress of the LAN 255 255 255 255 XXX XXX XXX XXX SERIAL LINK JBUS Sets the mimic panel jbus node 1 15 SLAVE NUMBER DATE ANDTIME Sets the date and time DD MM YY HH MM EXTENDED COMMAND Enables Disables...

Page 35: ...d rapid diagnostic of the problem In the event of a fault select the menu SERVICE SERVICE CODE and inform the support centre of the code displayed 8 5 3 1 8 7 MIMIC PANEL CONCENTRATOR In systems with...

Page 36: ...signalling and remote monitoring See the options paragraph to access the detailed functions of the PCBs installed in the slots Please note that two NetVision cards or two GSS cards cannot be connected...

Page 37: ...he procedure indicated below is only valid if using a stand alone PC i e not in a network of computers with admin istrator privileges and a network twisted cable Deactivate DHCP mode in the COMMAND EX...

Page 38: ...ailable The main web page shows the general status of the UPS This page like all the sub pages are dynamic i e the data images or type of messages shown vary in accord ance with the UPS status and con...

Page 39: ...group publishes on the site so as to take full advantage of the MASTERYSTM unit UPS information Serial number type power etc Alarm present shows the alarms table this icon appears when the UPS detects...

Page 40: ...ive flag to choose a different language If the desired language is not listed see if it is down loadable from the www socomec com web site Refer to the chapter on software updating for instructions on...

Page 41: ...he network will be able to access the supervisor one client at a time If the address 255 255 255 255 is inserted access will be denied to all users Software updating if on allows the supervisor to be...

Page 42: ...s of a modem Rings before reply Set the num ber of rings after which the modem shouldrespond Outgoing call1 sets the type of outgoing call SMS or E service to activate e service a contract to the supp...

Page 43: ...2 2 11 System Information Area This area of the screen page shows the measurements and the UPS op erating mode Click on icon A to display the in put measurements Click on icon B to display the bat te...

Page 44: ...ontrols all the network resources The physical position of the UPS is not significant The main functions are 10 100Mb Ethernet connection RJ45 Graphic monitoring of the UPS via web browser Remote shut...

Page 45: ...a modem free air GSM or ANALOG fixed line The auto diagnostic system analyses UPS operating conditions identifies faults and monitors environmental conditions such as temperature overload avoiding the...

Page 46: ...see the technical speci fications The frequency is subject to continuous variations typical with power supplied from an incorrectly sized GE A07 temperature over the limits The technical plant tempera...

Page 47: ...ase contact the support service A30 block due to overload Reduce the load rate applied to the UPS and reset the alarms A42 T Service general alarm The MASTERYS products can be remotely serviced This a...

Page 48: ...ttery MASTERYS stores statistics on the conditions of use of the battery for analysis Since the expected life of the batteries is very much dependent on operating conditions number of charging and dis...

Page 49: ...ph 3 9 ADC card 11 3 REMOTE MIMIC PANEL This device monitors and interacts with the UPS through a serial link RS 485 maximum distance of 175 m 25 m cable supplied standard 50 m cable available as an o...

Page 50: ...eter to 2 BYPASS INPUT Alone Diagram of principle Legend A Distribution panel B Coil remote switch L1 L2 L3 N Mains supply L11 N11 AUX Mains supply M1 Mains terminals M2 AUX Mains terminals T1 Remote...

Page 51: ...8 if generator is used Automatic bypass nominal output voltage 15 from 10 to 20 selectable if generator is used Nominal power 40 kVA 32 kW 60 kVA 48 kW Overload on mains power supply 125 10 minutes 1...

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Page 53: ...PARALLEL 1 1 REDUNDANT CONFIGURATION MASTERYS IP 40 60 kVA 3 1...

Page 54: ...serted beside each UPS POWER CONNECTIONS The power supply to each unit must be protected as indicated in the table in paragraph 3 4 The cross section and length of the input and output cables must be...

Page 55: ...ATION CONTROL CONNECTIONS A Legend A Parallel bus cable leave approx a 20 cm cable length at the exit of the cable run Legend 1 Main differential magneto thermal switch 2 Parallel bus cable 3 Magneto...

Page 56: ...T TRANSFORMER IN TRANSFORMER MAINS SUPPLY L1 L2 L3 N EXT BATTERY B2 B2 B1 B1 L11 N1 L14 N4 AUX MAINS SUPPLY OUTPUT MAINS SUPPLY L1 L2 L3 N EXT BATTERY B2 B2 B1 B1 AUXILIARY MAINS AUXILIARY MAINS TO LO...

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