BTP-L42II User’s Manual
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5 Troubleshooting
When the printer has a malfunction, please handle it with reference
to this charter. If it still cannot be cleared, please contact SNBC or
your local dealer.
5.1 Troubleshooting
The error LED flashes and the buzzer beeps when an error or
exceptional status occurs. At this time, the printer stops the printing.
Please handle it with reference to the following method:
Error indication mode:
Error message
Buzzer
Error LED
Print head up
2 beeps
Red LED flashes 2 times circularly
Paper end
3 beeps
Red LED flashes 3 times circularly
Out of ribbon
4 beeps
Red LED flashes 4 times circularly
Abnormal
temperature of
print head
No beep
Red LED flashes 5 times circularly
Cannot find marks
No beep
Red LED flashes 6 times circularly
Mark calibration
error
No beep
Red LED flashes 7 times circularly
Troubleshooting methods:
Error LED
status
Reason analysis
Solutions
Print head up
Print head is lifted up.
Please press down the
print head.
The micro switch has a failure.
Contact the maintainer.
Paper end
Paper roll is used up or no paper
Install a paper roll.