Metrologic Stratos MS2421 Installation And User Manual Download

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METROLOGIC INSTRUMENTS, INC.

MS2421 / MS2422

Bar Code Scanner

Installation and User’s Guide

Summary of Contents for Stratos MS2421

Page 1: ...METROLOGIC INSTRUMENTS INC MS2421 MS2422 Bar Code Scanner Installation and User s Guide ...

Page 2: ...prior written consent except by reviewer who may quote brief passages in a review or provided for in the Copyright Act of 1976 Trademarks Metrologic is a registered trademark of Metrologic Instruments Inc Products identified in this document are hereby acknowledged as trademarks registered or otherwise of Metrologic Instruments Inc or their respective companies ...

Page 3: ...Dimensions 10 Connector Panel 10 Caution and Serial Number Labels 11 INSTALLATION Quick Installation Outline 12 Site Requirements 12 Vertical Clearance 12 Ventilation and Spacing 12 Service Access 12 Power Installation 12 Checkout Counter Layout Consideration 12 Unpacking the Unit 13 MS2421 Mounting Diagram 14 MS2422 Mounting Diagram 15 Cable Installation Interface Specific 16 RS232 16 Full Speed ...

Page 4: ... 35 Beeper Tone and Volume Control 35 The Multi Function Button 35 Startup 36 Power Up Test Mode 36 Configuration Mode 36 MAINTENANCE Horizontal Scan Window Replacement 37 Daily Maintenance 38 TROUBLESHOOTING Troubleshooting Symptom Solution Chart 39 RS232 Demonstration Program 41 DEFAULT SETTINGS Communication Parameters 42 SCANNER AND CABLE TERMINATIONS Scanner Pinout Connections 49 Cable Connec...

Page 5: ...s The MS2421 and MS2422 scanners are equipped with a multitude of standard features including StratosSCAN 5 sided 360 scanning that minimizes product orientation StratosSPHERE Decoding software that reads poor quality and damaged bar codes StratosSYNC Horizontal and vertical scanning zones operate independently from one another RSS 14 Decoding Decodes RSS 14 RSS Limited and RSS expanded emerging s...

Page 6: ...tional items contact the dealer distributor or call Metrologic s Customer Service Department at 1 800 ID METRO or 1 800 436 3876 OPTIONAL ACCESSORIES OPTIONAL ACCESSORIES Part Description 57 57210x N 3 RS232 Interface Cable Straight 3 7 m 12 Cord with Short Strain Relief 57 57212x N 3 IBM 46xx Port 9 Cable Straight 3 7 m 12 Cord 57 57201x N 3 USB Full Speed Communication Cable Straight 4 0 m 13 Co...

Page 7: ...pphire are not interchangeable due to laser safety and or scanner performance differences To change window type the scanner must be returned to the manufacturer for reconfiguration 46 00233 Diamonex Platter Compact 46 00296 Diamonex Platter Compact with Platter Lift Handle 46 00234 Diamonex Platter Sub Compact Size 46 00235 Sapphire Platter Compact 46 00297 Sapphire Platter Compact with Platter Li...

Page 8: ...R REMOVAL No hardware or tools are required to remove the platter see Figure 3 Refer to the Maintenance section of this manual for additional information on platter replacement See caution statement on page 3 FINGER RECESSES There are two finger recess areas provided to assist when lifting the MS2421 MS2422 scanner REST both thumbs against the vertical window frame for added stability when lifting...

Page 9: ...cators LED Blue flash Good Read Decoding Mechanical MS2421 L x W x H 399 mm 15 7 Length 292 mm 11 5 Width 130 mm 5 12 Tower Height MS2422 L x W x H 353 mm 13 9 Length 292 mm 11 5 Width 130 mm 5 12 Tower Height Depth Below Counter 100 mm 3 9 All Models Weight with Platter MS2422 5 98 kg 13 20 lbs MS2421 9 28 kg 20 5 lbs Electrical Voltage Supply 2 5A 5 2V 0 8A 12V Power Operating 11 9 Watts Standby...

Page 10: ... Platter with Diamonex or Sapphire Horizontal Window Laser Aperture 7 Flow Direction Indicators 8 Platter Support Bumpers see page 37 9 Optional Product Weight Roll Bar Platter Lift Handle Option provided with scale ready MS2421 105x models only 10 Diagnostic Indicator Display see page 31 for Error Codes 11 DC Power Scale and EAS Connectors see page 7 12 System Interface Connection Area see page 7...

Page 11: ...tors for scale and display communication cabling The use of these connections is dependent on the specific manufacturer of the scale being integrated Please refer to the custom Scale Installation Guide for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities Specifications are subject to change without notice ...

Page 12: ...in compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source ...

Page 13: ...cesses for Lifting Located Under Platter 5 High Impact Window Frame Vertical Window Laser Aperture 6 Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window Laser Aperture 7 Flow Direction Indicator 8 Platter Support Bumpers see page 37 9 Diagnostic Indicator Display see page 31 10 DC Power Scale and EAS Connectors see page 10 11 System Interface Connection Area see page 10...

Page 14: ...10 BASE MODEL CHARACTERISTICS MS2422 Scanner Dimensions Figure 10 MS2422 Dimensions Connector Panel Figure 11 MS2422 Connectors Specifications are subject to change without notice ...

Page 15: ...ain compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source ...

Page 16: ...ess When routing and installing the cable s and power supply make sure you leave access so that these components may be swapped easily without the need to remove the unit from the checkout counter When changing the StratosSWAP optics engine modules Metrologic recommends removing the unit completely from the checkout counter Power Installation The Power Supply AC DC should be connected to an AC Out...

Page 17: ... foam around the unit Important Do not turn the unit upside down or tilt the unit onto its side while removing the shipping foam The platter is not attached to the unit and can fall off 5 Lift the platter off the unit and store it in a safe location until the unit is installed in the checkout counter Once the unit has been properly installed in the checkout counter remove all protective film cover...

Page 18: ...14 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2421 Mounting Diagram Figure 17 MS2421 Mounting Diagram Specifications are subject to change without notice ...

Page 19: ...15 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2422 Mounting Diagram Figure 18 MS2422 Mounting Diagram Specifications are subject to change without notice ...

Page 20: ...ncorrect cable connection can cause communication problems or potential damage to the scanner and or terminal 4 Plug the external power supply MLPN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily acces...

Page 21: ...2 xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing See power source caution statement on pages 8 or 11 of this manual Figure 19 RS232 Interface Cable Installation Schematic ...

Page 22: ... not guarantee that scanned information will appear at the host A software driver and correct configuration setting are also required for proper communication to occur 4 Plug the external power supply MLPN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outle...

Page 23: ... MetroSelect Configuration Guide MLPN 00 02407x under Low Speed USB Any low speed USB warnings may be disregarded when utilizing these codes for a Full Speed USB scanner Step 7 must be completed before continuing to step 8 for these features to work properly xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing See p...

Page 24: ...ing the scanner into the serial port of the host device does not guarantee that scanned information will appear at the host device A software driver and correct configuration settings are also required for proper communication to occur 4 Plug the external power supply MLPN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Check the AC input requirements of the p...

Page 25: ... IBM 46XX xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing See power source caution statement on pages 8 or 11 of this manual Figure 21 IBM Cable Installation Schematic ...

Page 26: ...r see figure on page 23 3 Connect the angled end of the RS232 AUX cable MLPN 57 57099x 3 into the 10 pin socket labeled Aux RS232 In on the bottom of the MS2421 MS2422 scanner Important The MS2421 MS2422 series aux port requires the signals transmit receive RTS CTS from the secondary scanner MS2421 MS2422 scanner auxiliary port will support 5VDC devices with a 150mA maximum current If the auxiliar...

Page 27: ...LLATION CABLE INSTALLATION SECONDARY METROLOGIC SCANNER See Aux power notes on page 22 See power source caution statement on pages 8 or 11 of this manual Figure 22 Secondary Scanner Cable Installation Schematic ...

Page 28: ...and 6 set to ON All MS2421 MS2422 models have a connector labeled EAS In on the bottom of the unit Metrologic has an optional EAS cable MLPN 52 52511x available for purchase for connection between the Checkpoint device and the MS2421 MS2422 scanner Figure 23 EAS Cable Connection Bottom of MS2421 MS2422 The following figure shows the location of the EAS deactivation area for the MS2421 MS2422 scann...

Page 29: ...25 SCANNER OPERATION SCAN ZONE Figure 25 Checker Side 13 mil Figure 26 Horizontal Left Right 13 mil Specifications are subject to change without notice ...

Page 30: ...26 SCANNER OPERATION SCAN ZONE Figure 27 Horizontal Direct 13 mil Figure 28 Vertical Direct 13 mil Specifications are subject to change without notice ...

Page 31: ... by the photocell in the activation area shown below in grey will cause the scanner to exit the power save mode The motor will restart automatically and the laser will turn back on preparing the scanner for bar code recognition decoding and transmission Figure 29 Wake Activation Area Perpendicular to Package Flow Default Range Photocell LED Output Refer to the MetroSelect Configuration Guide 00 02...

Page 32: ... 1 2 2 0 Low Photocell Sensitivity 2 2 1 2 3 0 Minimum Photocell Sensitivity MS2400 Series Bar Code Scanner Default Setting This feature enables the MS24xx to be at Max sensitivity or far sensing for the wake up photo transistor This is the default setting This feature enables the MS24xx to be at a medium 1 sensitivity or medium sensing for the wake up photo transistor This feature enables the MS2...

Page 33: ...imes The blue LED will continue to flash until the unit exits configuration mode Upon exiting configuration mode the scanner will beep three times and the blue LED will stop flashing When configured three beeps can also indicate a communications timeout during normal scanning mode When using one code configuring the scanner will beep three times the current selected tone followed by a short pause ...

Page 34: ...e Modes Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure The scanner will try up to 3 times to correct the failure condition If the laser subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corr...

Page 35: ...onfiguration memory did not agree with the data last saved Default configuration data is then used and the scanner continues operating This error is also accompanied by 3 beeps This error will remain during operation as a reminder that this power cycle is scanning against a default generated configuration 06 COMMUNICATION ERROR The RS232 data line is being held active This causes the scanner to re...

Page 36: ...he right horizontal laser 2 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 24 LASER 1 VERTICAL HIGH CURRENT WARNING The laser in the vertical scanning subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized service center when convenient 25 LAS...

Page 37: ... error persists the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 32 MOTOR 2 HORIZONTAL ERROR The motor in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the horizontal scanning subsystem will be shut down and this error code will remain on t...

Page 38: ...ser and motor OFF after a configured period of non use Any movement detected by the photocell will wake the scanner from the power save mode see Figure 29 on page 27 This mode s wake time is slightly longer due to the motor s need to restart 4 Dual Action Power Save Mode 1 Blinks the laser OFF ON after a configured period of non use turns the laser and motor OFF at thirty minute intervals Example ...

Page 39: ... tone is also selectable 9 9 9 9 7 4 Next Volume The Multi Function Button Figure 32 The Multi Function Button Changing the Beeper Volume A short 3 second depression and the beeper volume will change The new volume will be heard The silent no beep volume is also selectable Placing the Unit in Laser Motor Off Power Save Mode Long 3 seconds depression The Laser Motor Off Power Save Mode is the only ...

Page 40: ...t power up 1 Memory tests 2 Hardware setup tests 3 Motor tests 4 Laser tests 5 Configuration tests 6 Interface tests These tests are also performed on a periodic basis with the operator alerted to any failures CONFIGURATION MODE All MS2421 MS2422 bar code scanners have been configured at the factory with a set of default communication protocols Since many host systems have unique formats and proto...

Page 41: ...he new platter s window The unit will not function properly if the protective film is not removed Figure 36 Platter Horizontal Scan Window Replacement See replacement parts on page 3 If the platter on the MS2421 is not equipped with a product weight roll bar lift handle it can be removed using the same method as shown for the MS2422 ...

Page 42: ...roper scanning of a bar code Therefore the horizontal and vertical output windows will need occasional cleaning For the vertical and horizontal platter glass windows 1 Spray glass cleaner onto lint free non abrasive cleaning cloth 2 Gently wipe the scanner windows until clean ...

Page 43: ...The beeper is disabled Enable the beeper No volume is selected Select a volume The unit powers up but does not beep No tone is selected Select a tone The unit is trying to scan a particular symbology that is not enabled UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected The unit powers up but does not scan and or beep The unit has been configu...

Page 44: ...ot satisfy the configured criteria Verify that the bar code that is being scanned falls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code The bar code may have been printed incorrectly Check if it is a check digit character or border problem The scanner is not configured correctly for this type of bar code Check if check digits are set properl...

Page 45: ...iguration Bar Codes Auxiliary Port Quick Start for a Secondary Metrologic Scanner RS232 DEMONSTRATION PROGRAM If an RS232 scanner is not communicating with your IBM compatible PC key in the following BASIC program to test that the communication port and scanner are working This program is for demonstration purposes only It is only intended to prove that cabling is correct the com port is working a...

Page 46: ...S232 IBM 46XX USB UPC EAN 9 9 9 Code 128 9 9 9 Code 93 9 9 9 Codabar 9 9 9 Interleaved 2 of 5 ITF 9 9 9 MOD 10 Check on ITF 9 9 9 Code 11 9 9 9 Code 39 9 9 9 Full ASCII Code 39 9 9 9 MOD 43 CD on Code 39 9 9 9 Transmit Mode 43 CD 9 9 9 Paraff 9 9 9 Paraff Lead A 9 9 9 Allow Paraff Failures 9 9 9 French PC Terminal 9 MSI Plessey 9 9 9 Airline 15 digit 2 of 5 9 9 9 Airline 13 digit 2 of 5 9 9 9 Matr...

Page 47: ...ut 9 9 9 Three Beeps on Timeout 9 9 9 No Beeps on Timeout 9 9 9 Fast Beep 9 9 9 Beep Twice on Supplements 9 9 9 No Beeps on Timeout 9 9 9 5 Retries Before Timeout 9 9 9 Timeout In 2 secs 9 9 9 Laser Off Between Records 9 9 9 Variable Laser Off Delay 5 635 msec 9 9 9 Disable Button Control of Power Save Mode 9 9 9 Disable Button Control of Beep Volume 9 9 9 Bright LED Intensity 9 9 9 Dim LED Intens...

Page 48: ...able 9 9 9 Convert UPC A to EAN 13 9 9 9 Transmit UPC A Check Digit 9 9 9 Transmit UPC A Number System 9 9 9 Transmit UPC A Manufacturers ID 9 9 9 Transmit UPC A Item ID 9 9 9 UPC E Enable 9 9 9 Expand UPC E 9 9 9 Transmit UPC E Lead 0 9 9 9 Transmit UPC E Check Digit 9 9 9 Disable UPC E Auto Redundancy 9 9 9 Transmit Codabar Start Stop Characters 9 9 9 Codabar CLSI 9 9 9 Dual Field Codabar 9 9 9 ...

Page 49: ... 9 RTS CTS Enabled 9 Message RTS 9 Character RTS 9 ACK NAK 9 O N Handshaking 9 Host Bell Cancel 9 Xon Xoff 9 No Transmit Without DTR Present 9 French PC Terminal Emulation 9 D E Disable Command 9 Z R Disable Command 9 F L Laser Command 9 M O Motor Enable Commands 9 Beep on Bell 9 Razz on z 9 CTS Scan Transmit Enable 9 Limit 1 Scan per CTS 9 Activate on DTR 9 9 9 Activate on DC2 Character 9 Xmit No...

Page 50: ... 9 Configurable Prefix for Code Types 9 9 Configurable Suffix for Code Types 9 9 Configurable Code Length Locks 7 avail 9 9 9 Code Selects 7 avail 9 9 9 Transmit High Priority Code at Timeout 9 9 9 Random Code Deselects 1 Set 9 9 9 Do not transmit Similar Codes 9 9 9 Target Code Deselects 1 Set 9 9 9 Transmit Lower Priority Codes 9 9 9 Code Select Deselect Timeout 0 1 to 25 5 seconds 5 sec 9 9 9 R...

Page 51: ...ISBN 9 9 9 Bookland 979 Supplements 9 9 9 Convert 979 to ISBN 9 9 9 Convert 290 to ISBN 9 9 9 Reformat ISBN 9 9 9 Add EAN Article ID 9 9 9 Transmit ISBN EAN Check Digit 9 9 9 977 Supplements 2 digit 9 9 9 Convert 977 to ISSN 9 9 9 Reformat ISSN 9 9 9 Transmit ISSN Check Digit 9 9 9 414 419 Requires Supplements 9 9 9 Number System 2 Enables Supplements 9 9 9 Number System 2 Requires 5 Digit Supplem...

Page 52: ...8400 9 9 9 Aux Parity none 9 9 9 Aux Data Bits 8 9 9 9 Aux Stop Bits 1 9 9 9 Aux Character RTS 9 9 9 Aux Message RTS 9 9 9 Aux Ack Nak 9 9 9 Aux Xon Xoff 9 9 9 Aux D E Commands 9 9 9 Aux M O Commands 9 9 9 Aux F L Commands 9 9 9 Aux Intercharacter Delay 1 msec 9 9 9 Aux Port Data Format None Disabled 9 9 9 Aux Port to StratosSCHOOLl None Disabled 9 9 9 When the Aux Port connects to a host port the...

Page 53: ...232 Receive 4 Reserved for RS232 Interface 4 RS232 RTS Output 5 Reserved for RS232 Interface 5 RS232 CTS Input 6 Reserved for RS232 Interface and EAS 6 RS232 DTR Input EAS GPIO IN 7 No Connect 7 No Connect 8 Reserved for RS232 Interface and EAS 8 DSR EAS GPIO OUT 9 IBM B 9 Reserved for IBM 46xx Interface 10 IBM A 10 Reserved for IBM 46xx Interface Scanner to Host USB Auxiliary RS232 In Pin Functio...

Page 54: ...display to the M2421 do not exceed the following current restrictions 12V 0 7A max 5V 0 2A max Figure 38 Scale Ready Connector Layout Scale Display Data In Scale Data to Display from the Load Cell Interface Scale Data In RS232 from the Load Cell Interface Scale RS232 to Host Scale Data Dual Cable Applications Scale to Display Pin Function Pin Function Pin Function Pin Function 1 SIG1 1 12V 1 Groun...

Page 55: ...PN 57 57210x N 3 Pin Function 1 No Connect 2 RS232 TX Output 3 RS232 RX Input 4 DTR Input 5 Power Signal Ground 6 DSR Output 7 CTS Input 8 RTS Output 9 No Connect 9 Pin D Type Connector Full Speed USB Cable MLPN 57 57201x N 3 or MLPN 57 57227x N 3 Pin Function 1 PC 5V USB 2 Data 3 Data 4 Ground Locking Type A 57 57227x N 3 Non Locking Type A 57 57201x N 3 IBM 46xx Cable MLPN 57 57212x N 3 Pin Func...

Page 56: ...Signal Ground 2 RS232 from Aux Secondary Scanner 3 RS232 to Aux Secondary Scanner 4 RTS from Aux Secondary Scanner 5 CTS to Aux Secondary Scanner 6 No Connect 7 No Connect 8 No Connect 9 5VDC Transformer Direct 10 Shield Ground 10 Position Angled Modular Plug This configuration cable was designed to be used with the MS2421 MS2422 auxiliary connector only All signals are referenced from the MS2421 ...

Page 57: ...lient ne doit en aucun cas essayer d entretenir lui même le scanner ou le laser Ne regardez jamais directement le rayon laser même si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez à une rayonnement laser qú êst hazardous L emploi d appareils optiques avec cet équipement laser augmente le risque d endommagement de la vis...

Page 58: ...s to this equipment could void the user s authority to operate this device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice This Class A digital apparatus complies with Canadi...

Page 59: ...inst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or ...

Page 60: ...tion of the Product into any mechanical electrical or computer system The warranty is void if the case of Product is opened by anyone other than Metrologic s repair department or authorized repair centers THIS LIMITED WARRANTY EXCEPT AS TO TITLE IS IN LIEU OF ALL OTHER WARRANTIES OR GUARANTEES EITHER EXPRESS OR IMPLIED AND SPECIFICALLY EXCLUDES WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND ...

Page 61: ...or by implication estoppel or otherwise under any METROLOGIC or third party intellectual property rights whether or not such third party rights are licensed to METROLOGIC including any third party patent listed above except for an implied license only for the normal intended use of the specific equipment circuits and devices represented by or contained in the METROLOGIC products that are physicall...

Page 62: ... codes 31 32 33 F failure error codes 31 33 indicator 29 modes 29 30 finger recess 4 6 9 flow 6 9 frame 9 function 39 46 47 49 52 G ground 49 52 H host 29 30 36 39 41 42 48 I IBM 46xx 42 48 indicators 5 audible 29 35 36 39 41 43 44 45 diagnostic 31 33 error codes 31 33 failure 30 31 33 visual 6 9 29 30 29 30 36 39 40 44 interface 5 8 11 IBM 46xx 20 21 41 42 48 49 51 RS232 16 17 42 48 49 51 USB 49 ...

Page 63: ...canner pinouts 49 52 secondary scanner 22 23 SELV 16 21 specifications 5 storage 5 switch 24 T test 36 tone 6 9 29 35 transformer see power troubleshooting 39 41 U USB 42 48 V ventilation 5 12 visual 30 voltage 2 5 16 21 50 volume 6 9 35 W warranty 39 56 weight 5 window 3 4 6 12 ...

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Page 66: ...January 2009 Version 04 0 0 0 5 3 1 1 A ...

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Metrologic Stratos MS2421, Installation And User Manual

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