Smooth Fitness CE-3.0DS, Owner'S Manual, Page: 33 / 40

32
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C
ONSOLE
T
ROUBLE
S
HOOTING
G
UIDE
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PROBLEM POSSIBLE CAUSE SOLUTION
E1 No Motor signal
1. Motor Malfunction Replace Motor
2. Magnetic System
Malfunction or got stuck
Replace Magnetic System/Flywheel
3. Connection Wires are not
well-connected or broken Check whether the wires are well-connected or replace the
broke wires with the new wires
4. Console Malfunction Replace Console
E2
The Computer cannot
make contact with the
IC Chip
1. Disconnect the Adaptor or Batteries. Reconnect the Adaptor or Batteries to REBOOT
the system. Wait two minutes then verify that the system works correctly
2. If IC Chips is not well-assembled. Remove and reinsert the IC Chip
3. If the above solutions couldn
’t solve the problem, replace the IC chip with a New IC
Chip
E3
No heart rate signal
after Body Fat testing
result when in
Body
Fat Program (P8)
If you do not place your hands on the Pulse Sensors correctly, the Pulse Sensors
won’t be able pick up the signals. The console would then display an error message
“E3”. To test it again, be sure to place your hands back on the
Pulse Sensors correctly
E5
Motor couldn
’t return
to the initial setup
value/zero point
1. Check whether the wires
are broken or well-connected Replace the broken wires with new wires or
re-connected the wires
2. Check whether the motor is
broken (has struggle to adjust
the resistance and will make
an abnormal noise)
Replace Motor
Replace Magnetic System
No Hand
Pulse Signal
or incorrect
Hand Pulse
Signal
The Computer is
NOT receiving a
Pulse Signal
Verify that the Hand Pulse Sensor Wire Plugs are connected FIRMLY and correctly
The Computer is
receiving a faint or
intermittent Pulse
Signal
The Hand Pulse Sensors will NOT operate correctly if your skin is extremely dry.
Moisten your hands with a little water and try again.
Grasp the Hand Pulse Sensors firmly and avoid moving your hands while exercising.
The computer will need a few seconds to detect and display your correct pulse rate. If
this does not work, try relaxing your grip on the Hand Pulse Sensors
Clean the Hand Pulse Sensors to ensure a good contact between your body and the
Pulse Sensors
The problem still exists, replace the Hand Pulse Sensors.
The LCD
Screen does
not display
anything
The Adaptor is not
plugged in (item
power supply from
Adaptor)
Check that the Adaptor is correctly connected to an electrical outlet and plugged into
the socket on the machine correctly
The Computer is
faulty
Replace the Computer