Smithco 45-204, Parts & Service

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The Smithco Commercial Products Two-Year Limited Warranty
The Smithco Commercial Products Two-Year Limited Warranty
Smithco, Inc. (Smithco) warrants your 2016 or newer Smithco Commercial Product (“Product”) purchased after
October 1, 2016 to be free from defects in materials or workmanship for the period of time listed below. Where
a warrantable condition exists, Smithco will repair the Product at no cost to you including diagnosis, labor (at
the Smithco standard labor rate, subject to the Smithco flat rate schedule), and parts.
Warranty Duration is:
(1) Two years, 1500 operational hours* from the date of delivery to the original purchaser or Five years from
the date of original manufacturer of the product, whichever occurs first. (*Products equipped with hour
meter).
(2) Products used in rental situations are covered for 90 days from date of delivery to original user/renter.
Owner Responsibilities:
As the Product owner, you are responsible for required maintenance and adjustments stated in your Owner’s
Manual. Failure to perform required maintenance and adjustments can be grounds for disallowing a warranty claim.
You are particularly responsible to train all present and future operators of this product on the safe operation of
this product at your location.
Instructions for Obtaining Warranty Service:
You are responsible for notifying the Authorized Smithco Products Distributor from whom you purchased the Product
as soon as you believe a warrantable condition exists and not later than 30 days from discovery of the condition.
If you need help locating an Authorized Smithco Distributor, or if you have questions regarding your warranty rights or
responsibilities, you may contact us at:
Smithco Product Support Department
200 West Poplar Ave.
Cameron, Wisconsin 54822
Telephone: 800-891-9435 E-Mail: ProductSupport@Smithco.com
Maintenance Parts:
Parts scheduled for replacement as required maintenance (“Maintenance Parts”), are warranted for the period of
time up to the scheduled replacement time for that part.
Items/Conditions Not Covered:
Not all product failures or malfunctions that occur during the warranty period are defects in materials or
workmanship. The items/conditions listed below are not covered by this warranty:
Product failures which result from the use of non-Smithco replacement parts, or from installation and use of
add-on, modified, or unapproved accessories are not covered.
Product failures which result from failure to perform required maintenance and/or adjustments are not
covered.
Product failures that result from operating the Product in an abusive, negligent or reckless manner are not
covered.