10
ENGLISH
TROUBLESHOOTING GUIDE
BE SURE TO FOLLOW SAFETY RULES AND INSTRUCTIONS
For assistance with your product, visit our website at
www.thefountainheadgroup.com
or call 1-800-311-9903.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Sprayer will not turn on
when Power Button is
pressed (no audible hum
of the pump.)
Battery not charged. Light does not
turn ON.
Charge Pump if no light is ON. See
Charging the Pump Internal Battery.
Pump is damaged, over heated, or
non-functional. Visually inspect the
Pump for damage. Use the Charger
to diagnose any Battery problem.
See Charging the Pump Internal
Battery.
Replace Pump if damaged or non-
functional. Allow Battery to cool if
overheated.
Tank is already pressurized so the
Pump has turned off auto-matically.
Open the Shut-off (depress Lever) to see if
the Sprayer starts spraying.
Pump is connected to Charger.
Disconnect Charger.
Sprayer turns on (audible
hum of pump heard) but
will not spray.
No liquid in Tank.
Add liquid to Tank. See Filling the Sprayer.
Shut-off clogged.
Clean Shut-off. See Shut-off Maintenance.
Nozzle clogged.
Clean Nozzle. See Nozzle Maintenance.
Pump is not tightened to Tank, leaks
at Seal.
Tighten Pump to Tank.
Sprayer turns on but only
sprays at low pressure.
Tank not yet pressurized.
Allow time for Pump to pressurize Tank
(at least to 20 seconds).
Air leaking from Tank at Seal.
Tighten Pump to Tank.
Tank Seal or Seal surfaces are
damaged.
Replace Tank Seal.
Shut-off clogged.
Clean Shut-off. See Shut-off Maintenance
Nozzle clogged.
Clean Nozzle. See Nozzle Maintenance..
Hose Leaks at Tank
connection.
Cracked, swollen or faulty Hose.
Replace Shut-off Assembly.
Damaged connection.
Replace Shut-off Assembly.
Hose Leaks at Shut-off.
Cracked, swollen or faulty Hose.
Replace Shut-off Assembly.
Damaged connection.
Replace Shut-off Assembly.
Nozzle drips when Shut-
off Lever is released.
Dirt or debris in Shut-off.
Clean Shut-off Assembly.
Damaged O-Ring or Seal in Shut-off.
Replace Shut-off Assembly.
Nozzle Tip leaks.
Flat Seal missing.
Install Flat Seal behind Nozzle Tip. See
Assemble Wand, Shut-off and Nozzle
Flat Seal damaged.
Replace Flat Seal.
Poor Spray Pattern
Tank is not pressurized.
Turn on Pump.
Nozzle partially clogged.
Clean Nozzle. See Nozzle Maintenance.
Nozzle damaged.
Replace Nozzle.
Shut-off clogged.
Clean Shut-off. See Shut-off Maintenance.
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