Smith & Nephew LENS Integrated System, Operation & Service Manual

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10601034 Rev. B
LENS Integrated System Operations/Service Manual
Troubleshooting
Troubleshooting
The Smith & Nephew LENS Integrated System is designed to provide the highest quality video image available. However, should problems occur, use
the following guide to make troubleshooting easier. If the problem persists, contact an authorized Smith & Nephew representative.
Problem Try this Probable cause
Image too bright/excess glare • Decrease the Brightness setting. Use the BRIGHTNESS
button on the the camera head or access
BRIGHTNESS from
the MAIN MENU screen.
BRIGHTNESS was set too high
Image too grainy • Decrease the Enhancement setting. Use the
ENHANCEMENT button on the the camera head or access
ENHANCEMENT from the MAIN MENU screen. or
ENHANCEMENT was set too high
• Increase the Brightness setting. Use the BRIGHTNESS
button on the camera head or access BRIGHTNESS from the
MAIN MENU screen.
BRIGHTNESS was set too low
Image is cloudy or hazy • Adjust the focus on the coupler or the video endoscope
or
Camera was out of focus
• Clean both the scope and the coupler. Refer to the
Instructions for Use for the respective scope and the coupler
in use.
Dirty optics
• If the scope or coupler has fogged, use a suction tube
to remove the moisture or dry the equipment using the
manufacturer’s recommended procedure.
Fogging results when the light in the scope
warms or because the air space and trapped
moisture has condensed on the glass
window.
• Clean any anti-fogging agent off of the lenses. The use of an
antifogging agent is not recommended.
Anti-fogging agent had been applied to the
lenses.
• Increase the Enhancement setting. Use the
ENHANCEMENT
button on the camera head, the ENHANCEMENT adjustment
on the iPad, or access ENHANCEMENT from the MAIN
MENU screen.
ENHANCEMENT was set too low.
• Ensure that the Moire A or Moire B procedures are not
selected.
A fibroscope procedure type was selected for
a non-fribroscope setup.
Intermittent picture • Disconnect the camera head from the control unit. If the intermittent behavior is resolved, then
refer to the camera head’s Instructions for
Use to troubleshoot camera head issues.
• Replace the cable on that video output and check the
intermittent video output on another monitor.
• Connect all video outputs to a compatible monitor directly
from the control unit with known compatible cables, then
switch between outputs at the monitor controls and monitor
issue. Do not pass signals through to other devices, for
example, the 660HD Image Management System.
• Restore connections through other devices (for example, the
660HD Image Managment System, Boom arms).
If intermittent video behavior persists, contact
Smith & Nephew Customer Service.
Cannot establish a connection
from the iPad to the control unit
1. Go to the VERSIONS screen on the control unit and
determine the NETWORK ID.
2. Follow the instructions in the System’s Operations/Service
Manual to reconnect.
User attempted to connect to the wrong
control unit
• Go to the NETWORK SETTINGS screen on the control unit.
Change the
MACADDRESS to a unique value for your
environment.
The control unit has the same Mac address
as another unit