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QuickServer Start-Up Guide 

Page 29 of 46 

7.4  Test and Commission the QuickServer  

 

Connect the QuickServer to the third party device(s), and test the application. 

 

From  the  main  menu  of  FS-GUI  click  on 

“View”,  then  “Connections”  to  see  the  number  of 

messages on each protocol. 

 

 

For troubleshooting assistance refer to 

Appendix B

or any of the troubleshooting Appendices in 

the related Driver Supplements and Configuration Manual. Sierra Monitor also offers a Technical 
support  page  on  the  Sierra  Monitor  website  at 

www.sierramonitor.com/customer-care/resource-

center

,  which  contains  a  significant  number  of  resources  and  documentation  that  may  be  of 

assistance. 

Figure 21: Web GUI Connections 

Summary of Contents for FieldServer QuickServer FS-QS-1 1 Series

Page 1: ...Document Revision 1 C FieldServer QuickServer Start up Guide FS QS 1010 1011 12X0 12X1 APPLICABILITY EFFECTIVITY Effective for all systems manufactured after July 2016...

Page 2: ...port needs related to the FieldServer product Sierra Monitor Corporation 1991 Tarob Court Milpitas CA 95035 Website www sierramonitor com U S Support Information 1 408 262 6611 1 800 727 4377 Email su...

Page 3: ...vice 19 6 2 Connect the PC to the QuickServer over the Ethernet port 19 6 3 Connecting to the QuickServer 20 6 3 1 Using the Toolbox application to discover and connect to the QuickServer 20 6 4 Set I...

Page 4: ...ng with the QuickServer over the Network 38 Appendix B 2 Before Contacting Technical Support take a Diagnostic Capture 38 Appendix B 3 Regarding Subnets and Subnet Masks 41 Appendix B 4 Passwords 41 A...

Page 5: ...ioning and Port 17 Figure 12 KNX Commissioning 17 Figure 13 RS 232 R2 Connection Port 18 Figure 14 Connecting Power 19 Figure 15 Ethernet Port 19 Figure 16 Web GUI Landing Page 20 Figure 17 Web GUI Ne...

Page 6: ...the QuickServer All instruction manuals driver manuals configuration manuals and support utilities are available on the USB drive provided in the optional accessory kit or on line at www sierramonito...

Page 7: ...information about the BACnet Testing Laboratory Click here for BACnet PIC Statement LonMark International is the recognized authority for certification education and promotion of interoperability sta...

Page 8: ...included in the accessory kit or ordered separately part FS 8915 35 QS NOTE Install only as instructed failure to follow the installation guidelines or using screws without the DIN Rail Mounting Brack...

Page 9: ...QuickServer Start Up Guide Page 9 of 46 4 1 Dimensions 4 1 1 Dimension Drawing FS QS 1X10 XXXX R1 Port R2 Port Figure 2 FS QS 1X10 XXXX...

Page 10: ...QuickServer Start Up Guide Page 10 of 46 4 1 2 Dimension Drawing FS QS 1XX1 XXXX LonWorks Port R2 Port Figure 3 FS QS 1XX1 XXXX...

Page 11: ...QuickServer Start Up Guide Page 11 of 46 4 1 3 Dimension Drawing FS QS 123X Models with RS 422 R1 Port R2 Port Figure 4 FS QS 123X models with RS 422...

Page 12: ...e other low i e far away from the decision point of the logic In the RS 485 carrier the bias resistor is 510 ohms which is in line with the BACnet spec It should only be enabled at one point on the bu...

Page 13: ...Termination Resistor Termination resistors are also used to reduce noise These pull the two lines of an idle bus together However they would override the effect of any bias resistors if connected Term...

Page 14: ...r power supply requirements Position A The Carrier makes use of a full wave rectifying bridge Can be used for 12 24 VAC input or 9 30 VDC input At 9 VDC this becomes marginal Position B The Carrier ma...

Page 15: ...5 C 40 F to167 F Surge Suppression EN61000 4 2 ESD EN61000 4 3 EMC EN61000 4 4 EFT Humidity 5 90 RH non condensing Figure 8 Specifications This device complies with part 15 of the FCC Rules Operation...

Page 16: ...n the R2 Port 4800 9600 19200 38400 57600 115200 For connection to RS 232 or RS 422 please refer to Appendix A 1 5 1 2 RS 485 Connection R1 Port only on non LonWorks QuickServers Connect to the 3 pin...

Page 17: ...sure to access the Service Pin See the instructions on the QuickServer as to which way to toggle the screwdriver during commissioning 5 3 QuickServer KNX FS QS 124X XXXX Connect the QuickServer to the...

Page 18: ...Connection R2 Port only available on FS QS 122X Models Refer to Appendix A2 for further hardware connection options The following Baud Rates are supported on the R2 Port 4800 9600 19200 38400 57600 1...

Page 19: ...or 12 24VAC 6 2 Connect the PC to the QuickServer over the Ethernet port Connect an Ethernet cable between the PC and QuickServer or connect the QuickServer and the PC to the Hub switch using a strai...

Page 20: ...tion from the USB drive or get it from the Sierra Monitor website www sierramonitor com customer care resource center filters software downloads Use the Toolbox application to find the QuickServer and...

Page 21: ...et port NOTE If the QuickServer is connected to a router the IP Gateway of the QuickServer should be set to the IP Address of that router The following fields may also be changed as needed o Netmask N...

Page 22: ...ttings then click on the Change and Restart to restart the Gateway and activate the new IP Address Note that if the GUI was open in a browser the browser will need to be pointed to the new IP Address...

Page 23: ...Subnet Mask If necessary change the IP Gateway Default Gateway field Type in a new IP Gateway NOTE If the FieldServer is connected to a router the IP Gateway of the FieldServer should be set to the s...

Page 24: ...ant device registers in the Config csv file for the first time start up If not the product is shipped with a sample config csv that shows an example of the drivers ordered In the main menu of the FS G...

Page 25: ...Up Guide Page 25 of 46 7 3 Load the Updated Configuration file 7 3 1 Using the Toolbox application to load a configuration file From the Toolbox main page click on the setup icon the gear picture Sel...

Page 26: ...the csv file open then click Update Config Once download is complete click the Restart Button or simply cycle power to the QuickServer to put the new file into operation Note that it is possible to do...

Page 27: ...finally Update Browse and select the csv file open then click Submit Once download is complete a message bar will appear confirming that the configuration was updated successfully Click the System Res...

Page 28: ...menu of the FS GUI screen click Setup then File Transfer Click the config csv link under the Retrieve heading in the middle section of the screen o The file will automatically download to the web bro...

Page 29: ...messages on each protocol For troubleshooting assistance refer to Appendix B or any of the troubleshooting Appendices in the related Driver Supplements and Configuration Manual Sierra Monitor also of...

Page 30: ...ed communication when low bus latency is required i e very few devices on the bus Its usage is very specific to client installations requirements NOTE The RS 232 looks similar to the RS 485 but does n...

Page 31: ...signals may be crossed Pin 5 SHD Shield connection must be connected on at least one side of the bus but not necessarily on both sides POWER Connector Please note that AC voltage is not supported on t...

Page 32: ...o access a KNX network using direct read and write or with KNX configured groups This setup does not require the use of ETS4 to configure the QuickServer KNX gateway The KNX protocol is a connectionle...

Page 33: ...quirement The M Bus devices communicating with the FieldServer must be configured according to the manufacturer s instructions e g primary address and readout data The following baud rates are support...

Page 34: ...following example sets the FieldServer to accept a secure Modbus TCP connection on port 1502 Appendix A 5 1 1 Simple Secure Server Configuration Add TLS_Port parameter in the connections section of t...

Page 35: ...igure the FieldServer with the following connection settings Connections Adapter Protocol TLS_Port Validate_Client_Cert Cert_Authority_File N1 Modbus TCP 1502 Yes my_authorized_clients pem This config...

Page 36: ...ymously known as common name host name or domain etc The common name can be obtained by the following methods Ask the certificate issuer for the host name Use online tools to decode the certificate fo...

Page 37: ...request and verify server s certificate against its internal authority file before finalizing the connection By default this means the FieldServer will only establish connections to other FieldServer...

Page 38: ...less adapters are disabled Refer to the FieldServer Troubleshooting Guide which can be found at www sierramonitor com customer care resource center for further information Appendix B 2 Before Contacti...

Page 39: ...on the PC Laptop Disable firewall and virus protection software if possible Connect a standard CAT5 Ethernet cable between the PC and QuickServer Double click on the FS Toolbox Utility Step 1 Take a...

Page 40: ...stic o When the capture period is finished the Diagnostic Test Complete window will appear Step 2 Send Log o Once the diagnostic test is complete a zip file will be saved on the PC o Click Open to lau...

Page 41: ...Access to the FieldServer can be restricted by enabling a password There are 2 access levels defined by 2 account names Admin and User The Admin account has unrestricted access to the FieldServer The...

Page 42: ...or on which original identification marks have been removed or altered This Limited Warranty also will not apply to interconnecting cables or wires consumables or to any damage resulting from battery...

Page 43: ...g During the first 20 seconds the LED should be off ERR The ERR LED will go on solid 15 seconds after power up It will turn off after 5 seconds A steady red light will indicate there is a system error...

Page 44: ...A steady red light will indicate there is a system error on the unit If this occurs immediately report the related system error shown in the error screen of the GUI interface to Sierra Monitor for eva...

Page 45: ...eady red light will indicate there is a system error on the unit If this occurs immediately report the related system error shown in the error screen of the GUI interface to Sierra Monitor for evaluat...

Page 46: ...tructions must be met when operating ProtoNode The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range The interconnecting power connector a...

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