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 Pax One-Piece S800

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Please read the Getting Started Letter that is provided with your Smartpay EFTPOS equipment. Our technical helpdesk 
team (THD) can be contacted if you would like any assistance and to release the security key and perform your initial Logon.

S800

SETTING UP YOUR EFTPOS EQUIPMENT

STEP ONE:

 Plug in

You might find it easier to have base unit face down on the counter to do these steps

1.  Put the round end of the power cable into the 

POWER

 socket on the terminal. 

2.  If you’re using a broadband or fibre internet connection, plug your ethernet cable into the 

LAN / RS232B

 port 

If you use a dial-up internet connection or dial-backup, plug the phone cable into the 

LINE

 port

3.  Tuck the cables into the recessed cable tidy guides on the bottom of the base unit

4. If you’re using a separate 

PIN PAD

 (S300), plug this into the 

PIN PAD

 port.

STEP TWO:

 Switch on

1.  Your terminal arrived with a printed receipt still attached. If the receipt is short with your business name on it, you are now all 

ready to go. 

2.  If not, you’ll need to call us before you can transact. Call our technical support team on 0800 476 278 and we will get your 

ready to take payments.

STEP THREE:

 Connect to the Paymark network

1.  Plug in the power supply to the electrical power socket. 

2. Turn on the power at the wall, then push and briefly hold the        button on the terminal. The terminal will go through a start 

up sequence.

Summary of Contents for Pax One-Piece S800

Page 1: ...Paymark EFTPOS PTS 2017 Pax One Piece S800...

Page 2: ...Refund Pre authorisation Finalise authorisation Cancel Auth Check card status ADMINISTRATIVE FUNCTIONS ALPHA Menu Payment Application Menu Common Admin Functions Manual Logon Manual Settlement Print S...

Page 3: ...e of use we have included diagrams and descriptions below LAN RS232B An Ethernet cable should be plugged in here to connect the terminal to a Broadband Fibre Internet connection LINE If you use a dial...

Page 4: ...mm w x 47mm dia thermal paper rolls Replacing printer paper 1 Engage printer cover release flap to open printer bay 2 Remove existing roll core and place new roll in printer well the tongue of paper s...

Page 5: ...t If you use a dial up internet connection or dial backup plug the phone cable into the LINE port 3 Tuck the cables into the recessed cable tidy guides on the bottom of the base unit 4 If you re using...

Page 6: ...sented Contactless available No contactless available Electronic Offline Voucher EOV enables your business process EFTPOS transactions if your terminal has gone offline EOV is not designed to function...

Page 7: ...UTH Transaction type used to removed a stored AUTH that is no longer required by the merchant FINALISE Hospitality transaction type to complete Finalise a previously stored AUTH transaction on a CREDI...

Page 8: ...of using their PIN If this happens the Merchant Receipt will print with a space for the customer to sign in The terminal will require the operator to verify the customer signature to complete the tran...

Page 9: ...can be enabled for merchants who process telephone or mail order sales MOTO should only be used in situations where cardholder authorisation is given for the transaction and the physical credit card...

Page 10: ...ents EFTPOS terminal to customer 6 Customer taps inserts or swipes card a Insert or swipe customer follows screen prompts to select account and enter PIN b Tap customer follows screen prompts if requi...

Page 11: ...11 EFTPOS terminal returns to idle screen ready for next transaction Finalise Transaction 1 Operator selects FINALISE If there are no stored pre auth transactions the terminal will display no stored a...

Page 12: ...splay all matching stored pre auth 4 If there is more than one merchant shoul select the correct one to continue 5 Terminal will display original pre auth amount and prompt merchant to confirm CANCEL...

Page 13: ...lways relates to Merchant 1 only The default menu setting is 1 ALPHA 1 LOGON 2 ALPHA 2 REPRINT RECEIPT 3 ALPHA 3 SETTLE INQUIRY 4 ALPHA 4 SETTLE CUTOVER 5 ALPHA 5 PRINT CONFIG Payment Application Menu...

Page 14: ...an only be performed during your regular settlement window Terminal will automatically perform Paymark settlement once per day For further information about auto settlement window contact Paymark help...

Page 15: ...our sales team or THD to discuss activating deactivating the value added services on your EFTPOS terminal Network Comms Check This check can be performed to verify the terminal has a working network c...

Page 16: ...o back APP MANAGER 1 CONFIG 2 TMS 3 SYSTEM 4 MISCELLANEOUS 5 RESTART APP MANAGER 1 APPS 2 EXIT TO PROLIN MERCHANT COMMUNICATION SETTINGS DATE TIME DATE TIME Changing Comms Settings Changes to comms be...

Page 17: ...setting is black text on white background to change the display screen background colour between white and black Press CANCEL FUNC or MENU SYSTEM DISPLAY COLOURS POWER OPTIONS Screensaver Default sett...

Page 18: ......

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