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Smarteh MX (V2) Series, User Manual

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Smarteh MX (V2) Series User Manual Download Page 31

Chapter 4

Connecting computers and other devices

smarttech.com/kb/171554

xxxi

l

SMART Product Drivers

l

SMART Ink

l

SMART Remote Management

SMART Product Drivers and Ink are installed and used on the computer input of the SMART product to

enable touch and digital inking features. This supporting software is included with SMART’s software

products, such as

SMART Notebook

,

SMART Meeting Pro

, and

SMART TeamWorks

, or is available for free

download on

support.smarttech.com/downloads/product-drivers

.

SMART Product Drivers and Ink software have a number of features you can use to customize default

settings for your SMART product and troubleshoot common issues:

l

Adjust touch, mouse, and gesture settings

.

l

Calibrate the display to ensure touch behaves as expected

.

l

Turn SMART Ink on or off

.

l

Use SMART Ink in Microsoft Office products

.

Connecting room computers and guest laptops

You can connect room computers and guest laptops to the display and view and interact with their inputs.

Summary of Contents for MX (V2) Series

Page 1: ...lpful smarttech com docfeedback 171554 SMART Board MX V2 series interactive displays USER GUIDE SBID MX255 V2 SBID MX265 V2 SBID MX275 V2 SBID MX286 V2 SBID MX255 V2 PW SBID MX265 V2 PW SBID MX275 V2...

Page 2: ...or other countries All third party product and company names may be trademarks of their respective owners Copyright notice 2021 SMART Technologies ULC All rights reserved No part of this publication...

Page 3: ...instructions l Before inserting or removing an OPS from the display turn off the display using the switch at the back of the display See Open Pluggable Slot computer OPS disclaimer for more informatio...

Page 4: ...earby persons This transmitter must not be co located or operated in conjunction with any other antenna or transmitter Innovation Science and Economic Development Canada statement This device complies...

Page 5: ...RNING Operation of this equipment in a residential environment this equipment may could cause radio interference The full text of the EU declaration of conformity is available at the following interne...

Page 6: ...e volume xxiii Freezing or hiding the screen xxiii Chapter 3 Using the iQ apps xxv Using the Apps Library xxv Using the Files Library xxvi Using kapp Whiteboard xxvi Using SMART Whiteboard xxvi Using...

Page 7: ...here s a problem with the sound xl Touch isn t working as expected xli The pens and erasers aren t working as expected xlii iQ apps aren t working as expected xlii SMART software on connected computer...

Page 8: ...i Accessories xiii SMART OPS PC module xiii Stands xiii USB extenders xiv More information xiv This chapter introduces the SMART Board MX V2 and MX V2 Pro series interactive displays About this guide...

Page 9: ...n applications including panning scaling rotating and zooming in and out For more information see Using touch on page xix Writing drawing and erasing The display comes with two pens which you can use...

Page 10: ...s on page xxv Display The 4K ultra high definition LCD display provides optimal image clarity and wide viewing angles The size of the display varies by model Models Size diagonal SBID MX255 V2 SBID MX...

Page 11: ...er is 60 W The slot is not a limited power source To reduce the risk of fire make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950 1 and or IEC 62368 1...

Page 12: ...or You can use the remote control to turn the display on and off adjust display settings and so on The IR sensor for the remote control is located in the bottom right corner of the display s frame For...

Page 13: ...All OPS PC modules are WHQL certified and fully licensed with Windows 10 Pro Install the OPS PC module in a SMART product s OPS slot to provide a complete 4K UHD Windows 10 installation at your finger...

Page 14: ...70202 NOTES l To extend touch using the SMART CAT 5 USB extender CAT5 XT 1100 use a touch USB connector associated with an HDMI 1 HDMI 2 or VGA input The extender will not function correctly if used t...

Page 15: ...and hiding the screen shade xxiv This chapter explains how to wake the display when it s in an energy saving mode how to view connected computers input and how to interact with the display Waking up t...

Page 16: ...nput screen Tap the Home button on the front control panel OR Press the Home button on the remote control Using the front control panel The front control panel contains buttons for returning to the iQ...

Page 17: ...MART product comes with one of two infrared remote control models These models are similar except one has a screen sharing button Use the infrared remote control to turn the SMART product on or off ch...

Page 18: ...Chapter 2 Using basic features smarttech com kb 171554 xviii...

Page 19: ...nput sources see Viewing a connected computer s input on page xxxiii 8 Settings Open display settings 9 Screen shade Hide screen contents behind a screen shade see Showing and hiding the screen shade...

Page 20: ...e display s support for up to 20 simultaneous interaction points enables you and other users to interact with objects on the screen at the same time NOTE Not all gestures work in all applications Refe...

Page 21: ...ing and erasing The display includes two pens which you can use to write or draw in digital ink You can erase digital ink using gestures or the eraser tool in the apps Writing and drawing in digital i...

Page 22: ...MART Ink support page Here are a few quick links to get you started l Turning SMART Ink on or off l Opening the dynamic floating toolbar l Closing hiding the toolbar l Using SMART Ink presentation too...

Page 23: ...you press the Volume Up or Volume Down button on the convenience panel or the remote control you can use the on screen slider to adjust the volume To mute the volume Press the remote control s Mute b...

Page 24: ...your writing or drawing to the Files Library see Using the iQ experience Files Library To unfreeze the screen press the Freeze button again Showing and hiding the screen shade You can temporarily hid...

Page 25: ...Screen Share require a properly configured network connection If you re experiencing issues with these apps contact your IT administrator to make sure the network and display have been properly config...

Page 26: ...roduct just as you do on a traditional dry erase board You can also save your notes for later and share them using the SMART kapp app The kapp Whiteboard app is the default whiteboard for enterprise m...

Page 27: ...e see Sharing your device s screen to the display Using Input You can use the connectors the display to connect a room computer guest laptops and other input sources To learn how to connect computers...

Page 28: ...the Home screen to clean up the display for the next user Tapping the Clean Up button does the following l Signs out of everything in the Browser app l Closes all applications including third party ap...

Page 29: ...s that cross the floor to the SMART product are properly bundled and marked to avoid a trip hazard Installing and using SMART software The SMART product comes with the following software which you can...

Page 30: ...Remote Management Cloud based mobile device management software for remotely maintaining supporting controlling and securing the SMART product and your other devices 3 year subscription2 Contact your...

Page 31: ...and SMART TeamWorks or is available for free download on support smarttech com downloads product drivers SMART Product Drivers and Ink software have a number of features you can use to customize defa...

Page 32: ...ector panel NOTES l Install SMART software on any computers you connect to the display see Installing and using SMART software on page xxix l Your organization s installers might have connected cables...

Page 33: ...no device is connected to an input o A black thumbnail indicates a device is connected to an input but is in Standby mode o A thumbnail showing a preview screen indicates an active device is connecte...

Page 34: ...24 768 4 3 XGA 60 XGA 70 XGA 75 60 004 Hz 70 069 Hz 75 029 Hz 800 600 4 3 SVGA 60 SVGA 72 SVGA 75 60 317 Hz 72 188 Hz 75 000 Hz 640 480 4 3 VGA 60 59 940 Hz If possible set any connected computers to...

Page 35: ...the SMART product For more information about SMART OPS PC modules see the SMART OPS PC modules user guide smarttech com kb 171747 Connecting USB drives peripherals and other devices The display includ...

Page 36: ...3 0 Type A receptacle on the side connector panel USB 2 0 Type A receptacle on the front connector panel iQ SuperSpeed Hi Speed HDMI 1 SuperSpeed Hi Speed HDMI 2 SuperSpeed Hi Speed HDMI 3 SuperSpeed...

Page 37: ...hooting information community smarttech com s topic 0TO0P000000Xt5yWAC mx series The display isn t turning on Symptom Troubleshooting steps The power light isn t lit l Make sure the power cable is sec...

Page 38: ...is not in an energy saving mode The image on the screen is distorted OR There are lines snow or other visual noise on the screen OR The image if flickering or flashing OR The image is dim l Press the...

Page 39: ...f or shifted to the left or right l Adjust any connected computers video settings particularly zoom crop and underscan See the computer s operating system documentation l If any connected computers de...

Page 40: ...play s stereo 3 5 mm out connector adjust the volume on the SMART product and the connected computer and make sure neither are muted l If you re using the SMART product s S PDIF out connector adjust t...

Page 41: ...he SMART product s row l For Mac computers with macOS Mojave see How to resolve issues with installing and using SMART Learning Suite software on macOS Mojave The SMART product responds to touch inter...

Page 42: ...n the screen the ink appears in the wrong place OR Writing is intermittent OR Ink disappears as you write l Make sure you are using a SMART Board MX or MX Pro series interactive display pen l Restart...

Page 43: ...T Ink isn t working as expected See Troubleshooting SMART Ink SMART Product Drivers isn t working as expected See Troubleshooting SMART Product Drivers The SMART OPS PC isn t working as expected Sympt...

Page 44: ...SMART Board MX V2 or MX V2 Pro series interactive display support pages on the SMART website l You can also find the serial number in the iQ settings Refer to the SMART Board MX V2 and MX V2 Pro seri...

Page 45: ...SMART TECHNOLOGIES smarttech com support smarttech com contactsupport smarttech com kb 171554...

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