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Usage

Touch Pad is a communication aid designed for people 
with disabilities who cannot speak or have complex 
access needs.

Model Number: ST10A

Operating environment

-  

Temperature:  

 

0 - 35°C 

Choking hazard

If you choose to use the magnetic connector, note that 
it is detachable and could be a choking hazard. If in 
doubt, continue to use the supplied USB-C cable.

Summary of Contents for ST10A

Page 1: ...Created by Manual...

Page 2: ...Touch Pad Manual Version 2 0 English UK Copyright 2019 Smartbox Assistive Technology thinksmartbox com...

Page 3: ...Touch Pad is a lightweight communication device designed for easily portable touch access with a loud integrated speaker to make sure you are heard...

Page 4: ...ccount 12 7 Choosing your grid sets 13 8 Introducing Grid Explorer 14 9 Shutting down your Touch Pad 16 Doing more 10 Mounting your Touch Pad 17 11 Attaching the shoulder strap 19 12 Internet and netw...

Page 5: ...5 Getting help 20 Smartbox support 32 21 Updates 34 Safety 22 Touch Pad specification 35 23 Usage 36 24 Symbol explanation 37 25 Safety notices 38 26 Battery warnings 44 Notes 46...

Page 6: ...anual Care guide Shoulder strap Power lead with USB C Optional magnetic charger USB C to A adapter Cleaning cloth Carry bag Included software Grid Optional Mounting plate spacer and Allen key What is...

Page 7: ...for the first time it is best to plug in the power lead and charge the battery fully Press the power button to turn the device on The device will boot into Windows and Grid 3 will automatically start...

Page 8: ...8 Device guide Touch screen Front camera Handle Volume up and down Power 3...

Page 9: ...9 Rear camera Charging port Headphone port USB C Strap rings Speaker Speaker charging port Speaker power button Stand...

Page 10: ...arge your Touch Pad plug the power lead into the charging port on the left side of the device It attaches magnetically to the port A full charge will take up to 3 hours Charging your Touch Pad 4 Charg...

Page 11: ...device itself To charge both the Touch Pad and the speaker at the same time use the provided charging lead with USB C You can also use the magnetic adapter by attaching the connector to the speaker an...

Page 12: ...from You can adjust the speed and pitch of each voice to suit your needs Your Smartbox Account On the next screen you can create a free Smartbox Account This enables you to use features such as remote...

Page 13: ...oose Symbol communication for grid sets like Super Core which are ideal for early AAC users and emerging literacy Choose Text communication for grid sets with powerful features for literate users Grid...

Page 14: ...our grid sets add new grid sets and access your settings Tapping on a grid set will open it To return to Grid Explorer tap the menu then select Grid Explorer Some grid sets will have the option for th...

Page 15: ...15 Start menu Notifications Search Taskbar Wi fi and internet Windows audio settings Windows desktop Recycle bin Desktop...

Page 16: ...p the power icon From here you can select Sleep Shut down and Restart Selecting Shut down will power the device down completely You can also turn off your device from within Grid 3 by using the Turn o...

Page 17: ...the mounting plate lay your Touch Pad with the screen facing down on a flat surface To prevent damage to the screen place the device on something soft like a towel cloth or newspaper You will need th...

Page 18: ...fit the Touch Pad to your wheelchair mount floor stand or desk stand As you attach the device to the stand be sure to hold the Touch Pad securely until the head of the stand is firmly docked with the...

Page 19: ...with a shoulder strap These clip to the rings on the back of the device and can be easily attached and removed as you need First loop the clips to the case of the Touch Pad Then you can attach the lon...

Page 20: ...connection Tip Windows has numerous privacy settings surrounding your internet connection Be aware of what is visible to other network users particularly if you are using a public connection Network...

Page 21: ...es to see Windows Bluetooth features Move the tab to On and your Touch Pad will start scanning for nearby Bluetooth devices When connecting a new device via Bluetooth you may need to type in a pairing...

Page 22: ...lected Activate first item touched takes the first location touch and activates once the screen is released Touch and hold to activate gives you an adjustable length of time to press and hold your sel...

Page 23: ...ched and removed without any adhesives or magnetic fixings Attaching a keyguard Place the keyguard over the Touch Pad s screen with the fixing side down Push the keyguard firmly to the screen and the...

Page 24: ...t can be used for Grid 3 s voice access features Configuring voice access The settings to configure voice access are found in Settings Access Voice From this screen you can select the microphone you w...

Page 25: ...25 to issue your commands once the wake up phrase has been activated You can also choose to have a sound after the wake up phrase has been activated and once your selection has been made...

Page 26: ...suit you and how you want to access your Touch Pad Launching Grid 3 on Start up Grid 3 is set to open automatically when you start your Touch Pad You can turn this setting off by opening Grid 3 and na...

Page 27: ...elp you find the right one for your needs Some categories contain groups of related grid sets within a folder Once you have selected your grid set you will see the full description as well as any alte...

Page 28: ...ad Select Online Grids from the Add Grid set window and search or browse shared grids from Smartbox and other users Editing grid sets Grid 3 comes with a complete set of tools designed to make editing...

Page 29: ...29 rows columns commands and more You can get to edit mode by tapping Menu Edit or by pressing F11 on a connected keyboard...

Page 30: ...e POP3 SMTP to connect to other email providers Smartbox Account Your Smartbox account gives you access to Remote Editing backs up your grid sets in Dropbox and enables you to share your grid sets via...

Page 31: ...31 Remote editors From the accounts window you can also list other Smartbox accounts that can remotely edit the grid sets for your device...

Page 32: ...rt support Online chat Online chat support is available from our website Opening hours are listed in the chat window Tip You can also access our Online Chat directly from your Windows Start menu Remot...

Page 33: ...ouch Pad and Grid 3 thinksmartbox com knowledge base Other support If your Touch Pad was supplied outside of the UK please contact your local Smartbox Partner You can find our list of partners at thin...

Page 34: ...nected to the internet Grid will look for any updates when it starts up If an update is available you will see this notification in the top right of Grid Tap the icon to start the update Windows Windo...

Page 35: ...perating System Windows 10 Pro Display 10 inch 1800 x 1200 Access Touch screen Connectivity Wireless IEEE 802 11 a b g n Bluetooth 4 1 USB C USB C to A adapter supplied Other information Front camera...

Page 36: ...ies who cannot speak or have complex access needs Model Number ST10A Operating environment Temperature 0 35 C Choking hazard If you choose to use the magnetic connector note that it is detachable and...

Page 37: ...o declare conformity with US legislation Waste electrical and electronic equipment symbol to indicate you should dispose of this equipment in accordance with local regulations Power button symbol Incr...

Page 38: ...o lose function due to power loss or other technical issues For this reason your Touch Pad is not to be used as a life supporting device is not be relied upon for well being is not to be relied upon a...

Page 39: ...t with user Do not touch the w of your Touch Pad with broken or burnt skin as this may aggravate wound Power supply and batteries Your Touch Pad contains a rechargeable lithium ion battery All recharg...

Page 40: ...recommended to attach the power cord before your Touch Pad shuts down The battery that powers your Touch Pad is subject to shipping regulations Check with your postal service or courier before shippi...

Page 41: ...ur Touch Pad and your mounting system manufacturer s guide While we have taken every precaution to make this an easy and safe process it is up to you to ensure the device is mounted safely Please use...

Page 42: ...ertain lights or light patterns If you feel odd or nauseous when in front of your Touch Pad particularly if you are using it with an eye gaze camera move away from the device and consult a medical pro...

Page 43: ...arsh RF environment in an MRI environment in an X ray environment Troubleshooting and Customer Support In most cases restarting your device will cure any problems To restart your device Select Start a...

Page 44: ...in to contact with the skin or eyes If contact has been made wash the affected area with copious amounts of water and seek medical advice Do not use any charger other than that specifically provided f...

Page 45: ...several times to obtain maximum performance Retain the original product literature for future reference Only use the battery in the application for which it was intended When possible remove the batt...

Page 46: ...46 Notes...

Page 47: ...47...

Page 48: ...48 thinksmartbox com ST MAN UK E...

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