SMAR FI303, Operation, Maintenance & Instruction Manual

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FI303 - Operation and Maintenance Manual
B.2
12. In cases of repairs under warranty, recall or outside warranty, the client is responsible for the
correct packaging and packing and SMAR shall not cover any damage caused during
transportation. Service expenses or any costs related to installing and uninstalling the product
are the client´s sole responsibility and SMAR does not assume any accountability before the
buyer.
13. It is the customer’s responsibility to clean and decontaminate products and accessories prior to
shipping them for repair, and SMAR and its dealer reserve themselves the right to refuse the
service in cases not compliant to those conditions. It is the customer’s responsibility to tell
SMAR and its dealer when the product was utilized in applications that contaminate the
equipment with harmful products during its handling and repair. Any other damages,
consequences, indemnity claims, expenses and other costs caused by the lack of
decontamination will be attributed to the client. Kindly, fill out the Declaration of
Decontamination prior to shipping products to SMAR or its dealers, which can be accessed at
www.smar.com/doc/declarationofcontamination.pdf and include in the packaging.
14. This warranty certificate is valid only when accompanying the purchase invoice.