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8 Troubleshooting

SMA Solar Technology AG

Installation Manual

COMGW-10-IA-en-13

29

4. Plug the USB flash drive into the USB port on the SMA Com Gateway.

☑ The System LED flashes orange during the firmware update. This process can take several

minutes.

☑ Once the firmware has been updated successfully, the System LED glows green

continuously.

✖ The SYSTEM LED is not glowing green continuously?

• Update the firmware again.

5. Pull the USB flash drive out of the USB port on the SMA Com Gateway.

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Summary of Contents for Com Gateway

Page 1: ...SUNNY BOY SMA COM GATEWAY SMA 10 30V DC X1 RS485 RS485 COMGW 10 IA en 13 Version 1 3 ENGLISH Installation Manual SMA COM GATEWAY...

Page 2: ...me statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers ar...

Page 3: ...nded Use 8 2 2 IMPORTANT SAFETY INSTRUCTIONS 8 3 Scope of Delivery 10 4 Product Overview 11 4 1 SMA Com Gateway 11 4 2 LED Signals 13 4 3 Function Button 14 5 Mounting 15 5 1 Requirements for Mounting...

Page 4: ...Table of Contents SMA Solar Technology AG Installation Manual COMGW 10 IA en 13 4 10 Technical Data 31 11 Contact 32 12 EU Declaration of Conformity 34...

Page 5: ...and directives Knowledge of and compliance with this document and all safety information 1 3 Content and Structure of this Document This document describes the installation commissioning and decommiss...

Page 6: ...Connect the insulated conductors to the terminals X703 1 to X703 6 Enter 10 in the field Minutes Connects several elements to be selected Select Settings Date Button Key Button or key to be selected...

Page 7: ...nual COMGW 10 IA en 13 7 Title and information content Type of information SMA COM GATEWAY Compatibility and Application Options Technical Information SMA DATA MANAGER M with SUNNY PORTAL powered by e...

Page 8: ...ns will void guarantee and warranty claims and in most cases terminate the operating license SMA Solar Technology AG shall not be held liable for any damage caused by such changes Any use of the produ...

Page 9: ...y unit can cause a lethal electric shock Only use the power supply unit indoors and in a dry environment keep it away from liquids If the enclosure or the power supply unit cable is damaged disconnect...

Page 10: ...pleteness and any externally visible damage Contact your distributor if the scope of delivery is incomplete or damaged SMA COM GATEWAY 10 30V DC X1 RS485 RS485 SMA A C B D D Figure 1 Components includ...

Page 11: ...ystem regulation commands to the connected RS485 devices SMA COM GATEWAY X 3 X 2 X 4 X 5 R S 4 8 5 R S 4 8 5 A E D A D C B F 1 0 3 0 V D C X 1 R S 4 8 5 SM A C O M G A TE W A Y R S 4 8 5 A A K I H G F...

Page 12: ...ates the operating state of the SMA Com Gateway see Section 4 2 LED Signals page 13 H Function button I USB port for updates K Jack for connecting the voltage supply Symbols on the SMA Com Gateway and...

Page 13: ...cedure started Flashing orange Off Update procedure running Glowing red Off Boot up procedure running Glowing green Flashing orange Detection running Glowing green Flashing orange and green in alter n...

Page 14: ...ink LED and the Activity LED and what each color indicates may be different to those used in third party products Figure 3 Network port LEDs Position Designation Color Explanation A Link LED Green Sho...

Page 15: ...on The product may only be operated under the specified conditions The mounting location must be suitable for the installation of the product The mounting location must be suitable for the weight and...

Page 16: ...objects Permitted Mounting Position The product may only be mounted in a horizontal position Dimensions for Wall Mounting SMA COM GATEWAY RS485 X3 X2 X4 X5 X1 10 30V DC RS485 108 mm 162 mm 98 mm 90 mm...

Page 17: ...nto place 2 Ensure that the SMA Com Gateway is securely in place Mounting the SMA Com Gateway on a Wall Additionally required mounting material not included in the scope of delivery 4 screws suitable...

Page 18: ...Solar Technology AG Installation Manual COMGW 10 IA en 13 18 4 Insert the screws through the brackets and tighten Do not damage the brackets SMA COM GATEWAY SMA 5 Ensure that the SMA Com Gateway is se...

Page 19: ...ions X4 Network port with status LEDs for connecting to the SMA Speedwire network X5 Network port with status LEDs for connecting to the SMA Speedwire network 6 2 Connecting RS485 Devices Renewed dete...

Page 20: ...same length as the cable sheath 3 Shorten unused insulated conductors flush with the cable sheath 4 Strip off the conductor insulation by 6 mm 5 Release the conductor entries on the supplied six pole...

Page 21: ...mm For installation with steel separating strip at least 50 mm Additionally required material not included in the scope of delivery One network cable Cable requirements The cable length and quality af...

Page 22: ...n If the product is moved from a cold environment to a warm environment condensation may form in the product When there is a large temperature difference wait for the product to reach room temperature...

Page 23: ...tries on the supplied two pole plug 4 Connect the connection cable to the supplied two pole plug To do so plug the conductors into the conductor entries and close the conductor entries Observe the plu...

Page 24: ...IA en 13 24 9 Connect the other end of the AC connection cable to the voltage supply 10 Connect the connection point to the utility grid The SMA Com Gateway starts detecting the RS485 devices see Sect...

Page 25: ...nformation see Section 8 Troubleshooting page 26 3 Check whether all RS485 devices are being shown in the SMA Data Logger If not all of the RS485 devices have been detected read the troubleshooting in...

Page 26: ...port Link LED is glowing The network cable or connector is defective or damaged Corrective measures Replace the defective or damaged network cable or connector The SMA Data Logger does not automatica...

Page 27: ...S485 device detection To do this press and hold the function button on the SMA Com Gateway using a sharp object e g paperclip for between 1 and 5 seconds or Ensure that the value set in the SMA Com Ga...

Page 28: ...Data Logger see SMA Data Logger manual 8 1 Updating the Firmware There are two ways to update the SMA Com Gateway firmware Updating the firmware automatically via SMA Data Logger Updating the firmware...

Page 29: ...Com Gateway The System LED flashes orange during the firmware update This process can take several minutes Once the firmware has been updated successfully the System LED glows green continuously The S...

Page 30: ...ug and pull out of the network port X4 or X5 on the SMA Com Gateway 3 Pull the six pole plug for connecting the RS485 devices out of the port X2 on the SMA Com Gateway 4 Remove the SMA Com Gateway If...

Page 31: ...ly Voltage supply External power supply unit Input voltage range 10 V to 30 V Power consumption Type 4 W Ambient Conditions in Operation Ambient temperature 20 C to 60 C Max permissible value for rela...

Page 32: ...561 9522 399 Sunny Central Sunny Central Storage 49 561 9522 299 SMA Online Service Center www SMA Service com Belgien Belgique Belgi Luxemburg Luxembourg Nederland SMA Benelux BVBA SPRL Mechelen 32 1...

Page 33: ...line Service Center www SMA Service com India SMA Solar India Pvt Ltd Mumbai 91 22 61713888 SMA Solar Thailand Co Ltd 66 2 670 6999 SMA Technology Korea Co Ltd 82 2 520 2666 South Africa SMA Solar Tec...

Page 34: ...lity 2014 30 EU L 96 79 106 March 29 2014 EMC Restriction of the use of certain hazardous substances 2011 65 EU RoHS SMA Solar Technology AG confirms herewith that the product described in this docume...

Page 35: ......

Page 36: ...www SMA Solar com...

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