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Archimede Portable Dataloggers User Manual
rev.5 -03.12.2019-
Problem
Cause
Recommended action
It hasn't been done the correct startup keys
combination
Repeat the startup procedure ( see paragraph
"
Special combination keys
" in the reference DL
manual )
A connector from the DL internal battery
disconnected
Connect the battery-charger and try to turn the DL
on. If the DL turns on contact SISGEO's assistance
Battery's temperature overcomes 70°C,
internal security system stops the power
circuit
Wait at least 30 minutes to allow the battery to
become colder and go back in the appropriate
temperature range
The battery-charger could have not correctly
detected the battery
Repeat the charge procedure, checking the LED colour
sequence. Insert always first the jack in the DL and
then the plug in the
network plug
Battery's temperature overcomes 70°C,
internal security system stops the power
circuit
Wait at least 30 minutes to allow the battery to
become colder and go back in the appropriate
temperature range
DL display has no back-light
Display backlight could be turned off or set
on minimum value
Turn on or set the back-light through the special keys
( see paragraph "special combination keys" in the
reference DL manuals). If this procedure will not solve
the proble, contact SISGEO assistance
DL crashes
DL software generates an unexpected error
Reset through keys combination (see "special
combination keys" in the DL manual"
Sensor's connections are wrong
Reconnect sensors in a correct way verifiying
connection scheme.
A/D converter does not understand signals
correctly
Perform automatic diagnostic directly on DL ( Utilities -
> Unit Status menu ); if one or more red check marks
pop up, contact SISGEO assistance
Instrument is connected to DL in a wrong
way
Verify the instrument conncections and click OK
A/D converter does not understand signals
correctly
Turn off and turn on the DL and reset
DL does not update firmware
USB connection could be wrong
Check that USB cable is correctly inserted both in the
PC and in DL port.
DL showed "Calibration file is not valid"
The calibration file is lost or damaged
Call SISGEO for assistance
DL showed "Instruments is not compatible"
The selected instrument is not compatible
with the instrument connected to the DL
Select the correct instrument and repeat the reading
The energy saving function is enabled
Disable the energy saving function (only for Sisgeo
digital inclinometer) or wait for the time necessary for
the awakening of the sensors and eventually check
the configuration (only for Sisgeo digital inclinometer
chains).
The connections to the instruments are
incorrect
Reconnect the instrument properly and repeat the
reading
DL showed "Check connections before continuing"
The battery is not correctly recharged. Battery-recharger LED
does not perform the foreseen colorur sequence ( as in DL
manual)
DL does not switch on
DL reads incoherent values
Check DL battery level ( available in menu
Utilities -> Unit Status d
irectly on DL )
DL showed "Instruments is not connected"
TROUBLE SHOOTING