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SECTION 16: CLEANING GLASS
Remove the Glass panel as per the installation instruction and clean glass with a glass cleaner and a lint
free cloth or Microsoft cloth, if white haze or carbon discolouration is still apparent the a metal polish such
as Hotspot or Peek can be used to remove these stubborn particles.
SECTION 17: TROUBLESHOOTING GUIDE
Fire sparks but pilot Flame does not light?
A pilot light but then goes out before main burner lights?
Fire does not spark at pilot
?
Fire runs for a time and then cuts
off?
Pilot flame shrinks when fire is on high
?
Fire smells when first lit or in use?
No gas to fire, check isolating valves are open.
Pipe work blockage, clean out.
Air not fully purged, re-purge supply or wait longer.
Spark earthing to metal work, reset gap correctly.
Blocked pilot, clean out internally.
Severe restriction in gas supply, clear obstruction.
Faulty thermocouple, replace pilot unit.
Hold control knob in for longer, or hold down slide link
for longer.
HT lead detached, refit.
Spark gap too large or small reset correctly.
Spark shorting to metalwork under tray re-aligns
the HT lead
Excessive room draught or flue pull, rectify.
Loose or faulty thermocouple, rectify.
O.D.S system in operation.
Firebox grommet seal not fitted, rectify.
Lint in pilot aeration hole, clean thoroughly internally
Poor gas flow to fire, check pressure with fire on high.
If pressure is low, remove any restriction in pipe work
or valve.
Check all isolators are adequately sized and fully open.
Check meter pressure is adequate.
Air leak under base of firebox, rectify.
Lint in pilot aeration hole, clean thoroughly internally.
Firebox grommet seal missing, rectify
Newness smell from brand new appliance.
Spillage occurring, call installer to carry out spillage
test and rectify any problems.
Low temperature sealants or combustible materials
used in incorrect positions.
Air leak under base of firebox, rectify
Firebox grommet seal missing rectify.
