Troubleshooting
130
Problem Troubleshooting
Problem
Solution
Lynx will not turn on.
Is the battery installed in Lynx? Lynx will not turn on without the
battery installed. Install the battery.
The battery may be too discharged to power Lynx. Charge the battery,
then trying turning Lynx on.
I connected Lynx to my computer
to charge the battery, but it does
not charge.
Lynx will not charge from the computer if it is in any audio playing
mode. It’s recommended that Lynx be turned off, or not in any audio
playing mode, when charging from a computer.
I connected the USB Travel
Charger to Lynx, or I placed Lynx
in a dock, but the battery will not
charge.
The battery is either too hot or too cold to charge. Move Lynx to a
warmer/cooler place, or remove the battery from Lynx and move it to
a warmer or cooler place.
The Satellite and/or Internet
Radio icon on the Home screen is
gray, and I cannot select it.
A gray icon indicates that the service is currently unavailable.
For Satellite Radio, Lynx must be in a dock, with the satellite antenna
connected.
For Internet Radio, Lynx must be connected to a Wi-Fi network. To
listen, Lynx must also be connected to the SiriusXM Internet Radio
service.
Invalid Login (Internet Radio).
Your credentials were entered incorrectly. Verify they are correct and
try again. Your password is case sensitive, so be sure you have
entered it correctly.
Your subscription is no longer valid. Re-subscribe to the service.
I can only tune to channels 0 and
1 on Satellite Radio.
I don’t receive all the Satellite
Radio channels to which I
subscribed
.
Have you already activated your Lynx Satellite Radio subscription? If
not, refer to
Activate your SiriusXM Satellite Radio Subscription
.
If you have already activated your Lynx Satellite Radio subscription,
your Lynx may not have received the activation signal. While Lynx is
on and playing Satellite Radio, go to
http://www.siriusxm.com/refresh
and enter the Radio ID of your Lynx. (For Canadian residents, go to
http://refresh.xmradio.ca.) Once you have entered the Radio ID, the
subscription information will be sent to your Lynx within 5 minutes.
Lynx will display a
Subscription Updated
message when it receives
the activation signal.
You can find the Radio ID of your Lynx by tapping
Home
, tap ,
tap
Settings
, and tap
My Account
.
Not all the channels on Internet
Radio are on Satellite Radio.
Not all the channels on Satellite
Radio are on Internet Radio.
The channel lineup differs slightly between Satellite Radio and
Internet Radio.
For the US go to
www.siriusxm.com/channellineup
to view the
channels available on SiriusXM Satellite Radio and SiriusXM Internet
Radio. For Canada go to www.xmradio.ca/onxm for the complete up-
to-date channel lineup.
Summary of Contents for LYNX
Page 1: ...Lynx User Guide 121214a ...
