Technical Information
Serial Number location
Record the pump serial number in the space below, you will need this when ordering parts.
Serial Number: ____________________________________________
Date of Purchase: __________________________________________
Customer Service Information
King Innovation®
42 N. Central Dr.
O’ Fallon MO, 63366
800-633-0232
[email protected]
Engineering Hotline: 877-771-8885
Warranty Information
Prior to seeking warranty, please view troubleshooting section of Owner’s Manual. (PG 24-25)
Limited Warranty: King Innovation® products are guaranteed against faulty materials or workmanship for a period of one
year from date of purchase. Pump returns require a pre-approval from King Innovation. Return transportation charges
must be prepaid back to the factory. All returns must be accompanied by proof of purchase / date of purchase , i.e. sales
receipt. Proof of purchase rests solely with the customer. Product returned to King Innovation within this warranty period
showing defects in material or workmanship will be repaired or replaced F.O.B. factory without charge.
The liability of the Company is limited to the repair or replacement of the defective parts. In no case will the Company
be liable for damage or loss incurred because of interruption of service or for consequential damages, labor, or expense
required to repair or replace defective units. This warranty, which is given expressly and in lieu of all other warranties,
expressed or implied, or merchantability and fitness for particular purpose, constitutes the only warranty made by the
Company.
All fuel, oil and water must be drained from the Pump before return shipment to factory. For instructions on how to do so,
please refer to long term storage section of Product Manual. (PG 22-23)
The warranty does not cover damage caused by:
• Damage caused by lack of lubrication / oil.
• Damage caused by use of gasohol, containing methanol wood alcohol, or gasoline containing less than 86 octane.
Only use unleaded gasoline which contains 86 octane or higher.
• Engine damage caused by use of ether or starting fluids.
• Damage caused by tampering with engine speed governor or emission components, or running engine above
specified recommended engine speeds.
• Operation of the pump without a properly maintained or removed air filter.
• Damage caused by dirt, pressure washing, steam cleaning, salt water, corrosion, rust, or abrasives.
• Defects, malfunctions, or failures caused by abuse, misuse, modifications, alterations, normal wear, improper
servicing, or use of unauthorized attachments.
• Incorrect storage procedures, stale fuel, including failure to perform required maintenance services as prescribed in
the owner’s manual. Preventative maintenance as outlined is the customer responsibility.
• Failure due to improper set-up.
• Certain parts are not warranted including but not limited to, lubricants, starter cord.
• Use of spark plug other than those meeting the requirements of the OEM spark plug listed in owner’s manual.
• Overheating failure due to restricted, clogged exhaust port or combustion chamber including spark arrestor screen.
• Adjustments after the first (30) days and beyond, such as carburetor adjustment and throttle cable adjustments.
• Damage caused to gears and gear cases caused by contaminated grease or oil, use of incorrect type of viscosity of
lubricants, and /or failure to comply with recommended grease or oil change intervals.
• Damage caused by running the pump dry, pumping caustic or flammable materials, or lack of or broken strainer.
• Additional damage to parts or components due to continued use after operational problem or failure occurs.
Should operational problem or failure occur, the product should not be used. Product should be returned as stated
above in “Limited Warranty” statement.
Rental Application Warranty: Units for rental use will be covered against defects in material and workmanship for a period
of 90 days from the date of purchase.
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